Claimed

Parimatch India Complaints & Reviews

4.1
Updated: Feb 3, 2026
Complaints 1806
Resolved
1457
Unresolved
349
Contacts

File a complaint to Parimatch India

Having problems with Parimatch India?

File a complaint and get it resolved by Parimatch India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Parimatch India reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: 115, Nitesh Dubey S/O Akhilesh Kumar Dubey

Payer ID:[protected]
I made deposit of 15000INR on 30th Aug and logged ticket: #33435749 in Parimatch. Everyday i am following up via E-mail and Chat, Providing Bank Statement each and Every day. There Agents are giving random responses like it will resolve within 24 hours or resolve soon, Experts are working etc etc but even after 14 days, nothing is happening. Chat agent quite the conversation whenever they want without any reasonable...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aalok jena
Sep 8, 2025
Report
Copy

I have deposited 15k in parimatch on 7th sept 12 25 am.. still combining about it.. but no one cares...
My player is is #[protected]
Utr[protected]
Payment made to --- alexpandian
Upi id ---- [protected]@okaxis
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arift
    from Khalilabad, Uttar Pradesh
    Sep 8, 2025
    Sep 8, 2025
    This thread was updated on Sep 8, 2025
    Report
    Copy

    The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.
    Sep 08, 2025
    Updated by Arift
    I am following up regarding my deposit issue. The details are as follows:

    Ticket Type: 🇮🇳 India (IN) Billing Support

    Ticket ID: #33733673

    Title: Missing Deposit Refund

    Player ID:[protected]

    Transaction ID (UTR):[protected]

    Amount: ₹1000

    The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.

    Looking forward to your prompt response.
    Sep 08, 2025
    Updated by Arift
    The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Meena Vikram singh
      Aug 22, 2025
      Report
      Copy

      Deposit not showing in Parimatch Fraud

      Dear Team,

      I am writing to bring to your attention an issue with a recent UPI transaction. On March 8, 2025, I made a payment of ₹15, 000 to Parimatch using PhonePe UPI. The UTR number for this transaction is[protected].

      Although my bank indicates that the transaction was successful, Parimatch claims they have not received the payment. I have filed a complaint with my bank and attempted to contact them,...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      DEAR TEAM,

      Please look this into an urgent basis, 300 rest payment done, screenshot and upi txn id is given below, pls give my amount in my wallet id as soon as possible.

      PLAYER ID[protected]

      PAID FROM UPI ID -- [protected]@YESCRED

      UPI TXN ID[protected]

      AMOUNT PAID -- 300 Rs

      PAID TO UPI ID -- [protected]@NAVIAXIS

      REGARDS
      IMTIYAZ...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Shiva63
      Aug 2, 2025
      Aug 10, 2025
      This thread was updated on Aug 10, 2025
      Report
      Copy

      Deposit not showing

      I had made deposit of Rs 45000 in my parimatch account Id on 26 July 2025 but amount not credited in my parimatch account Then I contacted parimatch support team with ticket no 22823696, they said me to send proof of payment and I sent it first they said they are working on it and now on 30 July 2025 they are saying Please be advised that our billing department has notified us that this payment was not allocated towards Parimatch and may...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      Naghasai
      Jul 15, 2025
      Jul 15, 2025
      This thread was updated on Jul 15, 2025
      Report
      Copy

      Deposit blocked 30k still now not resolved it been 8 days in parimatch

      Address: 10--2-133B , Bhimavaripalem , Opp srichaityana Techno school,

      It has now been 8 days since I deposited this amount into my Parimatch account, but the funds are still not credited. Despite multiple attempts to reach your customer care, I have received no response or resolution.

      This situation is causing significant distress and financial hardship.

      I request that you:

      Investigate and credit my deposit immediately, or

      Process a full refund to...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      Nitesh055
      from Bhopal, Madhya Pradesh
      Jul 14, 2025
      Report
      Copy

      Withdrawal is not working past 7 days

      Player ID:[protected]
      Mobile number: +91 [protected]
      Name: Nitesh Dubey
      INR (Indian Rupee) withdrawal options are not displaying on Mobile App and Web App. All INR withdrawals vanished from Deposit/Withdraw options.
      I have dropped 100 mails and 200 chats, getting generic response like we are working on it....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Jasmersingh
      from Noida, Uttar Pradesh
      May 28, 2025
      Report
      Copy

      Wrong balance showing in my account

      I deposited 500 rupees on 21st may 2025 and placed a bet of 500 rupees on tottenham to win the game against manchester united in the uefa europa league final. I won the bet and got 1725 rupees which was visible in my account that day. I opened parimatch on 27th may 2025 after that and the balance was only 9 rupees in my account. you should look in to it and give me a refund or put the money back into my parimatch account. Hoping for a quick...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      D
      Dhero
      May 24, 2025
      Jun 27, 2025
      This thread was updated on Jun 27, 2025
      Report
      Copy

      10 days ago i made a deposit through paytm

      Parimatch Account No :[protected]
      Complaint Ticket Number: 926732

      I made a deposit through Paytm 10 days ago on 14 May 2025, but ₹8000 has still not been credited to my gaming account. The customer care agents are terrible — they have no knowledge of my ticket number or complaint....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      StormKnight49
      May 5, 2025
      Resolved
      Report
      Copy
      Resolved

      I wanted to sell a bet before the end of the match, but the button was inactive...

      I wanted to sell a bet before the end of the match, but the button was inactive. Although this function was previously available under the same conditions....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      I made a forecast, clicked "Place" - and was immediately taken to the login page. After re-entering, the bet was not saved, the money was not written off....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      It is not possible to confirm the bet via phone - the button simply does not respond. It works on the computer, but the mobile version is impossible to use....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Before logging in, everything worked smoothly, but after logging in, the page started to freeze, especially when selecting matches and odds....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      After selecting the outcome and clicking "Confirm", the bet disappeared from the coupon and the money was written off. It was not found in the betting history, and the funds were not returned....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      I
      IronWave7
      May 4, 2025
      Resolved
      Report
      Copy
      Resolved

      After losing, they didnt return a penny the bonus froze.

      I tried to activate the bonus “10% cashback on slots”, but after losing, they didn’t return a penny – the bonus “froze”....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      When I participated in the “Play Every Day” promotion, one of the tasks did not count, although I completed it completely....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Q
      QuantumKnight87
      May 3, 2025
      Resolved
      Report
      Copy
      Resolved

      In the video roulette from Evolution, the picture lagged behind the bets by 3-4 seconds, which is why the bet did not go through.
      May 4, 2025
      Complaint marked as Resolved 
      I wrote to support, they confirmed the problem with the video delay and explained that it was a server failure. They returned the bet to my balance and apologized for the inconvenience, promising to improve the synchronization of video and bets in the future.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        ShadowFlux94
        May 3, 2025
        Resolved
        Report
        Copy
        Resolved

        Got notification for personal bonus of Rs 1,000

        Got notification for personal bonus of Rs 1, 000 but nothing available on promo page....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        K
        KnightNova56
        May 3, 2025
        Resolved
        Report
        Copy
        Resolved

        The site simply rebooted and logged out of the account...

        After authorization from the phone, when going to the live casino, the site simply rebooted and logged out of the account....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy