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Park Royal Holidays Complaints & Reviews

2.8
Updated: Apr 9, 2026
Complaints 160
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Park Royal Holidays reviews & complaints page 4

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C
computer solutions
from JAIPUR, Rajasthan
Oct 26, 2023
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Address: https://www.parkroyalholidays.com

Plz do not take membership
all commitment lie
not give 4 to 5 star hotels
not providing holidays your date, only off season take to force
not pick phones
not giving Ans mails for long time
not giving senior contact no. for resolve it
force u to shut of your mouth.
force to u return bank complain.
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    V
    VIJAY sharma 0007
    Oct 26, 2023
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    Address: GUJRAT
    Website: www.parkroyalholidays.com

    Plz request all o[censored], do not take membership from park royal holydays, the did not provide u any hotels which date u want.
    The give only off seasons dates or very far form destination. Or non star hotels, or try to give u forcefully rather then 4 or 5 star. Commitment backfist or dinner but provide only one one things. I[censored] want 3 days they give u 2 days, so one day u take another hotels with own cost. Customer care did not pick phone
    no replay mails long time. It was happened 2 times from me last time they promised that will not happened again. But again same problem. No contact no. Give seniors only customer care no provided, the ask only put mail.
    Now when i write complain, they force me to settlement.
    again request to u all plz do not waste your money that company
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      V
      VIJAY sharma 0007
      Oct 24, 2023
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      Address: JAIPUR

      Fraud company, after taking mamber ship they provide 3rd class hotels,
      all time says that booking in not available that place plz change dates
      do not take membership,
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        V
        VIJAY sharma 0007
        Oct 23, 2023
        Aug 19, 2024
        This thread was updated on Aug 19, 2024
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        ये एक फ्रॉड कॉम्पनी है, आप कोई भी इसके झासे मे मत आना, पिछली बार भी मेने इनकी शिकायत की थी।उस समय इन्होंने मुझे फोन करके काफी हाथ पाव जोड़कर कॉम्पलैन वापस लेने के लिए मना लिया, पर वापस ये अपनी औकात पर आ गए है, इनकी पॉलिसी 15 दिन पहले बुकिंग की है, पर मेने 2 महीने पहले बुक के लिए apply किया है पर फिर भी ये पिछली बार की तरह मना कर रहे है,
        इस बार मेने इनको कोर्ट का नॉटेस भेज दिया है, जिसकी कॉपी मे आप सभी को भेज रहा हु ताकि आप लोग भी उसी तरह अपना पैसा निकलवा सके। मेरे एक मिलने वाले ने इसने 50 हजार दिए थे, कोर्ट ने उसे 800000 का rifund कराया है, आप अपना मोबाईल नो। मुझे भेजे। मे आपको कॉपी दे दूंगा।

        विजय शर्मा
        [protected]
        Dear Vijay Sharma,

        Greetings From Park Royal Holidays!!!

        We would like to inform you that, as per your telephonic conversation
        with our executive you told that this is all fraud so as per your
        acknowledgement please check your booking voucher our company
        already provide you 2 holidays.

        1st Booking 2 night service in Mussoorie (country inn).

        Note:- Bookings are available on your given dates Booking will be done only in the name of the mail applicant, we will not be able to give you booking in any other name. so that we can make your reservation easy. All bookings and room allocations will be subject to availability already mention in your welcome letter and verification call also.

        Customer Care Number:- [protected]
        (Monday to Saturday :-10 AM TO 6 PM)

        Thanks & Regards,
        Park Royal Holidays.
        [protected]
        1 st of all we do not discuss about it, already send a consumer court notice to u,
        As your knowledge i am asking, u did not given us 1st time country in hotel, 1st time u force me to take non star hotel, with was far 20 km from mussoorie, i call u many time or drop mail again and again . at last when we put a mail for the take action from consumer court, u bigged me to take that hotel,
        1. room was in the basement in the hotel,
        2.commitment breakfast or dinner but u did not give us dinner,
        3 . u did not give me 3 days which I want, one day we take a hotel with own cost.
        4, u commitment all the peck days for booking but from single day u denied it.
        5 call minimum 100 calls for booking, or drop 100 mails for it. We did not get free of time from it.
        6. Every time u force me to take non star hotels or cheep hotels, when take membership commitment 4 to 5 star hotels,

        Forever we fired a notice to u consumer court, and we take will take double refund which i paid to u,

        Thanks & Regards,
        Why u asking me for settlement, I am not ready for it.
        Plz do not call me again and again from diffrent numbers,
        Why u deposit money in my ac.
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          S
          Sahilg764
          from Ludhiana, Punjab
          Oct 20, 2023
          Oct 28, 2023
          This thread was updated on Oct 28, 2023
          Resolved
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          Resolved

          I am being harrased and fraudulent by park royal holidays they promise to give me booking
          When they give me 1st booking they did so many issues and when I submitted for 2nd booking they again create issue so I did complaint on this site and due to that site they gave me booking and this time again I submitted request for 2 rooms they deny and assure for 1 room I agreed with bfast and dinner then they deny for dinner again so I am very harassed by them so please resolve my issue otherwise give me my money back
          Oct 21, 2023
          Complaint marked as Resolved 
          Ok
          Dear Sahil764,

          Greetings From Park Royal Holidays!!!

          We would like to inform you that, as per your telephonic conversation
          with our executive you told that this is all fraud so as per your
          acknowledgement please check your booking voucher our company
          already provide you 3 holidays.

          1st Booking 1 night service in Amritsar (country inn).

          2nd Booking 2 night service in Chandigarh (Hotel ShivalikView).

          Note:- Bookings are available on your given dates Booking will be done only in the name of the mail applicant, we will not be able to give you booking in any other name. so that we can make your reservation easy. All bookings and room allocations will be subject to availability already mention in your welcome letter and verification call also.

          Customer Care Number:- [protected]
          (Monday to Saturday :-10 AM TO 6 PM)

          Thanks & Regards,

          Park Royal Holidays.
          Please share all park royal holiday representative contact no. Of his representative with name in open as other person will wake
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            A
            ANURAG TAK
            Oct 12, 2023
            Oct 29, 2023
            This thread was updated on Oct 29, 2023
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            Address: Park royal holidays pvt ltdm Ahmedveabaad

            I have taken 3 years holiday package, before taking package whether they will provide room on new year weekend, i have sent booking details just after taking package in september, as per company policy you have inform atleast 45days earlier for peak season. Intially i have recieved mail you have to have pay 2500rs per night per person for gala dinner, my package already includes dinner still they want me to pay to 5000 per night for dinner. Now i have recieved mail that they cant provide boookings on desired dates due to peak season, i am doing bookings for 29th Dec to 3rd of January. Mr Vishal Sr. Executive never pick after payment process completed
            Nov 6, 2023
            Complaint marked as Resolved 
            They promised me to provide me 4/5star next time, presently i am ok with Mount view pristine 2 days with breakfast and dinner. Hope they will provide 4Star property next time
            Fraud company hai Ahmedabad ki hai office chale jao
            ANURAG TAK's [Complaint's author] reply, Oct 18, 2023
            Paisa vaps kaise mil skta hai ye btao...case to krunga hi...
            Please dont take there package, they dont even bother to call customer for resolution, there sole motto is only to sale package only, sincere advice dont take package, mob- seven four zero nind eight five six triple seven
            Dear Mr. Tak,

            Greetings Form Park Royal Holidays!!

            As per information team came in contact with you and your booking is on board for this issue.
            We request you to not to spread rumors and mislead other members.

            Thanks & Regards,
            Park Royal Holidays.
            Juthee hi bol rhe ho booking on board...show me voucher and hotel details..
            I am with you and we will lodge. Complaint call nine seve nine three nine four nine seven six seven
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              B
              bantipt
              from Sasaram, Bihar
              Oct 3, 2023
              Oct 24, 2023
              This thread was updated on Oct 24, 2023
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              Fraud of 47500

              Address: Gujrat

              Plz don't buy these packages. They make fool. They are not giving any proper response to the customers. While taking membership they make very big promises about holidays and bookings but after that when we go for bookings or we mail to the reservation desk they Don’t give any replies to your booking.
              Name of sales women khushali, she promised many big things but she don't pick up the fn.
              Plz plz don't buy these packages....
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              surya bhatia
              from Muktsar, Punjab
              Oct 2, 2023
              Oct 3, 2023
              This thread was updated on Oct 3, 2023
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              Landu company

              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
              Website: [email protected]

              They are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware...
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              surya bhatia
              from Muktsar, Punjab
              Sep 29, 2023
              Oct 2, 2023
              This thread was updated on Oct 2, 2023
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              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
              Website: [email protected]

              Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke yeh salle compaint bhi bina baat kiye resolve kar dete hai
              they are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware
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                surya bhatia
                from Muktsar, Punjab
                Sep 29, 2023
                Oct 24, 2023
                This thread was updated on Oct 24, 2023
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                Chor company

                Address: ADDRESS B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15
                Website: [email protected]

                Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke...
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                Ramkrishna padia
                Sep 27, 2023
                Sep 28, 2023
                This thread was updated on Sep 28, 2023
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                Cheated Rs 50000

                Address: Ahmedabad

                They have cheated me. Have taken 50000 and not giving us any booking. I need my hard earned money back....
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                Rani Padia
                from Jharsuguda, Odisha
                Sep 27, 2023
                Sep 29, 2023
                This thread was updated on Sep 29, 2023
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                Asked me to click resolve but has not given voucher

                Membership is : 12765
                I filed a complaint and got a call from Mr Dhananjay, he assured that he will resolve the issue and ask me to take the complaint back . I took the complaint back and was about to get the voucher on 26th sept’23 .
                But there is no reply from the team and now Mr Dhananjay is also not answering the call …
                someone else picked the call and started misbehaving.
                After making multiple calls, got...
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                rkapila50
                Sep 25, 2023
                Oct 28, 2023
                This thread was updated on Oct 28, 2023
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                Resolved

                Fraud with me by Vishal and muskaan

                It is to infoem you that vishal and muskaan promised me to give confirmation of my membership as well as hotel booking ie Ramada plaza mumbai on Saturday ie 23/9/23 itself. But after receiving 59000/- through upi Vishal simply started avoiding my calls and till now he hasn't picked up any of my call and not even replied to any of my messages. Muskaan is also making fool of me and played fraud with me.
                I strongly suggest everyone, not...
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                M
                MURALI RAJARAM
                from Bengaluru, Karnataka
                Sep 25, 2023
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                Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G Highway, Ahmedabad-15
                Website: parkroyalholidays.com

                My membership number 12925 purchased after know about company bcoz of they keep on follow up, they said at the time of purchase membership they have 5 hotels in visakhapatnam
                palm beach hotel
                - the gateway hotel
                - the park
                - Fairfield by Marriott
                - four point by Sheraton

                I booked 60 days back now i got message after 20 days we dont have any affiliated properties at desired destination.

                Really i was upset after paying huge amount i request you pls refund my amount immdiately or i will file case in consumber court

                I request people pls do buy membership from this company chk properly be fore paying

                Regards
                Murali
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                  Rpsingh015
                  from Jalandhar, Punjab
                  Sep 25, 2023
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                  Worst Experience

                  Membership NUMBER 12868

                  I was given 3 star Hotel to stay in AMR, instead 4 or 5 star in the city.

                  Dirty room, VERY poor Service in the Hotel.

                  The worst part, the Park Royal Holidays did not pay the room charges to the Hotel & the Hotel was keep insulting/embarrassing me in front of the other Guests to reach out the Travel agent to settle the amount before check out.

                  I tried...
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                  surya bhatia
                  from Muktsar, Punjab
                  Sep 19, 2023
                  Sep 19, 2023
                  This thread was updated on Sep 19, 2023
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                  Address: B2-504, westgate business bay,Ahmadabad,380015
                  Website: www.parkroyalholidays.com

                  Park royal holiday very big fraud company of travel industry, they just making fool customer, they don't provide booking, they promised me, they will provide booking very easily, but they don't provide, they make new reason every booking time, I have lot of problems with park royal, .
                  they promised me I will provide booking very easily, but he doesn't respond now a day, vishal, now talking but not able to provide booking, he just saying every time, reservation dept, will provide booking, I m not happy with park royal, I will take regal action against park royal,
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                    RajeshBeura
                    from Noida, Uttar Pradesh
                    Sep 15, 2023
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                    Resolved

                    Financial Fraud

                    Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
                    Website: parkroyalholidays.com

                    Wrong and false promises to provide desired hotel at desired location. After taking 62k, they will stop responding and will not give you anything....
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                    Devang maurya
                    from Ahmedabad, Gujarat
                    Sep 13, 2023
                    May 5, 2024
                    This thread was updated on May 5, 2024
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                    Compensation for Rs,60000 defamation and metal stress agony

                    Address: B-504 westagate s g highway ahmedabad
                    Website: www.parkroyalholidays.com

                    I have not received my claim money instead i have been sued by park royal holidays by representative name DIVYANSI DAMOR who is not ready to give me my claim amount.
                    You are requested to give my claim amount rs.60000 for compensation for defamation and metal stress agony....
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                    Rpsingh015
                    from Jalandhar, Punjab
                    Sep 13, 2023
                    Sep 27, 2023
                    This thread was updated on Sep 27, 2023
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                    Resolved

                    Booking confirmation not provided/refund fee

                    After waiting for 2 months, I was not expecting the response that the booking is not possible as 45 window is not met.

                    Are you guys CRAZY... the first booking email was sent on 9th AUG, WHY you guys didn't mentioned that it's not possible... NOW last moment, the responding that the BOOKING IS NOT POSSIBLE!!!...
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                    Rpsingh015
                    from Jalandhar, Punjab
                    Sep 13, 2023
                    Sep 16, 2023
                    This thread was updated on Sep 16, 2023
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                    Membership ID - 12868

                    The booking email was sent on 9th August but no response till now, even called multiple times but they just mentioned that you will get response but no response.

                    It’s really frustrating that no one responds to calls, customer care/sales representative/ NO ONE ..!!!

                    Now, I got response that the booking window is 45 days, & now booking is not possible. It;s CRAZY...!!!
                    Sep 14, 2023
                    Complaint marked as Resolved 
                    As assured, promised by Mr Dhananjay to send me the booking confirmation before 17th Sep. I am marking the complaint as resolved. However, in case the booking confirmation has not been received, I will be filling an another complaint.
                    Company assured me to provide me Booking till Monday. Hence this time I am drawing my complain. And treat it as resolved.
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