Park Royal Holidays Complaints & Reviews

Membership 12256
After several attempts of booking for 5 nights the company does not respond.once you buy membership you don't even know which hotels and dates can be reserved.Even if you tell the company to book even three months advance they don't respond.If you call them they say they don't know about reservations and say it's a different department.If ask number of reservation department they don't have it.None of the members have access to hotels names and availability which is upto their department which you can contact through mail only.Members can be fooled by them as we don't have any information.
Request all the members to file a complaint as we should have access to list of hotels and dates available.I have told them to book according to when ever they have bookings available.Left the dates open to them but still they cannot book.after lot of struggle the say only 2 nights available.What should a person do spend another double the amount for travel and again plead for booking again and pay again for travel.

They called me to sell a holiday membership and offered 4-star hotels for 3 years. When I was paying, I asked if they dealt with specific hotels, and they said yes. So, I took the membership. However, when I requested a booking almost 2 months in advance, they said that the hotel inventory would only open 3 weeks before my stay. They promised to provide the hotel options then, but even after several reminders, they only offered me the cheapest 4-star hotel, which I'm not happy with. I posted a review on Google about my experience, and now they're forcing me to delete it before providing me with a hotel stay. My review simply stated that they promised one thing and provided a different option, and I'm not happy with the service.
I have decided to compromise by accepting the hotel stay for one night, but I do not appreciate the threat you made to me. You told me that if I wanted the hotel stay, I needed to remove my review, which is not acceptable. My review did not mention that I was not given any service. Instead, I simply stated that I expected better services based on the commitments made while selling the packages. However, I was provided with a low-standard 4-star hotel instead of the high-standard hotel as per the commitment.

Many Time Try Call But Not Received My Call

Cheated by Company named Park Royal Holidays.
Member id (11522) Nirav Patel
The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
Need refund of my membership at the earliest

Cheated by Company named Park Royal Holidays.
Member id (11522) Nirav Patel
The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
Need refund of my membership at the earliest

Cheated by Company named Park Royal Holidays.
Member id (11522) Nirav Patel
The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
Need refund of my membership at the earliest

You have pushed me a lot and wasted a lot of my time asking you for my hard earned money refund.Due to this I have suffered mental and physical illness of the disease of high blood pressure and thyroid and headache problem.
For that I am seeking damages against you for defamation and mental harassment I demand compensation which has been proved as my right.
For this i demand park royal holidays Pvt ltd. to pay me compensation of rs.60000/-

Membership I'd 11279 . booking for Uttrakhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.

Kindly do needful action and avoid such occurrence in future

They are doing false promises only.
My humble request to all please inka package mth lo yhe sirf jhooth bol kar package sale karte hai uske baad they will not entertain you.

I was sold a 3 year membership in 2022. I have been chasing to get a booking since October 2022 and till date (i.e. March 2023) I have not been given any booking. The customer care is pathetic and reservation team is very rude. There is no way to talk to any senior or anyone in reservation department. I have dropped emails multiple times but dont get any response. Each time I call the contact center, they tell to give a new set of date. I strongly recommend not to indulge in any kind of transactions with this organization. They are cheating their customers in broad day light. I am planning to take it to consumer court. Anyone interested to join me in the complaint can reach out to me.

Sir 60000 rs ka scam kia he sir in logo ne mere sath sir meri 7 march ki aniversary he islie mene booking karai thi sir 2 mahine phle pese le chuke he mujse sir pls help me sir koi bhi meri call recive nai kar rhaa he na hi koi javab de raha he muje membership tak nai di abhi tak pese leke in logo ne mene inko phone pay se payment kia he sir

SCAM...SCAM...Alert...!!

Zero star...Worst fraud company I have ever come across.

All the good reviews here seem bought or posted by friends.

We made a mistake not to do homework by checking feedback or complaints against them online. We have been invited to the event organised by them. During the meeting, their manager Deep Sanghani asked for my credit card to check the offer. But he did the fraudulent transaction of Rs 60000 without my consent. Later, he gave his membership application form saying that it can be cancelled any time. He promised that during the verification call the next day, you can cancel the application. But all the promises and commitments they made during presentations are fake. Now, they are not responding to phones or emails.

We also came to know about more than 20 people who have lost their money. They made an advance payment for the holidays and since then nobody has responded to them properly.

There are so many people waiting for their holidays or refunds...!

These people or the company are simply of no use...forget about standards or customer service.

BEWARE...they offer real lucrative deals but DONT FALL FOR IT...!!

You are never going to get any hotel. When you ask for a hotel..first they will ask you to inform them well in advance of 45 days and at last they will make excuse of black out dates..they have no tie ups with any hotel, they show all 4 star hotels in their list to make customers feel good and have confidence in them. It is a scam. Stay away from such fraudsters.

Check online complaints against this company also.

Now, we are taking legal actions for section defamation and fraud against them.

Member id 12125
no any booking till date but only assurance. I think I am cheated by the concerned. either the service provider provide service to their shown property on site to me to call off review or may kindly refund my money.
if booking within 2 days then no problem to continue.
membership given by Rahul
assurance by all including Sonia Sharma, Avdhesh
mo-[protected], [protected], [protected] & [protected]

Saurav sukla (sales person) has done fraudulent transaction of 49500 rs from my credit card in the event they have arranged. I want my money back.
Initially they told me that they are trying to check best possible offer from my card, and did the transaction without my consent.

Membership I'd 12125. 1st booking for udaipur bt not booked by company inspite of prior information of 45 days. 2nd booking for Massorrie, six month before. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.
Kindly do needful action and avoid such occurrence in future.

Booking not confirmed since 6 month.they are totally fraud

I have the membership of park royal holidays membership no 11756 with booking amount of Rs 100000/-.as per policy document they are bound to give complimentary trip to coorg.i booked before 6 month, still today I didn't receive my flight ticket.

Yet i have not received my refund money.
These company is cheated to many customers.
Many innocent peoples are involved in it.
Their staff is not given proper reply.many times i went to sg highway office WESTAGATE bay many times.but they are not giving me refund.
So now i will file a case against them.under section defamation and fraud in police station against company staff and owner with name devyanshi Damor, darshan wadher, jignesh leuva, Sagar leuva.

***BEWARE*** ***FRAUD COMPANY*
Don't know where to start from..? Sharing my I'd 11057. Good reviews here are fake and paid ones. Company owner is Prince Mehta and some Hansa Ben and operated from Gujrat.
On the basis of good fake reviews, innocent customers get trapped by these fraudsters. They will never give you booking confirmation even if you intimate them 45 days in advance as per their condition. Excuses will be black out dates and will take weeks to finally tell you this. Hotels that they show in their inventory actually have no tie ups with this company. I have list of inventory and can send that if someone wants. In their inventory they will show all 4 star hotels to impress customer. You will never be able to talk to any senior person on customer care no. it's always some stupid lady sitting at customer care number that will tell you that reservation team will respond back via email.
In nutshell, don't know how many customers they would have been able to make a fool of till now by having fake reviews posted. Keep away from such fraudsters, money they you pay them as membership fee will go in vain as what they promise in their offer letter, they are not able to commit on those lines. Don't get trapped. Better to book at your own rather than wasting money in such scams. My name is Mahender Kumar and no. is [protected]. There are other that I know who are victims of this company. I am also going to file a case against them as they are breaching contract services commitments in their offer letter. I have not been able to consume even a single night till date as it's a fraud company. I will request others who are victims of this company to pls. come forward and get this company exposed so that others are not trapped also file case against this company. Few names like Rekha, Saurav shulka who are from sales and of no use.

Member id-Rahul12239
Rahul kumar
[protected]
I bought membership of park royal holidays and paid 35000 for the same, after 1 month i asked for booking hotels in two different location for 2 nights 60 days advance. They are not even providing any options of hotels only asking to send mails and mails no one is ready to talk on phone call only u can send mail and wait for their mail that we dont have hotel at particular dated.

I have already mailed to park royal holidays for charge back credit reference number but they still not provide the charge back credit in my credit card account
My bank is asking for charge back credit reference number but still i have not received chargeback credit in my creditcard account.so request for do the needful