Parimatch India — Parimatch India Unfairly Banned Account and Deducted 10,849 Without Evidence

I am filing a complaint against Parimatch India (parimatch-in.com) for unfairly banning my account and deducting ₹10, 849 from my balance without evidence, violating consumer rights under India’s Consumer Protection Act 2019.
Details:

Account ID: [Insert Your Account ID]
Issue: After verifying my account on [Insert Verification Date], Parimatch deducted ₹10, 849 from my balance (from ₹19, 046 to ₹8, 200), citing Rule №88, claiming a violation (e.g., multi-accounting or arbitrage). On [Insert Date of Ban Email], they permanently blocked my account, stating I can withdraw the remaining ₹8, 200 but cannot play further. They provided no specific evidence (e.g., IP logs, bet details) despite my requests via email (support.[protected]@parimatch.com) and live chat.

Attached screenshots of balance history, verification confirmation, and emails from Parimatch citing Rule №88 and the ban.
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2025
Updated by majorbhau
Parimatch still hasn’t responded as of Oct 23, 2025. Withdrew ₹8, 200, but ₹10, 849 was unfairly written off and account banned under Rule №88 with no evidence (e.g., IP logs, bet IDs). I demand restoration of ₹10, 849 and account reinstatement.
Oct 23, 2025
Updated by majorbhau
UPDATE (Oct 23, 2025):
Parimatch CONFIRMED refund is "accepted and sent to payment system" but now says "expert team needs more time" — NO amount, NO date, NO UTR.
This is the 2nd delay email.
Withdrew ₹8, 200 safely.
Demanding ₹10, 849 with UTR by Oct 24 or escalating to AskGamblers
Requesting immediate resolution.
Oct 23, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch CHANGED THEIR EXCUSE

OLD: Arbitrage
NEW: I am a sports athlete/coach/referee

NO PROOF FOR EITHER
They approved ₹10, 849 refund but keep inventing rules.
Withdrew ₹8, 200.
Demanding ₹10, 849 + UTR by Oct 24
or escalating to AskGamblers + RBI.
Oct 24, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch sent 3rd identical Rule №88 email — sports involvement again.
NO PROOF of athlete/coach/referee role.
They APPROVED ₹10, 849 refund but keep rejecting.
Withdrew ₹8, 200.
Demanding ₹10, 849 + UTR by Oct 25 or escalating to AskGamblers + RBI.
Oct 24, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch sent another delay email — no UTR, no date.
They said: "Experts working… resolve promptly" but 3rd-4th email with no action.
**Refund ₹10, 849 was APPROVED** earlier.
Withdrew ₹8, 200.
Demanding **UTR by 6:00 PM (Oct 24)** or escalating to **AskGamblers + RBI**.
Oct 24, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch ADMITS:
> "Refund of ₹10, 849 processed on 23/10/2025"

But **NO UTR, NO MONEY**.
They hide behind “confidential Rule №88” with **NO PROOF**.
Withdrew ₹8, 200.
Demanding **₹10, 849 UTR by 6:00 PM PST today** or escalating to **AskGamblers + RBI**
Oct 24, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch sent 2nd identical email — same “Rule №88 confidential” excuse.
Refund ₹10, 849 PROCESSED on 23/10/2025— still no UTR.
NO PROOF of any violation.
Withdrew ₹8, 200.
Demanding ₹10, 849 UTR by 6:00 PM today or escalating to AskGamblers + RBI.
Oct 24, 2025
Updated by majorbhau
URGENT UPDATE
Parimatch sent 3rd delay email— claims you will receive your funds but **NO UTR, NO DATE**.
Refund ₹10, 849 PROCESSED on 23/10/2025 — still unpaid.
NO PROOF of Rule №88.
Withdrew ₹8, 200.
Demanding ₹10, 849 UTR by 6:00 PM today or escalating to AskGamblers + RBI.
Oct 28, 2025
Updated by majorbhau
UPDATE (Oct 28, 2025):
Parimatch claims Rule №88 but:
- Allowed ₹8, 200 withdrawal
- Confirmed refund 10 times
- NO proof of multi-account, arb, or fraud

Demanded:
1. Other account IDs
2. Arb bet IDs
3. IP logs

Awaiting UTR by Nov 3.
Oct 28, 2025
Updated by majorbhau
UPDATE (Oct 28, 2025):
Filed **AskGamblers Complaint**
Attached: 10 refund emails + live chat denial + Rule №88 proof demand
Parimatch refuses evidence → unfair practice
Awaiting ₹10, 849 by Nov 3
Oct 29, 2025
Updated by majorbhau
UPDATE (Oct 29, 2025):
Parimatch’s 11th email: "final decision" — **NO EVIDENCE** for Rule №88.
₹8, 200 withdrawn = account verified.
AskGamblers complaint active.
Awaiting ₹10, 849 by Nov 3 or full escalation.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parimatch India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1806
    Pending
    0
    Resolved
    1457
    View all Parimatch India contact information