Parivahan.gov.in — the failed transaction amount is not credited to the account

Address:	6 67 NEW KARNAVATINAGAR HATKESHWAR, AMRAIWADI AHMEDABAD, Ahmedabad, Gujarat, 380026
Website:	parivahan.gov.in

I had paid the fees for learning licence online by debit card of sbi account and took the appointment for 26/09/2019 on 21/08/2019. But the transaction was shown failed till the date of appointment. On reaching the rto office, the status was failed transaction. So i completed the process by paying from another account. It was said that the amount deducted from the account will be refunded in next 15 working days. But till date, the amount is not credited to the bank account. Therefore, it is a kind request to resolve this as soon as possible.