Park Royal Holidays Complaints & Reviews

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Website: www.parkroyalholidays.com

Park royal Team has made a fraudulent sales, they promised to provide hotel booking as per my needs but after receiving payment they stopped responding to emails and calls. Their reservation team just asks for changing my plan dates, holiday destination and then respond with no availability. I have got everything documented before buying this membership including my travel dates, hotel names and availability. Everything was agreed and documented with their sales team (I have all documentation and call recording available with me) but they just don't respond.

They are unable to deliver what they promised and hence they will have to refund me entire membership fee of INR 53100.

I cant have expected worse experience than this, what I have gone through with Park Royal Holiday's team, is pathetic and worst customer experience. It was so painful and literally mental harassment. I am requesting them to initiate refund of membership fee as i cant take metal harassment anymore and i don't expect anymore excuses. If you unable to initiate refund process then i will take my further steps as I will feel suitable however you should realize the pain i had to go through and take this request on a priority bases as a responsible company.

Nov 15, 2022

Complaint marked as Resolved

It was extremely painful experience with Park Royal Holidays. Finally, they refunded my money after so long.

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Address: Westgate Business Bay, Ahmedabad

Website: www.parkroyalholidays.com

Hi Membership experience team, based on my discussion with Divyanshi, since you are unable to provide any reservation for any dates or agreed and documented by your sales team (I have all documentation and call recording available with me where your sales team had agreed to provide me 15 nights booking in one go on those agreed dates only and post which memebership was purchased), as you are unable to deliver what your sales team has committed, you will have to refund me entire memebership fee of 53100 INR.

I cant have expected worse experience than this what I have gone through with you all in last 12 days, it was so painful and mental harassment for me. I assume you realize the pain and mental harrsasment I am going through and you wont take this lightly. I am requesting you to initiate refund of memebership fee as i cant take metal harassment anymore and i dont expect anymore excuses. If you unable to initiate refund process then i will take my further steps as I will feel suitable however you should releaze the pain i had to go through and take this request on a priority bases as a responsible company.

+5 photos

Nov 15, 2022

Complaint marked as Resolved

Sep 28, 2022

Updated by gauravtejwani123 No resolution provided

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A

advocaterk

Dec 8, 2022

Hello

This is Advocate Ram K Choudhary, Recently I helped one of my client of Blue Mountain Resort and Hospitality, Surat to recover his money of 65000 . He took 65000 rupees membership from them.

So I m sure I can help u too.

Thank you,
Adv Ram K Choudhary
Call / WhatsApp @[protected]
Facebook/Instagram/Telegram @advramkchoudhary

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Address: Westgate Business Bay, Ahmed

Website: www.parkroyalholidays.com

Hi Membership experience team, based on my discussion with Divyanshi, since you are unable to provide any reservation for any dates or agreed and documented by your sales team (I have all documentation and call recording available with me where your sales team had agreed to provide me 15 nights booking in one go on those agreed dates only and post which memebership was purchased), as you are unable to deliver what your sales team has committed, you will have to refund me entire memebership fee of 53100 INR.

I cant have expected worse experience than this what I have gone through with you all in last 12 days, it was so painful and mental harassment for me. I assume you realize the pain and mental harrsasment I am going through and you wont take this lightly. I am requesting you to initiate refund of memebership fee as i cant take metal harassment anymore and i dont expect anymore excuses. If you unable to initiate refund process then i will take my further steps as I will feel suitable however you should releaze the pain i had to go through and take this request on a priority bases as a responsible company

+5 photos

Nov 15, 2022

Complaint marked as Resolved

It was extremely painful experience with Park Royal Holidays. Finally, they refunded my money after so long.

Sep 28, 2022

Updated by gauravtejwani123 No re[censored]ion provided till date

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Website: parkroyalholidays.com

Complaining on behalf of a fellow friend, who made the booking.
We booked through park royal holidays as they were offering good packages. They took advance of INR50, 000. We asked to book for a future date and were given excuses to pick another date for booking. We tried contacting them multiple times but got nothing but excuses. Later they stopped receiving our calls. Our money is stuck with them and we feel helpless. Many other people have also been their victims, after searching a little found similar complaints against them.
Please take strict action against them.
Thank you

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No one picking phone.taken membership almost 7 months ago.they are giving assurance only.nobody replying.even if providing booking.it is of cheapest quality

May 16, 2023

Complaint marked as Resolved

resolved my all demands fulfilled

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K

KJR_86

Feb 26, 2023

Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Website: www.parkroyalholidays.com

I have taken 3 years membership of Park Royal Holidays . In this offer they have to provide hotels in various locations in India and international . I am following from last 1 months for my booking . they are not answering of my mail and not pick the my call. They have taken 75000 money and cheated with me.

View replies

K

KJR_86

Feb 26, 2023

Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

K

KJR_86

Feb 26, 2023

Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

P

Parkroyalholidays21

Mar 6, 2023

Dear sir,

We request you to share you member id so that team can get in touch with you.
Feel free to call us on[protected] or drop mail to get in touch with us.

Thanks & Regards,
Park Royal Holidays.

Reply

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पार्क रॉयल होलीडेज मैनेजर,
बड़े दुख के साथ लिखना पड़ रहा है कि मुझे आपकी कंपनी में मेंबरशिप लिए हुए लगभग 5 माह हो चुके हैं लेकिन मेरे बार-बार रिक्वेस्ट डालने के बाद भी आपने कोई रूम अवेलेबल अभी तक नहीं करवाया है । हमने आपके यहां दो आईडी ली लेकिन किसी भी आईडी में आपने होटल रिसोर्ट बुक नहीं किया, इससे लगता है कि आप पूर्वाग्रह से ग्रस्त हैं एवं ऑनलाइन फ्रॉड की संभावना पूरी लग रही है आपका कोई भी मेंबर कस्टमर केयर पर या रिजर्वेशन टीम में सटीक जवाब नहीं दे पा रहा है । इससे हम क्या समझें हम आपसे लगभग 200 घंटे बाद कर चुके हैं लेकिन आपने कोई रूम अवेलेबल नहीं कराया सिर्फ एक बार आपने ₹500 का रूम अवेलेबल कराया जिसको हमने रिजेक्ट कर दिया था और यह बड़े दुख का विषय है कि आपके काउंसलर जब सदस्यता देते हैं तो बड़ी मीठी मीठी चुपड़ी चुपड़ी बातें करते हैं लेकिन मेंबरशिप लेने के बाद कोई सीधे मुंह बात नहीं करता है आपसे निवेदन है कि आप भविष्य में सदस्यों को इस प्रकार ना परेशान करें आप अपने बोर्ड ऑफ डायरेक्टर से भी कभी बात नहीं कराते हैं हमने 200 बार आपसे शिकायत की लेकिन आपने कोई जवाब नहीं दिया बड़े दुख का विषय है ₹100000 की फ्रॉड करके आपको क्या मिलेगा । इतनी गंदी कंपनी हमने कभी नहीं देखी ना ही कभी जीवन में सोचा, भविष्य में आप किसी के साथ ऐसी फ्रॉड बाजी ना करें जब आपके पास कोई रूम अवेलेबल है ही नहीं तो आप नई मेंबरशिप क्यों दे रहे हैं । यह बड़ा दुख का विषय है ऐसी फ्रॉड बाजी से बचाएं । दुनिया को आप अपनी शर्तों पर सदस्य को बनाते हैं जो अच्छा नहीं है आप के मेंबर आपके कस्टमर केयर पर मैंने 200 बार फोन किया किसी भी फोन का कोई रिप्लाई नहीं आया कोई मैसेज का रिप्लाई नहीं दिया गया है हमने 30 दिन पहले रूम बुक कराया आपने नहीं दिया हमने 45 दिन पहले रूम बुक कराया आपने नहीं दिया हमने 10 दिन पहले रूम बुक कराया आपने नहीं दिया । आप 3 साल में 18 नाइट कैसे देंगे यह हमें पता नहीं लग रहा है। आप ₹50000 हङप भी लेंगे तो उससे दुनिया नहीं चलेगी आपने पूरे देश पर ऐसी फ्रॉड बाजी का जाल बिछाया है आपकी चंगुल में 50 लोग फंस जाते हैं उनमें से मैं भी एक हूं आपके कस्टमर केयर पर कोई संतोषप्रद जवाब कभी नहीं दिया जाता है सिर्फ इतना कहा जाता है कि रिवर्ट कॉल आएगा जो शायद आज तक एक भी रिवर्ट कॉल मेरे फोन पर नहीं आया।

Sep 10, 2022

Updated by surendra138 पार्क रॉयल होलीडेज मैनेजर,
बड़े दुख के साथ लिखना पड़ रहा है कि मुझे आपकी कंपनी में मेंबरशिप लिए हुए लगभग 5 माह हो चुके हैं लेकिन मेरे बार-बार रिक्वेस्ट डालने के बाद भी आपने कोई रूम अवेलेबल अभी तक नहीं करवाया है । हमने आपके यहां दो आईडी ली लेकिन किसी भी आईडी में आपने होटल रिसोर्ट बुक नहीं किया, इससे लगता है कि आप पूर्वाग्रह से ग्रस्त हैं एवं ऑनलाइन फ्रॉड की संभावना पूरी लग रही है आपका कोई भी मेंबर कस्टमर केयर पर या रिजर्वेशन टीम में सटीक जवाब नहीं दे पा रहा है । इससे हम क्या समझें हम आपसे लगभग 200 घंटे बाद कर चुके हैं लेकिन आपने कोई रूम अवेलेबल नहीं कराया सिर्फ एक बार आपने ₹500 का रूम अवेलेबल कराया जिसको हमने रिजेक्ट कर दिया था और यह बड़े दुख का विषय है कि आपके काउंसलर जब सदस्यता देते हैं तो बड़ी मीठी मीठी चुपड़ी चुपड़ी बातें करते हैं लेकिन मेंबरशिप लेने के बाद कोई सीधे मुंह बात नहीं करता है आपसे निवेदन है कि आप भविष्य में सदस्यों को इस प्रकार ना परेशान करें आप अपने बोर्ड ऑफ डायरेक्टर से भी कभी बात नहीं कराते हैं हमने 200 बार आपसे शिकायत की लेकिन आपने कोई जवाब नहीं दिया बड़े दुख का विषय है ₹100000 की फ्रॉड करके आपको क्या मिलेगा । इतनी गंदी कंपनी हमने कभी नहीं देखी ना ही कभी जीवन में सोचा, भविष्य में आप किसी के साथ ऐसी फ्रॉड बाजी ना करें जब आपके पास कोई रूम अवेलेबल है ही नहीं तो आप नई मेंबरशिप क्यों दे रहे हैं । यह बड़ा दुख का विषय है ऐसी फ्रॉड बाजी से बचाएं । दुनिया को आप अपनी शर्तों पर सदस्य को बनाते हैं जो अच्छा नहीं है आप के मेंबर आपके कस्टमर केयर पर मैंने 200 बार फोन किया किसी भी फोन का कोई रिप्लाई नहीं आया कोई मैसेज का रिप्लाई नहीं दिया गया है हमने 30 दिन पहले रूम बुक कराया आपने नहीं दिया हमने 45 दिन पहले रूम बुक कराया आपने नहीं दिया हमने 10 दिन पहले रूम बुक कराया आपने नहीं दिया । आप 3 साल में 18 नाइट कैसे देंगे यह हमें पता नहीं लग रहा है। आप ₹50000 हङप भी लेंगे तो उससे दुनिया नहीं चलेगी आपने पूरे देश पर ऐसी फ्रॉड बाजी का जाल बिछाया है आपकी चंगुल में 50 लोग फंस जाते हैं उनमें से मैं भी एक हूं आपके कस्टमर केयर पर कोई संतोषप्रद जवाब कभी नहीं दिया जाता है सिर्फ इतना कहा जाता है कि रिवर्ट कॉल आएगा जो शायद आज तक एक भी रिवर्ट कॉल मेरे फोन पर नहीं आया।

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Address: [email protected]

I am yashdeep gupta
I have taken 3 years membership of Park Royal Holidays . In this offer they have to provide hotels in various locations in India . I raised booking request 3 times earlier they always suggest to changing a dates and even destination, when I agree for change in destination they regularly chages dates . And now on 3 August I raise 1 new request for 5 days stay in goa before 1 month
I got 1 email from park royal holiday they can provide only 2 days hotel stay. & they gave 1 option only but initially during time of purchase they said they will provide multiple option. They have taken money and cheated with me

+1 photos

Sep 10, 2022

Complaint marked as Resolved

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J

Jagmeet Khaira

from Abohar, Punjab

Aug 26, 2022

Yes, surely the company is a huge scam...they wont give you the bookings or listen to you once you buy their membership...The procedure to book rooms is so hazardous...The agent or salesman who convinced you to buy the membership will say sir mera kaam to membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on provided no. they say we are not from reservation department, we are from customer evcare, and if you ask them to let you talk to resrvation department, they say that there is only one number on which you have called...so you can't talk to reservation depatment...write an email only, , , , , this is how they keep on delaying yor booking, , , , then they will say rooms are not available on location we have asked...so on...so ...on..

never ever go for their membership/...worst company ever, , , , ,

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Jagmeet Khaira's reply, Sep 10, 2022

Thanks to Divyanshi ma'am from Park royal holidays who is listening patiently to our issues and requests and she has promised to resolve our issues at the earliest. Really hope everything is sorted out soon.

K

KJR_86

Feb 26, 2023

Have your problem solved? I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujrat

Website: www.parkroyalholidaysholidays.com

सर मेरे साथ fraud हुआ है मेरे से 49000 रूपये ले लिए और अब तो मेरी reservation कर रहे है और ना ही फ़ोन उठाते है।

हेल्लो दोस्तो, आज मैं आपको एक Fraud कम्पनी के बारे में बताना चाहूंगी जिसका...

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat 380015

Website: www.parkroyalholidays.com

I have taken 3 years membership of Park Royal Holidays. In this offer they have to provide hotels in various locations in India on 9 Months EMI Plan but my bank charged whole amount in a single transaction.

I am following from last 3 days after received credit card bill but they are not responding properly. even sales person have left his job who assist me at the time of booking. They have taken money and cheated with me.

Need refund of my membership at the earliest.

Gourav Kumar

Dec 6, 2022

Complaint marked as Resolved

This complaint has been resolved by Park Royal Holidays Pvt Ltd

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J

Jobanputra Urvish

Feb 15, 2023

J
Jobanputra Urvish
16 minutes ago
I have same issu, can you give ring on Nine, eight, seven, nine, 5 time four and zero.
Urvish Jobanputra here. Want to file case against him

Reply

K

KJR_86

Feb 26, 2023

Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

G

Gautamagar1

Jun 10, 2023

Have u filed FIR

Reply

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Address: B2-504 Westgate Business Bay, S.G. highway Ahmedabad, India

Website: parkroyalholidays.com

While taking membership they said we will provide J Merriott like property and after taking membership when i try to book my Holidays they Says unavailabilty for Desire Dates so i change my Date still they Telling me Same issue after that i told them Give me Avilable Dates i will plan mynHoliday on That, They Said wait in Hour we will Provide tou Dates, now this Conversation Done before 5-6 days now they are Not Receiving my Calls

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Address: Hyderabad

Website: Royalparkholidays.com

Worst Experience! Guys don't waste your money with them they will make big big promises but when you will proceed for bookin they will say you have to make booking atleast 20 days before your planned date and when you will give them 20 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
Also if you will say this was said by your selling boy Rahul then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.

So guys never go with them they are the worst service provider. I have wasted my 10k on them that was my mistake alse other positive comments are fake they are commented by thier staff and their people.
Customer ID : 11103 (Ashish Gupta)
Contact #[protected]

Sep 25, 2022

Complaint marked as Resolved

After a long follow up and with mental harassment they have provided me my booking amount hence I am marking this complain as resolved.

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J

Jobanputra Urvish

Feb 15, 2023

I have same issu, can you give ring on Nine, eight, seven, nine, 5 time four and zero.
Urvish Jobanputra here. Want to file case against him

Reply

Jointoashish's [Complaint's author] reply, Feb 15, 2023

Sinply file a complaint by creating a ID on this website, also ask your family members to provide negative feedbacks on Google, FB and Instagram by writing their Employees name who sold you this membership then they will contact you and ask for the reimbursement!

K

KJR_86

Feb 26, 2023

Hello, I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

Reply

G

Gautamagar1

Jun 10, 2023

Kya apne FIR kiya??

Reply

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Address: Ahmedabad

Website: parkroyalholidays.com

I have taken 3 years membership of Park Royal Holidays . In this offer they have to provide hotels in various locations in India . I am following from last 1.5 months for my booking . they are regularly changing dates and even destination, when I agree for change in destination they regularly chages dates . And at last they have refused for booking .they have taken money and cheated with me...

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Park Royal Holidays Complaints & Reviews

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Park Royal Holidays reviews & complaints page 8

Fraudulent Sales

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Fraudulent Sales and no after service

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No after sales service

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Fraudulent services by park royal holidays

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Not providing booking for holiday

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Not Providing Booking - Fake company

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Supply Very poor product

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Cheating with customer

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Fraud

Not responding after taking money

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Not Giving Bookings and Not Receving Calls

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Paid amount however not getting the booking

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Not Providing booking after taking money

Park Royal Holidays Complaints & Reviews

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Park Royal Holidays reviews & complaints page 8

Fraudulent Sales

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Fraudulent Sales and no after service

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No after sales service

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Fraudulent services by park royal holidays

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Not providing booking for holiday

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Not Providing Booking - Fake company

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Supply Very poor product

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Cheating with customer

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Fraud

Not responding after taking money

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Not Giving Bookings and Not Receving Calls

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Paid amount however not getting the booking

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Not Providing booking after taking money

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