I made a deposit on Parimatch and at the beginning everything went smoothly. I even won a good amount of money, more than 50 thousand. However, when I decided to make a withdrawal, the money never arrived on my card within 4 days. This caused me some concern, given the numerous reviews about withdrawal problems. But, I hope that the situation will be resolved and I will get my winnings, because it is my own money after all.
Nov 24, 2023Complaint marked as Resolved
After much communication with support, finally the money came through. All they said was 'wait, the money will come soon', finally it did. Received the full amount and it is the most genuine high. Although I was a bit disappointed by the uncertainty from the support side, I can now confidently say that my funds are fine. However, I would like to see more serious and informative communication from Parimatch to avoid such inconveniences in the future.