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Parimatch India Complaints & Reviews

pari-match.in

4.1

Updated: Feb 3, 2026

Complaints 1806

Resolved

1457

Unresolved

349

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Parimatch India reviews & complaints page 2

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Address: 115, Nitesh Dubey S/O Akhilesh Kumar Dubey

Payer ID:[protected]
I made deposit of 15000INR on 30th Aug and logged ticket: #33435749 in Parimatch. Everyday i am following up via E-mail and Chat, Providing Bank Statement each and Every day. There Agents are giving random responses like it will resolve within 24 hours or resolve soon, Experts are working etc etc but even after 14 days, nothing is happening. Chat agent quite the conversation whenever they want without any reasonable...

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I have deposited 15k in parimatch on 7th sept 12 25 am.. still combining about it.. but no one cares...
My player is is #[protected]
Utr[protected]
Payment made to --- alexpandian
Upi id ---- [protected]@okaxis

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The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.

Sep 08, 2025

Updated by Arift I am following up regarding my deposit issue. The details are as follows:

Ticket Type: 🇮🇳 India (IN) Billing Support

Ticket ID: #33733673

Title: Missing Deposit Refund

Player ID:[protected]

Transaction ID (UTR):[protected]

Amount: ₹1000

The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.

Looking forward to your prompt response.

Sep 08, 2025

Updated by Arift The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.

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Dear Team,

I am writing to bring to your attention an issue with a recent UPI transaction. On March 8, 2025, I made a payment of ₹15, 000 to Parimatch using PhonePe UPI. The UTR number for this transaction is[protected].

Although my bank indicates that the transaction was successful, Parimatch claims they have not received the payment. I have filed a complaint with my bank and attempted to contact them,...

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DEAR TEAM,

Please look this into an urgent basis, 300 rest payment done, screenshot and upi txn id is given below, pls give my amount in my wallet id as soon as possible.

PLAYER ID[protected]

PAID FROM UPI ID -- [protected]@YESCRED

UPI TXN ID[protected]

AMOUNT PAID -- 300 Rs

PAID TO UPI ID -- [protected]@NAVIAXIS

REGARDS
IMTIYAZ...

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I had made deposit of Rs 45000 in my parimatch account Id on 26 July 2025 but amount not credited in my parimatch account Then I contacted parimatch support team with ticket no 22823696, they said me to send proof of payment and I sent it first they said they are working on it and now on 30 July 2025 they are saying Please be advised that our billing department has notified us that this payment was not allocated towards Parimatch and may...

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Address: 10--2-133B , Bhimavaripalem , Opp srichaityana Techno school,

It has now been 8 days since I deposited this amount into my Parimatch account, but the funds are still not credited. Despite multiple attempts to reach your customer care, I have received no response or resolution.

This situation is causing significant distress and financial hardship.

I request that you:

Investigate and credit my deposit immediately, or

Process a full refund to...

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Player ID:[protected]
Mobile number: +91 [protected]
Name: Nitesh Dubey
INR (Indian Rupee) withdrawal options are not displaying on Mobile App and Web App. All INR withdrawals vanished from Deposit/Withdraw options.
I have dropped 100 mails and 200 chats, getting generic response like we are working on it....

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I deposited 500 rupees on 21st may 2025 and placed a bet of 500 rupees on tottenham to win the game against manchester united in the uefa europa league final. I won the bet and got 1725 rupees which was visible in my account that day. I opened parimatch on 27th may 2025 after that and the balance was only 9 rupees in my account. you should look in to it and give me a refund or put the money back into my parimatch account. Hoping for a quick...

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Parimatch Account No :[protected]
Complaint Ticket Number: 926732

I made a deposit through Paytm 10 days ago on 14 May 2025, but ₹8000 has still not been credited to my gaming account. The customer care agents are terrible — they have no knowledge of my ticket number or complaint....

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I wanted to sell a bet before the end of the match, but the button was inactive. Although this function was previously available under the same conditions....

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I made a forecast, clicked "Place" - and was immediately taken to the login page. After re-entering, the bet was not saved, the money was not written off....

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It is not possible to confirm the bet via phone - the button simply does not respond. It works on the computer, but the mobile version is impossible to use....

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Before logging in, everything worked smoothly, but after logging in, the page started to freeze, especially when selecting matches and odds....

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After selecting the outcome and clicking "Confirm", the bet disappeared from the coupon and the money was written off. It was not found in the betting history, and the funds were not returned....

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I tried to activate the bonus “10% cashback on slots”, but after losing, they didn’t return a penny – the bonus “froze”....

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When I participated in the “Play Every Day” promotion, one of the tasks did not count, although I completed it completely....

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In the video roulette from Evolution, the picture lagged behind the bets by 3-4 seconds, which is why the bet did not go through.

May 4, 2025

Complaint marked as Resolved

I wrote to support, they confirmed the problem with the video delay and explained that it was a server failure. They returned the bet to my balance and apologized for the inconvenience, promising to improve the synchronization of video and bets in the future.

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Got notification for personal bonus of Rs 1, 000 but nothing available on promo page....

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After authorization from the phone, when going to the live casino, the site simply rebooted and logged out of the account....

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