Feb 21, 2024
Complaint marked as Resolved The regional sales manager, Mr. Saurav Shukla from Park Royal Holidays, stepped in and escalated my concern to their management. Yesterday, I got an email from Park Royal Management offering extra Holiday vouchers instead of return flight tickets, which I agreed to. Therefore, I am now closing my complaints. I am eager to enjoy the Holiday services promised by the company for the next 10 years based on my membership plan. I should be getting the additional Holiday package voucher within the next 1-2 days as per my discussion with Mr. Dhananjay from Park Royal Holidays.
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