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Park Royal Holidays Complaints & Reviews

2.8
Updated: Apr 9, 2026
Complaints 160
Resolved
88
Unresolved
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Park Royal Holidays reviews & complaints page 7

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Y
YASHDEEP GUPTA1987
Mar 6, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Membership I'd 11279 . booking for Uttrakhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.

Kindly do needful action and avoid such occurrence in future

They are doing false promises only.
My humble request to all please inka package mth lo yhe sirf jhooth bol kar package sale karte hai uske baad they will not entertain you.
Nov 22, 2023
Complaint marked as Resolved 
Resolved as discussed with lucky & dhananjay
Dear sir,

As per last call process with member relation department regarding your issue,
We make sure to take care of your booking and make booking process easy.

Thanks & Regards,
Park Royal Holidays.
Dear Mr. Gupta,

Greetings Form Park Royal Holidays!!

We would like to inform you that, as per your telephonic conversation with our executive you told that this is all fraud so as per your acknowledgement please check your booking voucher our company already provide you 5 holidays.

1st Booking 5 nights service in Goa.

Note:- Bookings are not available on your given dates so please change your dates so that we can make your reservation easy. All bookings and room allocations will be subject to availability already mention in your welcome letter and verification call aslo.

Customer Care Number:- [protected]
(Monday to Saturday :-10 AM TO 6 PM)

Thanks & Regards,
Park Royal Holidays.
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    H
    Himanshoo Seth
    from Noida, Uttar Pradesh
    Mar 6, 2023
    Apr 22, 2023
    This thread was updated on Apr 22, 2023
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    No booking being given even after multiple emails

    Address: Gujrat

    I was sold a 3 year membership in 2022. I have been chasing to get a booking since October 2022 and till date (i.e. March 2023) I have not been given any booking. The customer care is pathetic and reservation team is very rude. There is no way to talk to any senior or anyone in reservation department. I have dropped emails multiple times but dont get any response. Each time I call the contact center, they tell to give a new set of date. I...
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    Sumitch123
    from Mathura, Uttar Pradesh
    Mar 2, 2023
    Aug 29, 2023
    This thread was updated on Aug 29, 2023
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    Address: ADDRESS' :-.* *B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
    Website: parkroyalholidays.com

    Sir 60000 rs ka scam kia he sir in logo ne mere sath sir meri 7 march ki aniversary he islie mene booking karai thi sir 2 mahine phle pese le chuke he mujse sir pls help me sir koi bhi meri call recive nai kar rhaa he na hi koi javab de raha he muje membership tak nai di abhi tak pese leke in logo ne mene inko phone pay se payment kia he sir
    Apr 20, 2023
    Complaint marked as Resolved 
    My complint is resolve now
    Dear sir,

    Please provide your member id to make crosscheck your issue,
    Feel free to call us on[protected] or drop mail for more information if required.

    Thanks & Regards,
    Park Royal Holidays.
    Bhai mere sath bhi yeh hi Kiya he chor he company logo se pesa lut leti he chore he sab ke sab parth naam ke bande ne mujhe membership bechi thi ab wo phone bhi nhi uthata chor he yeh company mera membership I'd he 11964
    Bhai mere sath bhi yeh hi Kiya he chor he company logo se pesa lut leti he chore he sab ke sab parth naam ke bande ne mujhe membership bechi thi ab wo phone bhi nhi uthata chor he yeh company mera membership I'd he 11964
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      J
      Jatin_fighter
      from Ahmedabad, Gujarat
      Mar 1, 2023
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      Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
      Website: parkroyalholidays.com

      SCAM...SCAM...Alert...!!

      Zero star...Worst fraud company I have ever come across.

      All the good reviews here seem bought or posted by friends.

      We made a mistake not to do homework by checking feedback or complaints against them online. We have been invited to the event organised by them. During the meeting, their manager Deep Sanghani asked for my credit card to check the offer. But he did the fraudulent transaction of Rs 60000 without my consent. Later, he gave his membership application form saying that it can be cancelled any time. He promised that during the verification call the next day, you can cancel the application. But all the promises and commitments they made during presentations are fake. Now, they are not responding to phones or emails.

      We also came to know about more than 20 people who have lost their money. They made an advance payment for the holidays and since then nobody has responded to them properly.

      There are so many people waiting for their holidays or refunds...!

      These people or the company are simply of no use...forget about standards or customer service.

      BEWARE...they offer real lucrative deals but DONT FALL FOR IT...!!

      You are never going to get any hotel. When you ask for a hotel..first they will ask you to inform them well in advance of 45 days and at last they will make excuse of black out dates..they have no tie ups with any hotel, they show all 4 star hotels in their list to make customers feel good and have confidence in them. It is a scam. Stay away from such fraudsters.

      Check online complaints against this company also.

      Now, we are taking legal actions for section defamation and fraud against them.
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        Jyoti Anand Kumar
        from Patna, Bihar
        Feb 28, 2023
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        Address: b2 504 westgate buisness bay opposite andaz party plot divyabhaskar road sarkhej gandhinagar highway ahmedabad gujrat 380015
        Website: www.parkroyal holidays.com

        Member id 12125
        no any booking till date but only assurance. I think I am cheated by the concerned. either the service provider provide service to their shown property on site to me to call off review or may kindly refund my money.
        if booking within 2 days then no problem to continue.
        membership given by Rahul
        assurance by all including Sonia Sharma, Avdhesh
        mo-[protected], [protected], [protected] & [protected]
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          F
          faisssal91
          from Bareilly, Uttar Pradesh
          Feb 24, 2023
          Aug 16, 2023
          This thread was updated on Aug 16, 2023
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          Not giving booking when required please help me in getting my refund

          Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
          Website: www.parkroyalholidays.com

          Hi,
          I have buy their membership. My membership ID 12238. They promise me at the time to buying the membership that they provide me holidays of 5 nights and 6 days every. And my membership term is 3 years. They only provide me only 1 holiday of 3 nights at the time of buying the membership. And now whenever I request them to give me holidays they made excuses and told that we have no inventory on your dates. Please change your dates...
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          Dheeraj00876
          from fatehabad, Uttar Pradesh
          Feb 21, 2023
          Aug 16, 2023
          This thread was updated on Aug 16, 2023
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          Not providing any bookings

          Hello
          My member ID 12386
          Guys this is fraud company booking lete time ap ense kuch bhe krrva lo ye apko sb bol denge ki hm ese hai or hm vese hai hm apko 5* property denge
          hm apko sb de denge bs ap membership le lo or jaise hi apne payment ki to bs phle to jisne apki booking li vo apko block ler dega koi ni sunega jaise mne booking li thi Mr ansari hai veha koi unse mrko booking k 2 din baad clock kiya tha
          At...
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          Jobanputra Urvish
          Feb 15, 2023
          Aug 16, 2023
          This thread was updated on Aug 16, 2023
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          Saurav sukla (sales person) has done fraudulent transaction of 49500 rs from my credit card in the event they have arranged. I want my money back.
          Initially they told me that they are trying to check best possible offer from my card, and did the transaction without my consent.
          Mar 9, 2023
          Complaint marked as Resolved 
          Company has provided my amount back after deductions of their legal charges through cheque.
          Dear sir,

          As per our information regarding your issue, We have already send you mail for the same.
          payment was done on your agreement.
          For more information kindly contact on[protected] or you can visit office.

          Thanks & Regards,
          Park Royal Holidays.
          Dear sir,

          Team has already send you mail for the same, We request you to not make word play on social media.
          Kindly call on[protected] or visit office for more information.

          Thanks & Regards,
          Park Royal Holidays.
          Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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            ad anand4u
            Feb 8, 2023
            Aug 16, 2023
            This thread was updated on Aug 16, 2023
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            Address: B2-504 S G Highway Ahmedabad 15
            Website: www.parkroyalholidays.com

            Membership I'd 12125. 1st booking for udaipur bt not booked by company inspite of prior information of 45 days. 2nd booking for Massorrie, six month before. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.
            Kindly do needful action and avoid such occurrence in future.
            Mar 9, 2023
            Complaint marked as Resolved 
            Complain has been resolved after providing me my 1st tour.
            After membership no booking within 5 month.
            Also this is very ridiculous that the company after a lot of mail and chatting to booking provide another property that are not in list. We all have saw the property than taken membership than why such type of cheating.
            This means this company don't want that his member go ahead to booking.
            If positive attitude than after a mail in advance they must booked from their property listed on website.
            Be careful be cautious and company must action on it.
            Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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              V
              Vishal Meharia
              Feb 7, 2023
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              Address: B2- 504 , Westgate Business bay sarkhej gandhinagar highway
              Website: www.parkroyalholidays.com

              Booking not confirmed since 6 month.they are totally fraud
              Feb 13, 2023
              Complaint marked as Resolved 
              Complain resolved today after so many calls and after lodging complain here.
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                Vishal Meharia
                Feb 7, 2023
                Aug 16, 2023
                This thread was updated on Aug 16, 2023
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                Address: B2- 504 , Westgate Business bay opposite andaz party plot Sarkhej gandhinagar highway 380015
                Website: www.parkroyalholidays.com

                I have the membership of park royal holidays membership no 11756 with booking amount of Rs 100000/-.as per policy document they are bound to give complimentary trip to coorg.i booked before 6 month, still today I didn't receive my flight ticket.
                Feb 13, 2023
                Complaint marked as Resolved 
                Complain resolved after so many call and after lodging complain here.
                Complain resolved today.
                Hello, Have your problem solved? I have been cheated by this company also. If your problem is not solved, let us together fight against this fraud. Pls reply.
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                  Devang maurya
                  from Ahmedabad, Gujarat
                  Feb 7, 2023
                  Aug 16, 2023
                  This thread was updated on Aug 16, 2023
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                  Address: B2 504 WESTAGATE business bay sg highway ahmedabad
                  Website: www parkroyalholidays.com

                  Yet i have not received my refund money.
                  These company is cheated to many customers.
                  Many innocent peoples are involved in it.
                  Their staff is not given proper reply.many times i went to sg highway office WESTAGATE bay many times.but they are not giving me refund.
                  So now i will file a case against them.under section defamation and fraud in police station against company staff and owner with name devyanshi Damor, darshan wadher, jignesh leuva, Sagar leuva.
                  Dear sir,

                  Your problem is solved by park royal holidays and mail is send for the same, even you are agree for same over call on date 25th Feb 2023. Kindly resolved this from your side or else park royal holidays is authorized to take legal action against you for spreading wrong information on social media and consumer complaints.
                  Note: Evidence is share on mail kindly share conformation mail for same.
                  Devang maurya's [Complaint's author] reply, Mar 6, 2023
                  You have pushed me a lot and wasted a lot of my time asking you for my hard earned money refund.
                  For that I am seeking damages against you for defamation and mental harassment I demand compensation which has been proved as my right.
                  For this i demand you to pay me compensation of rs.36000/-
                  Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
                  Devang maurya's [Complaint's author] reply, Mar 6, 2023
                  Where r u from?
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                    Mahen5782
                    from Faridabad, Haryana
                    Jan 26, 2023
                    Aug 16, 2023
                    This thread was updated on Aug 16, 2023
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                    Address: Gujrat
                    Website: www.parkroyalholidays.com

                    ***BEWARE*** ***FRAUD COMPANY*
                    Don't know where to start from..? Sharing my I'd 11057. Good reviews here are fake and paid ones. Company owner is Prince Mehta and some Hansa Ben and operated from Gujrat.
                    On the basis of good fake reviews, innocent customers get trapped by these fraudsters. They will never give you booking confirmation even if you intimate them 45 days in advance as per their condition. Excuses will be black out dates and will take weeks to finally tell you this. Hotels that they show in their inventory actually have no tie ups with this company. I have list of inventory and can send that if someone wants. In their inventory they will show all 4 star hotels to impress customer. You will never be able to talk to any senior person on customer care no. it's always some stupid lady sitting at customer care number that will tell you that reservation team will respond back via email.
                    In nutshell, don't know how many customers they would have been able to make a fool of till now by having fake reviews posted. Keep away from such fraudsters, money they you pay them as membership fee will go in vain as what they promise in their offer letter, they are not able to commit on those lines. Don't get trapped. Better to book at your own rather than wasting money in such scams. My name is Mahender Kumar and no. is [protected]. There are other that I know who are victims of this company. I am also going to file a case against them as they are breaching contract services commitments in their offer letter. I have not been able to consume even a single night till date as it's a fraud company. I will request others who are victims of this company to pls. come forward and get this company exposed so that others are not trapped also file case against this company. Few names like Rekha, Saurav shulka who are from sales and of no use.
                    Mar 10, 2023
                    Complaint marked as Resolved 
                    I am marking this as resolved for now as team called me and arranged 2 nights in Shimla but this happened after many follow ups. I am yet to avail nights I will update my experience after my stay in selected hotel.
                    Jan 26, 2023
                    Updated by Mahen5782
                    Not solved..
                    I have same issu, can you give ring on Nine, eight, seven, nine, 5 time four and zero.
                    Urvish Jobanputra here. Want to file case against him
                    Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
                    Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
                    Dear sir,

                    As per information from legal team we are providing you booking on your given location on you agreement,
                    But we are not getting response from your side and your are misleading other on social media for no reason.
                    We request you to contact us and stop misguide other on social media or else park royal holidays is authorized to take legal action against.

                    Drop mail or feel free to call us on[protected].

                    Thanks & Regards,
                    Park Royal Holidays.
                    I am marking this complaint as resolved for now, as team called me and arranged booking for 2 nights in Shimla as per my dates. Though this happened after so many follow ups.
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                      Sahilbheora
                      from Rupnagar, Punjab
                      Jan 24, 2023
                      Aug 16, 2023
                      This thread was updated on Aug 16, 2023
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                      Fraud company

                      Website: www.parkroyalholidays.com

                      Member id (12181) Gagandeep Singh
                      The company is a huge scam...they wont give you the bookings or listen to you once you buy their membership.. The procedure to book rooms is so hazardous…. The agent or salesman who convinced you
                      to buy the membership will say sir mera kaam to
                      membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on...
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                      Rahul Kumar12239
                      Jan 21, 2023
                      Aug 16, 2023
                      This thread was updated on Aug 16, 2023
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                      Member id-Rahul12239
                      Rahul kumar
                      [protected]
                      I bought membership of park royal holidays and paid 35000 for the same, after 1 month i asked for booking hotels in two different location for 2 nights 60 days advance. They are not even providing any options of hotels only asking to send mails and mails no one is ready to talk on phone call only u can send mail and wait for their mail that we dont have hotel at particular dated.
                      May 31, 2023
                      Complaint marked as Resolved 
                      After getting booking i agree to resolve
                      Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
                      After complaint park Royal took my complaint seriously and book hotel for me thanku for solving problem keep doing same things.
                      Resolved my complaint
                      I am happy after getting 1st booking hope will get same again when try to book next time also
                      Resolved
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                        D
                        Devang maurya
                        from Ahmedabad, Gujarat
                        Jan 20, 2023
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                        Address: Park royal holidays Pvt ltd.sarkhej ahmedabad highway ahmedabad
                        Website: www.parkroyalhilidays.com

                        I have already mailed to park royal holidays for charge back credit reference number but they still not provide the charge back credit in my credit card account
                        My bank is asking for charge back credit reference number but still i have not received chargeback credit in my creditcard account.so request for do the needful
                        Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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                          gagandeep sharma997755
                          from Ahmedabad, Gujarat
                          Jan 20, 2023
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                          Address: B2-504, Westagate Business Bay, Opp-Andaj Party plot, SG highway, Ahmedabad-15
                          Website: [email protected]

                          They are providing free dinner in some hotel in Ahmedabad area and giving special offer for the day. Which is fake. I have wasted 40000 Rs on 19th Jan 2023. Please contact me [protected] if you get a call from them for the free dinner in Gujarat. Pls don't go for these offers since this is totally fake and nothing is going to happen from next day of booking. They will not pick up the calls at all...
                          Jan 23, 2023
                          Complaint marked as Resolved 
                          Resolved as they seems to be busy in something. Hoping for the best now!!!
                          Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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                            Ritarsenal
                            from Delhi, Delhi
                            Jan 18, 2023
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                            Purchased membership from them!! After sales service is so poor!! Response is non existent!! Calling them is so cumbersome!! Noone is accountable!! Promised 4/5 star properties.. giving cheapest dirty filthy worst properties of any city after month long painful follow up!! Refund my membership fees as you are unable to provide services as committed!! Also should be charged for fraud!!
                            Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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                              Gagandeepsingh saini
                              from Rupnagar, Punjab
                              Jan 16, 2023
                              Resolved
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                              Cheated by Company named Park Royal Holidays.

                              Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
                              Website: www.parkroyalholidays.com

                              Member id (12181) Gagandeep Singh
                              The company is a huge scam...they wont give you the bookings or listen to you once you buy their membership.. The procedure to book rooms is so hazardous…. The agent or salesman who convinced you
                              to buy the membership will say sir mera kaam to
                              membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on...
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                              Psdl
                              from Ahmedabad, Gujarat
                              Dec 20, 2022
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                              Website: Www.parkroyalholidays.com

                              This company selling membership and not providing service any how
                              Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.
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