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Park Royal Holidays Complaints & Reviews

2.8
Updated: Apr 9, 2026
Complaints 160
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88
Unresolved
72
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Park Royal Holidays reviews & complaints page 2

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D
Deepak kumar 1987
from Jammu, Jammu and Kashmir
Mar 19, 2024
Sep 18, 2025
This thread was updated on Sep 18, 2025
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Membership 13263 fake commitment booking low level hotel while staying in Delhi, call so much time but no one pick

This company is just entertain you before membership after buy membership they even bother to call you and pick your call.pls things many time before buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and their sales Manager Mr. Rahul tiwari and not pick up call and resolve your query. At the time of membership they promises so much things but...
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Rushiraj Jani
from Jamnagar, Gujarat
Feb 19, 2024
May 20, 2024
This thread was updated on May 20, 2024
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Not providing booking and provide updated welcome letter.

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

Members ship I'd -13359
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and their sales Manager Mr. Viraj and Executive Vandana not pick up call and resolve your query. Today i got information Mr. Viraj Already left the company.. This is how they treat their customer, i think they loot their customer...
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P
Putupiyu
from CUTTACK, Odisha
Feb 17, 2024
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Cheating & Fraudulent to it's customer

Address: Address: B2- 504 , Westgate Business bay,opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat 380015

Hii
This is Umasankar Das I have booked my package with this company. But still I didn’t get any response on this package. when they want to sell there package they were calling me regularly. But now I have booked my package. They are not responding well with me. And staff is very poor. They are not getting touch me with there senior. And they are only misguiding me. I have send a mail for my upcoming booking for Goa for 5 nights...
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R
Rpsingh015
from Jalandhar, Punjab
Feb 2, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Denied booking in tie up location

While taking the membership, the provided brochure had a lot of 5-star Hotels listed but while making the reservations, those locations were missing or the Hotels are non tied up now., ...

Is this any kind of joke on-going...here?

Please refund my amount, otherwise, I will take another path to recover the paid amount,...
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S
Jan 4, 2024
Feb 11, 2026
This thread was updated on Feb 11, 2026
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Non sense behaviour by matin ,

Address: Kaithal haryana

Matin called me now, he talked me with attitude, why u submitted complaint, my experience is so bad with this company, I recommend all, don't purchase membership from this company, my membership I'd - Kavinder 12499...
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S
Jan 4, 2024
Feb 11, 2026
This thread was updated on Feb 11, 2026
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Booking not provide

Address: Kaithal , haryana

They don't provide booking, I took membership, but they don't respond and don't provide booking, I submitted 3rd time complaint, they promised last time that we will provide u best booking but now they don't respond, mantin, dhananjay where are u both .pls refund my payment, I can't run with u and ur company, so pls close my membership and refund my payment...
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J
joshi ashishkumar
Jan 2, 2024
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Booking ragarding

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

This fraud company does not take any membership because then hotels give cheap soup.and we will find a hotel in our time.please be alert this company...
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K
Kiranz6583
Dec 28, 2023
Jan 4, 2024
This thread was updated on Jan 4, 2024
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Complete Fraudster Company : NEVER FALL IN TRAP for the Sweet false offers

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

Hi

Membership id : 12882

I am writing to file a formal complaint against Park Royal Holidays Pvt Ltd, a complete fraudster company, for their deceptive and fraudulent practices as a provider of India+Asia + Europe membership services. On August 14th, 2023, I entered into a contractual agreement with this company, investing INR 3, 00, 000 for a membership that promised access to 5-star properties in both India,...
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Jignesh081
from Pune, Maharashtra
Dec 23, 2023
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Fraud after taking 40000 not taking bookings.

Address: B2-504, Westgate Business Bay, Opp. Andaj Party Plot, S.G Highway, Ahmedabad, Gujarat - 380015
Website: www.parkroyalholidays.com

Hello,
My booking ID : 12249
E-mail: rathod.[protected]@gmail.com
I have booked my package with park royal on 25th dec 2022.

Package is will get 4-5* property I will get with breakfast and Dinner.

Till now I have requested many time but they never full fill my request.

If I request for 5 nights they provide 1 or 2 nights that is also with 3* or lover property also without dinner.br...
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Nirav Nakum
from Morbi, Gujarat
Dec 4, 2023
Apr 1, 2024
This thread was updated on Apr 1, 2024
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Not booking what we want

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15
Website: www.parkroyalholidays.com

Hi
My member id 11638
Nirav Nakum
I buy this park royal package in may 2022
I got 20 night but I not used any night till today
Now When I want to book goa for 6 night they say that only 2 night we can give
I three times mail ago but that time they said that you have book before 45 days
Always they try to cancel your trip u can't arrange at your convenient time...
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H
Harish Baid
Nov 29, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
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Still not resolve

It’s very big scam saal bhar sai hotel maang raha hu nai hai Gulmarg Sri nagar pahalgam mai only Srinagar hai Coorg wayand mai sirf Coorg hai customer care bolta hai reservation sai baat karo reservation bolta hai sales man sai baat karo Har baar new staff hota hai 6 night chayein to two star property lai lo sales team hamesha aapko achi achi hotel de dengi booking team kuch nai dengi customer care team bolti hai sales man sai lai lo ya...
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B
bantipt
from Sasaram, Bihar
Oct 3, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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Fraud of 47500

Address: Gujrat

Plz don't buy these packages. They make fool. They are not giving any proper response to the customers. While taking membership they make very big promises about holidays and bookings but after that when we go for bookings or we mail to the reservation desk they Don’t give any replies to your booking.
Name of sales women khushali, she promised many big things but she don't pick up the fn.
Plz plz don't buy these packages....
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S
surya bhatia
from Muktsar, Punjab
Oct 2, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
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Landu company

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: [email protected]

They are big cheaters vishal inka manager khushali sankhala ek number ki fraud ladki aur hardika in logon ne 50 hjar loot liye inke baaap ka kya jata hai paise toh mere loot liye chain se nahi baithne dunga tumh logon ko mera number [protected] dont buy membership from them they have recently done many frauds so kindly beware...
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surya bhatia
from Muktsar, Punjab
Sep 29, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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Chor company

Address: ADDRESS B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15
Website: [email protected]

Khushali sankhala vishal & hardika tumhe neend kaise atti hai raat ko haram ka paisa hajam karke...
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R
Ramkrishna padia
Sep 27, 2023
Sep 28, 2023
This thread was updated on Sep 28, 2023
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Cheated Rs 50000

Address: Ahmedabad

They have cheated me. Have taken 50000 and not giving us any booking. I need my hard earned money back....
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R
Rani Padia
from Jharsuguda, Odisha
Sep 27, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Asked me to click resolve but has not given voucher

Membership is : 12765
I filed a complaint and got a call from Mr Dhananjay, he assured that he will resolve the issue and ask me to take the complaint back . I took the complaint back and was about to get the voucher on 26th sept’23 .
But there is no reply from the team and now Mr Dhananjay is also not answering the call …
someone else picked the call and started misbehaving.
After making multiple calls, got...
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R
rkapila50
Sep 25, 2023
Oct 28, 2023
This thread was updated on Oct 28, 2023
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Fraud with me by Vishal and muskaan

It is to infoem you that vishal and muskaan promised me to give confirmation of my membership as well as hotel booking ie Ramada plaza mumbai on Saturday ie 23/9/23 itself. But after receiving 59000/- through upi Vishal simply started avoiding my calls and till now he hasn't picked up any of my call and not even replied to any of my messages. Muskaan is also making fool of me and played fraud with me.
I strongly suggest everyone, not...
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Rpsingh015
from Jalandhar, Punjab
Sep 25, 2023
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Worst Experience

Membership NUMBER 12868

I was given 3 star Hotel to stay in AMR, instead 4 or 5 star in the city.

Dirty room, VERY poor Service in the Hotel.

The worst part, the Park Royal Holidays did not pay the room charges to the Hotel & the Hotel was keep insulting/embarrassing me in front of the other Guests to reach out the Travel agent to settle the amount before check out.

I tried...
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RajeshBeura
from Noida, Uttar Pradesh
Sep 15, 2023
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Financial Fraud

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: parkroyalholidays.com

Wrong and false promises to provide desired hotel at desired location. After taking 62k, they will stop responding and will not give you anything....
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D
Devang maurya
from Ahmedabad, Gujarat
Sep 13, 2023
May 5, 2024
This thread was updated on May 5, 2024
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Compensation for Rs,60000 defamation and metal stress agony

Address: B-504 westagate s g highway ahmedabad
Website: www.parkroyalholidays.com

I have not received my claim money instead i have been sued by park royal holidays by representative name DIVYANSI DAMOR who is not ready to give me my claim amount.
You are requested to give my claim amount rs.60000 for compensation for defamation and metal stress agony....
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