Pantel Technologies Complaints & Reviews

I am fully agree with above complaint.

This is fraud company. They are not capable to make the product what they claim. I had very bitter experience with them. My IS701 was literally a garbage. I sent it back and ask for refund. They have replaced with one another tab 709 which is not listed or mentioned in their web. This tab don't have connectivity by using recommended dongle. They have recommended to use Airtel Huewai E1731. I bought the same. Now they are telling this is not supportive. I need to use E173Bu-1 which they no where mentioned. My Rs.1500/- spent of Dongle and Rs.300 spent on recharge is in vain. The main purpose of buying this Tablet is portable internet. If this purpose is not served then what is the use. It is just a tiff-in box. I have spent lot of time & money for calling and writing them.

My simple suggestion NOT TO BUY ANY OF THEIR PRODUCT. It is a waste.

BSNL — no redressal

Hi,

My telephone number : 2441138
Name: uday

Phone dead and no internetconnection for 7 days. i booked many complaints . no use
i phone this number [protected] many times. no us
Please get it done soon.

BSNL — Not proving redressal to consumers

I am a bsnl customer from last 4 years. My no. is [protected] but untill now i have tried 24 times to contact bsnl customer care services for cancellation of my caller-tunes.

i have also similar experience. I paid Rs.3500 on 18th may 2012 through Punhab National bank. I got receipt on my mail from PENTA. But I have not received delivery of the instrument yet. I tried on their phone numbers so many times. But either no reply or the cassttee `our executives are busy to give service to other customers'. I suspect this is bogus company. They have not replied to my several mails also. Please let me know what I should do now.
C.S.Joshi
[protected]

I have booked a bsnl t-pad on 24.03.12 through pantel.in pre-booking, Order no is: PENT0023389. I have received a mail from pantel.in “your t-pad is ready for dispatch” and they attached the PNB challan accordingly i have deposited the cash on 14.05.12 and they confirm the receipt on 15.05.12, till now i have not received my t-pad and they are not respond to our emails and calls.

They are cheating the peoples by using the BSNL brand name..

Please Don’t buy Pantel t-pad….. its a fraud company….

Please help us for getting my t-paid from Pentel technologies pvt ltd.

I would like to say that first of all, BSNL is not responsible for this and they are strategic alliance partners with Pantel Tech pvt. ltd. and both the companies are genuine and not fake. As far as the delivery of tab is concerned, I'd agree that they are slow, but they do deliver the tablet, as I got my tab delivered after a month and a half. you should try calling the customer care people at[protected] and you will be helped like I was. This is not a scam and if it would have been, no one would have received the tablet at all. Wish you all the luck with the tab.

I would like to say that first of all, BSNL is not responsible for this and they are strategic alliance partners with Pantel Tech pvt. ltd. and both the companies are genuine and not fake. As far as the delivery of tab is concerned, I'd agree that they are slow, but they do deliver the tablet, as I got my tab delivered after a month and a half. you should try calling the customer care people at[protected] and you will be helped like I was. This is not a scam and if it would have been, no one would have received the tablet at all. Wish you all the luck with the tab.

Mr. Bijay Raj, things do get broken when sent through courier. Its not the fault of the company only, but also the courier agency. Now that you've returned it to them, am sure your new tab will come in good condition. All the best.

Hey, they are busy at all times and that is why their customer care goes busy. Try contacting them on twitter, they are responding quickly there. My tab was delivered in good condition some days back and its working perfect. Hope you get your soon...

Jeejesh
Its right I am also facing the same problem, the way customer care not responding is irritating, we have to file a complaint

Akhilesh
[protected]

Akhilesh

Its right i am also facing the same problem, i have done the payment on 14th May 2012 but till now i have not get my tablet .so i think that we have raise the complain against Pantel Technologies in consumer court .so that they can no the value & power of the customer.

Mukesh Joshi
[protected]

I have bookent for a t pad 701R and my booking ID is PENT0075128. I got an email from the company to make the payment in Punjab National Bank and they will dispatch the product within 96 hours after realising the amount. I have made the payment of Rs.3750 on 14.05.2012 and I have not received any email from the company that the amount is credited in their bank account.when ever i am asking them to give me the confirmation mail regarding the payment received they are OK we will give but your amount is credited in our account bank given us the confirmation u don;t worry we are saying u Na that amount is credited. But till (after 19 days the product is not despatched. When I am calling to the company numbers, all the numbers are busy or not attending. Once they picked the phone the person who picked the phone told me that he is not liable to give the despatch details and told me to call to customer care. When calling to customercare numbers no executive will be available. The only result is the customers phone bill will increase by holding the phone. When sending queries through emails, after sending 3 or 4 emails they are not given any answer for one and the answer will be " the product will send soon". This is a serious issue that the company is not paying any interest for despatching the product after the realisation of the amount and not responding properly to the customers questions.from the last week i am asking them that my product is dispatched or not they are saying that we have dispatched your product on Thursday evening through GATI Courier & u will get it within 3 to 4 days. when i am asking them to provide me the Docket number which Gati has provided to u .they are saying that we will mail to u.but till now i have not get any single mail from Pantel side non of payment confirmation & non of Dispatched confirmation mail.today i have asked them again for the confirmation mail for Payment & Dispatched confirmation mail .i asked them that if i will not get this mail today i go to consumer court then also they saying today we will give the confirmation mail .but they have no Reaction that customer is going to file the complain against the company in consumer court . Please help me what to Do.

Thanks
Warm Regards
Mukesh Joshi
[protected]

I also suffering from their mental torture.

Regards
Sukhen

I dont think there would be any solution in this site... :-(

Dear Mr. Joshi,

As per our records, your product was dispatched through GATI courier[protected]. We sincerely hope you are enjoying using your T-pad and regret the inconvenience caused.

Regards,
Customer Care
Pantel Technologies

Jeepesh, try contacting them on twitter, they are responding there quite quickly and the issue would be resolved soon. I got my tab some days back and its working perfectly fine and no errors have been found so far. all the best.

I have made the payment rs 2799. But why the company do not repair my tab
My job sheet no is 00172032
My mobile no is [protected]

Pantel Technologies Private Limited — DELIVERY OF COMPLAINT

pantel booking id - PENT00158506
PAYMENT MADE ON[protected]
PAYMENT CONFIRMATION RECEIVED ON[protected]...BUT TILL NOW NO MAIL OR CALL FROM PANTEL REFARDING DELIVERY..PLEASE TELL ME WHEN I WILL GET MY PENTA T-PAD

Aakash, try contacting the customer care at [protected]@pantel.in, or call them at[protected]. I am sure they'll resolve your issue.

-Yash.

I had the same issue as yours, but it was resolved soon after I contacted the customer care people at [protected]@pantel.in. Try writing to them here, I am sure they'll help you out and your tab will be delivered soon.

This company is cheating the indians in name of indian company, They have no manufacuring factory & importing from china.
Also have not despatch the tablet after confirming the payment (My ref no. PENT0064588) on 16/05/2012.
Customer care are just fooling us that the tab has been despatched/will be despatch by today but can not provide the docket no. Company not providing the refund against non delivery of material. Customer care is worst and can not provide the infomation i.e. delivery date via e-mail and also telling that they dont care if the customer complains against them (i.e. - Name of customer care representative: Mr. Sanjay).

Govt. should take necessary action to stop the growing up of this type company in future to save the nation.

Regards
Sukhen Singha
E-mail: [protected]@gmail.com

I also received the tablet in time. But not able to operate it. Neither the pantel technologies respond to your queries as their customer service executives are always busy. Simply cheating the public Nor are there any service centers at hyderabad. Just like the data wind it is also a company which is famous for their fraudulent practices.

J acharya [protected]@rediffmail.com

i to had received my tablet is701r but after few days i got problem of memory slot but i got repaired through pental service center in maleshwaram in bangalore and i made payment of 3, 499 but in the bill they had been accepted only 3, 250 so i got loss of 250 and i dident get any bsnl sim

please send me service center number near dombivali city



Regarding

Niranjan b malekar

[protected]

Please Send me the Service centre no and Address in Ahmedabad on [protected]



Durgesh Rajput
M :- [protected]
E: [protected]@gmail.com

Dear sir,
Please my tablet not working
Model no: BSNL PANTA T-PAD (WS704D) GOLD
Please Send me the Service centre no and Address in BHUJ and GANDHIDHAM on [protected]

Amit Parmar
M: [protected]
E : [protected]@yahoo.com

Dear sir,
Please note that my calling tablet model WS704Q purchased through HS-18 on 8th Feb 2016 was kept switch off, when I tried to switch on it fail to open pl assist i am at Bilaspur (Chattishgarh)

Vineet Kumar Sinha
M-[protected]

[protected]@gmail.com

Hello,

I've bought a penta t-pad, whose
1. touchpad is not working
2.images clicked cannot be arranged serially
3.the rear camera was said to be 8 mp. But it is not giving even 5 mp.
4. the sound is not so loud as should be
5. a white screen suddenly appears and goes off

what should i do now??


Shreshtha Basak

ya..same thing with me..every1 plz see here, ..don't give any money to pantel..they are just cheaters..a big cheaters...1 month has been passed n i did't get anyting...

Hey guys, I understand that they are slow in delivering but they are not cheaters or something coz I got my tab delivered after a month and a half. try writing an email to their customer care executives at [protected]@pantel.in. They were of great help to me.

Dear Mr. Yadav,

As per our records, your T-pad was delivered by GATI courier[protected]. We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.

Regards,
Customer Care
Pantel Technologies

I had booked BSNL Tab (Booking Id PENT0019979) and i have deposit Rs.3275/- + bank charges of Rs.25/- in Punjab National Bank, accordingly on 12/04/2012 and i was informed that the above BSNL Tab would be delivered within 96 hours.
After the completion of the above time line which was 96 hours i have exchanged enough mails with the concern ([protected]@pante.in) but unfortunately not revert also the mentioned contact numbers are being switched off.

Bilal ahamd shah
[protected]@gmail.com
[protected]

sir my pre-booking reference number ls – .PENT0080063 and i have paid Rs 3749 (tab cost 3249+ 2G sim cost 250 + fright charges 225 + PNB charges 25 ) by challan as prescribed by you at PNB, NAD branch, Visakhapatnam, Andhrapradesh on 19th may 2012 (challan no M87733) please give me information reg. when i get my tab and how . Already i have sent three mails to you and there is no response, and even there is no respnose from the tele phone no that given you. Kindly give the information.
thanking you[protected] Rajeswara Rao .M

I have booked for the Tpad and made the payment in Punjab National Bank. In the letter they sent for making payment it was noted that the product will delver within 96 hours. But now (after 20 days, the product is not delivered. All the contact numbers of the company are busy or not attending. When I call to customer care number, after holding the phone for 30 minutes no executive will attend the phone. The only result is losing customer's talktime by holding the phone. My booking Id is PENT0047520. When sending mails to the customercare, they will reply that the product will send soon. No clear reply from company side. This is a serious issue. The company is liable to protect the Consumer Interest.
Regards

Jeejesh.T.D.

Pre-booking reference number – .PENT0090806
hello Pantel technologies,
I havent received my tablet, any call. nothing, no further reply of e-mails. My ref. number is as above. I had received Tablet confirmation on[protected]. I was eager to purchase this tab and filled challan of punjab bank provided in my mail on[protected]. Punjab bank is located in ahmedabad(mahalaxmi paldi branch). still no mail/call for dis patchment has been made by you. I am little worried and when would I be able to get my tablet. I had made payment as follow

1. Product price: Rs. 3, 249
2. BSNL 2G Data plan: Rs. 250
3. Freight charge applicable for home delivery: Rs. 225
(for living in ahmedabad)
4. PNB Transaction Fee: Rs. 25
5. Total amount to be deposited = Rs. 3, 749

Please deliver my tablet as earlier as possible
Reply.
-Dhruvanshu Vatalia
[protected]

Dear Mr. Jeejesh,

As per our records, your T-pad was delivered by GATI courier[protected]. We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.

Regards,
Customer Care
Pantel Technologies

Dear Mr. Bilal, as per our records, your T-pad was delivered by GATI courier (ref[protected]

Dear Mr. Rao, as per our records, your T-pad was delivered by GATI courier (ref[protected]

Dear Mr. Jeejesh, as per our records, your T-pad was delivered by GATI courier (ref[protected]

Dear Mr. Dhruvanshu, as per our records, your T-pad was delivered by GATI courier( ref[protected]

We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.

Regards,
Customer Care
Pantel Technologies