Park Royal Holidays Complaints & Reviews

Plz do not take membership
all commitment lie
not give 4 to 5 star hotels
not providing holidays your date, only off season take to force
not pick phones
not giving Ans mails for long time
not giving senior contact no. for resolve it
force u to shut of your mouth.
force to u return bank complain.

Plz request all o[censored], do not take membership from park royal holydays, the did not provide u any hotels which date u want.
The give only off seasons dates or very far form destination. Or non star hotels, or try to give u forcefully rather then 4 or 5 star. Commitment backfist or dinner but provide only one one things. I[censored] want 3 days they give u 2 days, so one day u take another hotels with own cost. Customer care did not pick phone
no replay mails long time. It was happened 2 times from me last time they promised that will not happened again. But again same problem. No contact no. Give seniors only customer care no provided, the ask only put mail.
Now when i write complain, they force me to settlement.
again request to u all plz do not waste your money that company

Fraud company, after taking mamber ship they provide 3rd class hotels,
all time says that booking in not available that place plz change dates
do not take membership,

ये एक फ्रॉड कॉम्पनी है, आप कोई भी इसके झासे मे मत आना, पिछली बार भी मेने इनकी शिकायत की थी।उस समय इन्होंने मुझे फोन करके काफी हाथ पाव जोड़कर कॉम्पलैन वापस लेने के लिए मना लिया, पर वापस ये अपनी औकात पर आ गए है, इनकी पॉलिसी 15 दिन पहले बुकिंग की है, पर मेने 2 महीने पहले बुक के लिए apply किया है पर फिर भी ये पिछली बार की तरह मना कर रहे है,
इस बार मेने इनको कोर्ट का नॉटेस भेज दिया है, जिसकी कॉपी मे आप सभी को भेज रहा हु ताकि आप लोग भी उसी तरह अपना पैसा निकलवा सके। मेरे एक मिलने वाले ने इसने 50 हजार दिए थे, कोर्ट ने उसे 800000 का rifund कराया है, आप अपना मोबाईल नो। मुझे भेजे। मे आपको कॉपी दे दूंगा।

विजय शर्मा
[protected]

I am being harrased and fraudulent by park royal holidays they promise to give me booking
When they give me 1st booking they did so many issues and when I submitted for 2nd booking they again create issue so I did complaint on this site and due to that site they gave me booking and this time again I submitted request for 2 rooms they deny and assure for 1 room I agreed with bfast and dinner then they deny for dinner again so I am very harassed by them so please resolve my issue otherwise give me my money back

I have taken 3 years holiday package, before taking package whether they will provide room on new year weekend, i have sent booking details just after taking package in september, as per company policy you have inform atleast 45days earlier for peak season. Intially i have recieved mail you have to have pay 2500rs per night per person for gala dinner, my package already includes dinner still they want me to pay to 5000 per night for dinner. Now i have recieved mail that they cant provide boookings on desired dates due to peak season, i am doing bookings for 29th Dec to 3rd of January. Mr Vishal Sr. Executive never pick after payment process completed

Plz don't buy these packages. They make fool. They are not giving any proper response to the customers. While taking membership they make very big promises about holidays and bookings but after that when we go for bookings or we mail to the reservation desk they Don’t give any replies to your booking.
Name of sales women khushali, she promised many big things but she don't pick up the fn.
Plz plz don't buy these packages....

They are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware...

Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke yeh salle compaint bhi bina baat kiye resolve kar dete hai

Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke...

They have cheated me. Have taken 50000 and not giving us any booking. I need my hard earned money back....

Membership is : 12765
I filed a complaint and got a call from Mr Dhananjay, he assured that he will resolve the issue and ask me to take the complaint back . I took the complaint back and was about to get the voucher on 26th sept’23 .
But there is no reply from the team and now Mr Dhananjay is also not answering the call …
someone else picked the call and started misbehaving.
After making multiple calls, got...

It is to infoem you that vishal and muskaan promised me to give confirmation of my membership as well as hotel booking ie Ramada plaza mumbai on Saturday ie 23/9/23 itself. But after receiving 59000/- through upi Vishal simply started avoiding my calls and till now he hasn't picked up any of my call and not even replied to any of my messages. Muskaan is also making fool of me and played fraud with me.
I strongly suggest everyone, not...

My membership number 12925 purchased after know about company bcoz of they keep on follow up, they said at the time of purchase membership they have 5 hotels in visakhapatnam
palm beach hotel
- the gateway hotel
- the park
- Fairfield by Marriott
- four point by Sheraton

I booked 60 days back now i got message after 20 days we dont have any affiliated properties at desired destination.

Really i was upset after paying huge amount i request you pls refund my amount immdiately or i will file case in consumber court

I request people pls do buy membership from this company chk properly be fore paying

Regards
Murali

Membership NUMBER 12868

I was given 3 star Hotel to stay in AMR, instead 4 or 5 star in the city.

Dirty room, VERY poor Service in the Hotel.

The worst part, the Park Royal Holidays did not pay the room charges to the Hotel & the Hotel was keep insulting/embarrassing me in front of the other Guests to reach out the Travel agent to settle the amount before check out.

I tried...

Park royal holiday very big fraud company of travel industry, they just making fool customer, they don't provide booking, they promised me, they will provide booking very easily, but they don't provide, they make new reason every booking time, I have lot of problems with park royal, .
they promised me I will provide booking very easily, but he doesn't respond now a day, vishal, now talking but not able to provide booking, he just saying every time, reservation dept, will provide booking, I m not happy with park royal, I will take regal action against park royal,

Wrong and false promises to provide desired hotel at desired location. After taking 62k, they will stop responding and will not give you anything....

I have not received my claim money instead i have been sued by park royal holidays by representative name DIVYANSI DAMOR who is not ready to give me my claim amount.
You are requested to give my claim amount rs.60000 for compensation for defamation and metal stress agony....

After waiting for 2 months, I was not expecting the response that the booking is not possible as 45 window is not met.

Are you guys CRAZY... the first booking email was sent on 9th AUG, WHY you guys didn't mentioned that it's not possible... NOW last moment, the responding that the BOOKING IS NOT POSSIBLE!!!...

Membership ID - 12868

The booking email was sent on 9th August but no response till now, even called multiple times but they just mentioned that you will get response but no response.

It’s really frustrating that no one responds to calls, customer care/sales representative/ NO ONE ..!!!

Now, I got response that the booking window is 45 days, & now booking is not possible. It;s CRAZY...!!!