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Park Royal Holidays Complaints & Reviews

2.8
Updated: Aug 7, 2025
Complaints 159
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88
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Park Royal Holidays reviews & complaints page 6

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S
May 21, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Did not provide booking

Address: Sirsal , pundri kaithal haryana

They didn't not provide booking, they just make fool customer, I recommend to all customers don't buy the membership of this company...
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Bindul Gohil
from Jamnagar, Gujarat
May 12, 2023
Aug 29, 2023
This thread was updated on Aug 29, 2023
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Completely fraud company as every time refuse your booking

This is company first invite you for presentation in hotel and offer for free dinner. After getting membership, all committeemen / agreement/ policy breach easily.
please do not go for membership.
All their executives left the job immediately who present at the time of purchase of membership.
Don't obey for continue membership please please demand to refund your money....
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Bindul Gohil
from Jamnagar, Gujarat
May 11, 2023
Jan 21, 2024
This thread was updated on Jan 21, 2024
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Fraud company - Not giving booking after taking membership also not refund money

This is completely fraud company. please please please do not buy any membership them. They only play fraud game with you.

I have tried since last 6/7 months for booking but always they excused me every time.

Their excused are we have not property, Our booking is full, we will let you know while opening inventory, our tie up is not with this and that hotels Etc.

I have paid Rs. 45000/- and they...
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sounak patel
from Nadiad, Gujarat
May 10, 2023
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Address: Park royal holidays, boulevard 9, nadiad 387002
Website: www.google.com/url?sa=t&source=web&rct=j&url=www.parkroyalholidays.com/&ved=2ahUKEwiHmZ3rour-AhUZa2wGHYFCAwcQFnoECBsQAQ&usg=AOvVaw2fgsg0QLDo4Ab7n0l8BePL

Dear Team,

Don't make time waste of customers, please update proper details in call. Please trained your staff how to speak with customers.

In invitation please provide complaint details also, if any have to complaint then he or she complaint to you regarding this stupid meeting and invitation.
May 15, 2023
Complaint marked as Resolved 
They update me on call this never happen again and we update this thing to our team. This all discussion will happen in call only.
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    R
    Riddhi26
    May 9, 2023
    Sep 5, 2023
    This thread was updated on Sep 5, 2023
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    Unsatisfactory Service

    We have membership since 2021 and have never been able to successfuly book a stay. They have never tried to get in touch or revert back with a positive answer. All they ask is to change your vacation date. I never seen a travel agency that asks you to take vacation when they want. Have tried contacting them several times but didn't work out. Going to lodge a complaint soon....
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    S
    Sem@579
    May 2, 2023
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    Those people do not pick up the phone
    Whatever we do
    Going to Goa gives 1 day if you book 4 day
    Not giving an answer properly
    After the booking is done, you will get a 1day hotel
    Even if it was said 109 days ago
    The policy has 45 days before
    No reply from him
    I want the money back!
    Help me
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      K
      Kailas Tandale
      from Navi Mumbai, Maharashtra
      Apr 27, 2023
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      Website: www.parkroyalholidays.com

      Park Royal Holidays is Fraud company
      They're not yet giving me holidays since last 2 yrs.
      Every time they are giving me different reasons when I asked for booking before 45 days.
      Don't fall in Trap
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        VIJAY sharma 0007
        Apr 26, 2023
        May 25, 2024
        This thread was updated on May 25, 2024
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        Fraud company not giving proper response after taking money

        Address: JAIPUR

        Do not purchase any plan for this company
        no body pickup phone after getting money
        give 3rd class hotels when purchase plan committed 4-5* hotels.
        Not proper response
        fraud company
        i give him legal notice...
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        avpsales
        from Bhavnagar, Gujarat
        Apr 26, 2023
        May 11, 2023
        This thread was updated on May 11, 2023
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        Scam

        Address: ahmedabad

        They offer 10 nights and in envelop I get 1 night
        No one pick up call I have 3 to 4 numbers but no one answering
        This looks clear scam to people like me who don't know about this
        Be aware
        My money gone save your money
        Please someone can suggest how to get back money...
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        Pawan.chawla
        from Panipat, Haryana
        Apr 17, 2023
        Aug 29, 2023
        This thread was updated on Aug 29, 2023
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        Fake wrong Commitment and scam in the name of membership

        Address: Ahmedabad
        Website: parkroyalholidays.com

        Royal park holiday making fools of people and it's looking like to be a big scam of tourism industry . I'm going to lodge a compliant in all department related to tourism industry like consumer forum and Gujrat tourism . Customer support team very rudely and not satisfying response from there end. At the time of booking lot of commitment from there side but at the time of delivery they failed . Don't buy any membership from them .
        Member...
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        Sumeetpalsingh
        from Lakhimpur, Uttar Pradesh
        Apr 10, 2023
        Jun 3, 2023
        This thread was updated on Jun 3, 2023
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        Resolved

        Cheaters Park royal holidays Pvt Ltd Ahemdabad

        Membership 12256
        After several attempts of booking for 5 nights the company does not respond.once you buy membership you don't even know which hotels and dates can be reserved.Even if you tell the company to book even three months advance they don't respond.If you call them they say they don't know about reservations and say it's a different department.If ask number of reservation department they don't have it.None of the members have...
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        Kranthi Kumar Reddy (KKR GRAPHICS)
        from Mayiladuthurai, Tamil Nadu
        Apr 3, 2023
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        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
        Website: www.parkroyalholidays.com

        They called me to sell a holiday membership and offered 4-star hotels for 3 years. When I was paying, I asked if they dealt with specific hotels, and they said yes. So, I took the membership. However, when I requested a booking almost 2 months in advance, they said that the hotel inventory would only open 3 weeks before my stay. They promised to provide the hotel options then, but even after several reminders, they only offered me the cheapest 4-star hotel, which I'm not happy with. I posted a review on Google about my experience, and now they're forcing me to delete it before providing me with a hotel stay. My review simply stated that they promised one thing and provided a different option, and I'm not happy with the service.
        I have decided to compromise by accepting the hotel stay for one night, but I do not appreciate the threat you made to me. You told me that if I wanted the hotel stay, I needed to remove my review, which is not acceptable. My review did not mention that I was not given any service. Instead, I simply stated that I expected better services based on the commitments made while selling the packages. However, I was provided with a low-standard 4-star hotel instead of the high-standard hotel as per the commitment.
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          D
          Mar 28, 2023
          Resolved
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          Resolved

          Address: Gujarat
          Website: www.parkroyalholidays.com

          Many Time Try Call But Not Received My Call
          Mar 29, 2023
          Complaint marked as Resolved 
          My problem is resolved ☺️
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            Gagandeepsingh saini
            from Rupnagar, Punjab
            Mar 20, 2023
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            Cheated by Company Park Royal Holidays,,

            Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
            Website: www.parkroyalholidays.com

            Member id (12181) Gagandeep Singh
            The company is a huge scam...they wont give you the bookings or listen to you once you buy their membership.. The procedure to book rooms is so hazardous…. The agent or salesman who convinced you
            to buy the membership will say sir mera kaam to
            membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on provided...
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            Nirav31
            from JAMNAGAR, Gujarat
            Mar 18, 2023
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            Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

            Cheated by Company named Park Royal Holidays.
            Member id (11522) Nirav Patel
            The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
            Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
            Need refund of my membership at the earliest
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              BhumikaNP
              from New Delhi, Delhi
              Mar 6, 2023
              Mar 9, 2023
              This thread was updated on Mar 9, 2023
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              Cheated by Park royal holidays Ahmedabad

              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

              Cheated by Company named Park Royal Holidays.
              Member id (11522) Nirav Patel
              The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance...
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              Niravjp
              from Jamnagar, Gujarat
              Mar 6, 2023
              Mar 6, 2023
              This thread was updated on Mar 6, 2023
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              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

              Cheated by Company named Park Royal Holidays.
              Member id (11522) Nirav Patel
              The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
              Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
              Need refund of my membership at the earliest
              Mar 06, 2023
              Updated by Niravjp
              My complain is not resolved . I am not got any call for refund
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                Devang maurya
                from Ahmedabad, Gujarat
                Mar 6, 2023
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                Address: B2-504 WESTAGATE business bay Sarkhej Gandhinagar highway ahmedabad
                Website: www.Parkroyalholidays.com

                You have pushed me a lot and wasted a lot of my time asking you for my hard earned money refund.Due to this I have suffered mental and physical illness of the disease of high blood pressure and thyroid and headache problem.
                For that I am seeking damages against you for defamation and mental harassment I demand compensation which has been proved as my right.
                For this i demand park royal holidays Pvt ltd. to pay me compensation of rs.60000/-
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                  YASHDEEP GUPTA1987
                  Mar 6, 2023
                  Feb 11, 2026
                  This thread was updated on Feb 11, 2026
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                  Park Royal Holidays Cheat with customer

                  Membership I'd 11279. booking for Uttrarkhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.
                  Kindly do needful action and avoid such occurrence in future

                  They are doing same cheating with all
                  My humble request to all please inka package mth lo the sirf jooth bol kar package sale kar the hai. Uske baad they will...
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                  YASHDEEP GUPTA1987
                  Mar 6, 2023
                  Sep 5, 2023
                  This thread was updated on Sep 5, 2023
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                  Membership I'd 11279 . booking for Uttrakhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.

                  Kindly do needful action and avoid such occurrence in future

                  They are doing false promises only.
                  My humble request to all please inka package mth lo yhe sirf jhooth bol kar package sale karte hai uske baad they will not entertain you.
                  Nov 22, 2023
                  Complaint marked as Resolved 
                  Resolved as discussed with lucky & dhananjay
                  Dear sir,

                  As per last call process with member relation department regarding your issue,
                  We make sure to take care of your booking and make booking process easy.

                  Thanks & Regards,
                  Park Royal Holidays.
                  Dear Mr. Gupta,

                  Greetings Form Park Royal Holidays!!

                  We would like to inform you that, as per your telephonic conversation with our executive you told that this is all fraud so as per your acknowledgement please check your booking voucher our company already provide you 5 holidays.

                  1st Booking 5 nights service in Goa.

                  Note:- Bookings are not available on your given dates so please change your dates so that we can make your reservation easy. All bookings and room allocations will be subject to availability already mention in your welcome letter and verification call aslo.

                  Customer Care Number:- [protected]
                  (Monday to Saturday :-10 AM TO 6 PM)

                  Thanks & Regards,
                  Park Royal Holidays.
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