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Park Royal Holidays Complaints & Reviews

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Updated: Apr 9, 2026
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Park Royal Holidays reviews & complaints page 4

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C
computer solutions
from JAIPUR, Rajasthan
Oct 26, 2023
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Address: https://www.parkroyalholidays.com

Plz do not take membership
all commitment lie
not give 4 to 5 star hotels
not providing holidays your date, only off season take to force
not pick phones
not giving Ans mails for long time
not giving senior contact no. for resolve it
force u to shut of your mouth.
force to u return bank complain.
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    V
    VIJAY sharma 0007
    Oct 26, 2023
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    Address: GUJRAT
    Website: www.parkroyalholidays.com

    Plz request all o[censored], do not take membership from park royal holydays, the did not provide u any hotels which date u want.
    The give only off seasons dates or very far form destination. Or non star hotels, or try to give u forcefully rather then 4 or 5 star. Commitment backfist or dinner but provide only one one things. I[censored] want 3 days they give u 2 days, so one day u take another hotels with own cost. Customer care did not pick phone
    no replay mails long time. It was happened 2 times from me last time they promised that will not happened again. But again same problem. No contact no. Give seniors only customer care no provided, the ask only put mail.
    Now when i write complain, they force me to settlement.
    again request to u all plz do not waste your money that company
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      V
      VIJAY sharma 0007
      Oct 24, 2023
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      Address: JAIPUR

      Fraud company, after taking mamber ship they provide 3rd class hotels,
      all time says that booking in not available that place plz change dates
      do not take membership,
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        V
        VIJAY sharma 0007
        Oct 23, 2023
        Aug 19, 2024
        This thread was updated on Aug 19, 2024
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        Fraud company do not give him money,

        ये एक फ्रॉड कॉम्पनी है, आप कोई भी इसके झासे मे मत आना, पिछली बार भी मेने इनकी शिकायत की...
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        Sahilg764
        from Ludhiana, Punjab
        Oct 20, 2023
        Oct 28, 2023
        This thread was updated on Oct 28, 2023
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        Fraudulent and fake promises and harrasing again

        I am being harrased and fraudulent by park royal holidays they promise to give me booking
        When they give me 1st booking they did so many issues and when I submitted for 2nd booking they again create issue so I did complaint on this site and due to that site they gave me booking and this time again I submitted request for 2 rooms they deny and assure for 1 room I agreed with bfast and dinner then they deny for dinner again so I am...
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        ANURAG TAK
        Oct 12, 2023
        Oct 29, 2023
        This thread was updated on Oct 29, 2023
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        3months advance booking still not providing room

        Address: Park royal holidays pvt ltdm Ahmedveabaad

        I have taken 3 years holiday package, before taking package whether they will provide room on new year weekend, i have sent booking details just after taking package in september, as per company policy you have inform atleast 45days earlier for peak season. Intially i have recieved mail you have to have pay 2500rs per night per person for gala dinner, my package already includes dinner still they want me to pay to 5000 per night for dinner....
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        B
        bantipt
        from Sasaram, Bihar
        Oct 3, 2023
        Oct 24, 2023
        This thread was updated on Oct 24, 2023
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        Fraud of 47500

        Address: Gujrat

        Plz don't buy these packages. They make fool. They are not giving any proper response to the customers. While taking membership they make very big promises about holidays and bookings but after that when we go for bookings or we mail to the reservation desk they Don’t give any replies to your booking.
        Name of sales women khushali, she promised many big things but she don't pick up the fn.
        Plz plz don't buy these packages....
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        surya bhatia
        from Muktsar, Punjab
        Oct 2, 2023
        Oct 3, 2023
        This thread was updated on Oct 3, 2023
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        Landu company

        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
        Website: [email protected]

        They are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware...
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        surya bhatia
        from Muktsar, Punjab
        Sep 29, 2023
        Oct 2, 2023
        This thread was updated on Oct 2, 2023
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        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
        Website: [email protected]

        Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke yeh salle compaint bhi bina baat kiye resolve kar dete hai
        they are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware
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          S
          surya bhatia
          from Muktsar, Punjab
          Sep 29, 2023
          Oct 24, 2023
          This thread was updated on Oct 24, 2023
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          Chor company

          Address: ADDRESS B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15
          Website: [email protected]

          Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke...
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          Ramkrishna padia
          Sep 27, 2023
          Sep 28, 2023
          This thread was updated on Sep 28, 2023
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          Cheated Rs 50000

          Address: Ahmedabad

          They have cheated me. Have taken 50000 and not giving us any booking. I need my hard earned money back....
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          Rani Padia
          from Jharsuguda, Odisha
          Sep 27, 2023
          Sep 29, 2023
          This thread was updated on Sep 29, 2023
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          Asked me to click resolve but has not given voucher

          Membership is : 12765
          I filed a complaint and got a call from Mr Dhananjay, he assured that he will resolve the issue and ask me to take the complaint back . I took the complaint back and was about to get the voucher on 26th sept’23 .
          But there is no reply from the team and now Mr Dhananjay is also not answering the call …
          someone else picked the call and started misbehaving.
          After making multiple...
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          rkapila50
          Sep 25, 2023
          Oct 28, 2023
          This thread was updated on Oct 28, 2023
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          Fraud with me by Vishal and muskaan

          It is to infoem you that vishal and muskaan promised me to give confirmation of my membership as well as hotel booking ie Ramada plaza mumbai on Saturday ie 23/9/23 itself. But after receiving 59000/- through upi Vishal simply started avoiding my calls and till now he hasn't picked up any of my call and not even replied to any of my messages. Muskaan is also making fool of me and played fraud with me.
          I strongly suggest everyone, not...
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          M
          MURALI RAJARAM
          from Bengaluru, Karnataka
          Sep 25, 2023
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          Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G Highway, Ahmedabad-15
          Website: parkroyalholidays.com

          My membership number 12925 purchased after know about company bcoz of they keep on follow up, they said at the time of purchase membership they have 5 hotels in visakhapatnam
          palm beach hotel
          - the gateway hotel
          - the park
          - Fairfield by Marriott
          - four point by Sheraton

          I booked 60 days back now i got message after 20 days we dont have any affiliated properties at desired destination.

          Really i was upset after paying huge amount i request you pls refund my amount immdiately or i will file case in consumber court

          I request people pls do buy membership from this company chk properly be fore paying

          Regards
          Murali
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            Rpsingh015
            from Jalandhar, Punjab
            Sep 25, 2023
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            Worst Experience

            Membership NUMBER 12868

            I was given 3 star Hotel to stay in AMR, instead 4 or 5 star in the city.

            Dirty room, VERY poor Service in the Hotel.

            The worst part, the Park Royal Holidays did not pay the room charges to the Hotel & the Hotel was keep insulting/embarrassing me in front of the other Guests to reach out the Travel agent to settle the amount before check out.

            I tried...
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            surya bhatia
            from Muktsar, Punjab
            Sep 19, 2023
            Sep 19, 2023
            This thread was updated on Sep 19, 2023
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            Address: B2-504, westgate business bay,Ahmadabad,380015
            Website: www.parkroyalholidays.com

            Park royal holiday very big fraud company of travel industry, they just making fool customer, they don't provide booking, they promised me, they will provide booking very easily, but they don't provide, they make new reason every booking time, I have lot of problems with park royal, .
            they promised me I will provide booking very easily, but he doesn't respond now a day, vishal, now talking but not able to provide booking, he just saying every time, reservation dept, will provide booking, I m not happy with park royal, I will take regal action against park royal,
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              RajeshBeura
              from Noida, Uttar Pradesh
              Sep 15, 2023
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              Financial Fraud

              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
              Website: parkroyalholidays.com

              Wrong and false promises to provide desired hotel at desired location. After taking 62k, they will stop responding and will not give you anything....
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              Devang maurya
              from Ahmedabad, Gujarat
              Sep 13, 2023
              May 5, 2024
              This thread was updated on May 5, 2024
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              Compensation for Rs,60000 defamation and metal stress agony

              Address: B-504 westagate s g highway ahmedabad
              Website: www.parkroyalholidays.com

              I have not received my claim money instead i have been sued by park royal holidays by representative name DIVYANSI DAMOR who is not ready to give me my claim amount.
              You are requested to give my claim amount rs.60000 for compensation for defamation and metal stress agony....
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              Rpsingh015
              from Jalandhar, Punjab
              Sep 13, 2023
              Sep 27, 2023
              This thread was updated on Sep 27, 2023
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              Booking confirmation not provided/refund fee

              After waiting for 2 months, I was not expecting the response that the booking is not possible as 45 window is not met.

              Are you guys CRAZY... the first booking email was sent on 9th AUG, WHY you guys didn't mentioned that it's not possible... NOW last moment, the responding that the BOOKING IS NOT POSSIBLE!!!...
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              Rpsingh015
              from Jalandhar, Punjab
              Sep 13, 2023
              Sep 16, 2023
              This thread was updated on Sep 16, 2023
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              Booking confirmation not provided

              Membership ID - 12868

              The booking email was sent on 9th August but no response till now, even called multiple times but they just mentioned that you will get response but no response.

              It’s really frustrating that no one responds to calls, customer care/sales representative/ NO ONE ..!!!

              Now, I got response that the booking window is 45 days, & now booking is not possible. It;s CRAZY...!!!...
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