Parle Complaints & Reviews

Parle G small packet has black colored Biscuit
Irresponsible care in packing such type of bisuits
At this critical situation which is not acceptable at all
Consumer safety to be taken care in food products

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Parle Customer Care

from Mumbai, Maharashtra

Jun 12, 2020

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[protected]@parle.biz

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Address: Mumbai

I recently purchased parle krackjack butter masala biscuit pack weight 120g x 2 packets, packed on 08/02/2020, batch no. Kp 8c, from the local medical shop in our area, when we opened the pack the smell and taste of the biscuit was so bad that no one can eat it.

We not expect this kind of quality during this pandemic situation from a brand like 'parle'.

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May 04, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Almost like our 10 last packets of 10 rupees hide and seek biscuit packets have the same plastic smell. We can't even have 1 biscuit and the biscuit smell is like a chemical tray. I still kept the balance biscuits completely for the proof and unopened packets too.

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Parle Customer Care

from Mumbai, Maharashtra

Jun 12, 2020

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[protected]@parle.biz

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Address: Pondicherry

I bought Biscuit on Wednesday 15.4.2020 unable to eat biscuit because kerosen smell is coming.not good condition to eat . PKD : 17.03.20

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Parle Customer Care

from Mumbai, Maharashtra

Jun 18, 2020

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[protected]@parle.biz

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Address: Borivali west Mumbai 92

I'm a retailer shopkeeper in borivali west. Due to covide19 we can't get any type of Parle products. Nd if we want any products then we have to go to distributors godown ND waiting in a long queue. Nd now days we can't go there godown also coz of lock down. Plzzz people demanding products but we have no choice...

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Address: Sri raghavendra super market , 521213, Ramanakkapeta, Krishna Dist, Musunuru Mandal.

I have purchased the 20 parle hiden and seek biscutes of same batch on april. 3 2020. I found the insects inside the biscut packet when i was about to eat. As parle was a well reputed company in customercare products. I did'nt expect such bad quality of product from parle. And i have attached the photo of the insect inside the biscut packet. Please provide the refund of respective product and also take the respective measures to maintain the quality of the product.

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May 04, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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I open a packet of freshly bought parle g biscuits and it was filled with ants.it was just recently store bought not opened.I also have a video I could send you .

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Parle Customer Care

from Mumbai, Maharashtra

Jun 12, 2020

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[protected]@parle.biz

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Address: Varanasi

Sir, i am sudhanshu from varanasi. I am wholesaler of biscuits and snacks.in this pandemic covid-19 condition people demanding your parle biscuits. I am regular customer of your stockist - anshika enterprises, varanasi. They give 2% discount on trade regulary. But in seious condition they denied for given discount and want to take more benefits in this condition. So how i sell to the retail counters. So request please take action against your stockist. Please do the needful. Please provide me parle biscuits in right price.
My contact no - [protected], [protected]

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May 04, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Address: No. 4084 1st main road mmda mathur chennai-60069 cell.no-8124886343, 600068

Parle/cs,

I purchased a parle 'hide & seek' biscuit pack (120g) from shop (Chennai) and it was tasting totally different.

I didn't expected this from a company that too like 'parle'..
The taste was very-very different from the original taste of the product and i was feeling like vomiting after eating that, and i have the sample of that product with me...

I want a immediate reply for my complaint, if your company will not provide us a healthy product then who else will???

Will never consider anyone eat it at-least in front of me..

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Mar 31, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

Apr 04, 2020

Updated by Karthickblue Blue I'm helpless thank you so much.

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Address: Niwara chs c-16/7 sec-46,seawoods navi mumbai, Mumbai City, Maharashtra, 400706

Everytime i do buy this full packet of parle g for my parents and my siblings but this time i opened the pack of biscuit i got to see some black kind of insect inside one of the pack i'm seriously very dissatisfied and disappointed from this like i usually buy this pack of parle g biscuit everytime and this time i got to see insects inside the pack i'm seriously worried to buy again this biscuit from next time! Unhappy customer.

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Mar 31, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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J

jÃ¦vÄ«yÄ HÃ¦di

from Mumbai, Maharashtra

Apr 7, 2020

Good to receive hair in between 2 biscuits
Nice production
Have to wear surgical cap ðŸ˜¡ðŸ˜¡

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Address: Hyderabad, Telangana, 500072

I purchased parle vanilla flavoured cake few weeks back, when i opened the pack found mildew or powdery on the cake, that was packed on 22/01/2020, i didn't expect this kind of products from a reputed company, i bought this product for my kids, can you imagine if i feed this to children with out seeing the product, so i need proper action against the company, i already emailed the pics to the company customer care service, but i didn't get any reply from them. Please help me

Parle customer support has been notified about the posted complaint.

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Mar 31, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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C

cewtiepie

from HÄora, West Bengal

Apr 6, 2020

Appy fizz 160 ml pack which I buyed which have mfg date of 23/02/2020 was disgusting. The lot number was BNKEV 20054

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Address: "Manoj kumar shrichand"Shop no.233 street no.1 sadar bazar, Jabalpur, Madhya Pradesh, 482001

I (Manoj khemani) of sadar bazar would like to inform you that from the past few months, none of your employees are coming to take the order of parle products. The employees are coming to each and every store in our lane but not to ours. So it is my humble request to look into this matter and do the needfull. Waiting for your companies early responce.

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Mar 31, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Address: M4/3 Tulsi Manas Mandir Colony Durgakund, Varanasi, Uttar Pradesh, 221005

I bought a packet of parle platina hide and seek which had 8/2/20 of packaging. When i opened it, i saw few layers of fungus on the chocolate chip of the biscuits, i checked the packaging but it was fresh, i bought another pack of biscuits from another shop and it showed same fungus on the chocolate chips. I'm so upset with the product and disappointed with parle, please check the problem with your product. It is one of the best product that i enjoy a lot.

+1 videos

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Mar 31, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Pandit Himanshu Dubey

Mar 27, 2020

Hair in my Parle G Biscuit...
When I open Parle G Biscuit Packet and take first biscuit, and I saw large hair in Biscuit brick .
This is not acceptable

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Am disheartened with the quality of hide and seek chocolate biscuits i buy now. Usually i get perfect chocolate brown biscuits but now all i get is white biscuits with no chocolate chips at all. I have attached a photo along with this to clarify that i am really concerned with the quality i receive. I mean how does the quality checking differ when its produced with fine supervision. The biscuits are white which triggers me to think that it's all flour i am eating. It's been for the 5th time and i am not liking it..
I really don't want to regret buying another pack of hide and seek biscuits which i pay 30 rs...

Parle customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Address: 625003

I bought 'platina milano choco & hazelnut centre filled cookies' from reliance fresh some days ago in madurai, tamil nadu. I was shocked to find only three packs inside the box even though six packs is mentioned on the outside box. The outside box looked to be not tampered and properly sealed when i opened it.
The batch details given on the box are as follows.
Pkd:17/1/20
Batch:nr 17 c 4

Parle customer support has been notified about the posted complaint.

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Mar 09, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Prabhu Jadhav

Mar 10, 2020

I bought track jack biscuit from superstore at silvassa D&NH. on 7th March 2020 . Found highly baked black brown biscuits. Not suitable to eat . I am waiting for your helping response towards this. As this is serious quality issue. Waiting for reply if I didn't get I will take up this issue on social media .

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Address: New Delhi, Delhi, 110096

This is to inform you on a very serious note that i purchased parle monaco biscuit pack couple of days back. Yesterday, when my kid was eating biscuit, we found some fungal or some other patch on 2 of the biscuits. (Refer images).

Is this the quality you maintain? What if the kid has eaten the same?

Do check and share your satisfactory clarification, solution, action on this matter.

Regards,
Rajiv gupta

Parle customer support has been notified about the posted complaint.

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Mar 04, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Pooja 94

Jul 9, 2021

Hie, I bought Parle Monaco biscuit a couple of days ago, today I opened a pack and found worms in the biscuit!!! I was gonna take a bite but fortunately saw that worm in that Monaco. It’s completely gross. Please check the quality standards before it reaches it to final customers like us ! I’m highly disappointed!

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Address: Vill post office Budhera, Gurgaon, Haryana, 122505

When i bite the biscuit of parle... I found something hard in chewing
Then i check it...
And i found a metal piece inside the biscuit...
That metal things will harm me if i chew that...
I want to complain for that..
That kind of irresponsibility is not acceptable by any customer...
Please make sure about the quality of the product...
Please take some actions for that

Parle customer support has been notified about the posted complaint.

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Mar 04, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Today i bought 5-6 toffee under your parle brand named melody..
When i was chewing it i found a piece of cloth inside it..
It causes my life to risk
I want you to take serious action about this as fast as possible otherwise i will file a complaint under consumer court after 2-3 days... I would like you to compensate us and make a serious action against it
...

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Mar 03, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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A

Aditya Thorat

Mar 3, 2020

Found insect in ParleG biscuit

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D

Dhiraj pawar

Mar 10, 2020

A shop near me was having a expired pack of biscuit and i doubt that shop has many more food products which might be expired.

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We purchased parle rusk from dmart (Boisar east branch) this month of mrp 57 and today while having it with my tea, i found a piece of thread in the toast. Am very disappointed to see that parle being a reputed brand is so careless with foodstuffs and don't check their products which lead to threads being found in biscuits.

"parle name symbolizes quality, nutrition and superior taste." parle has not been true to its name when such mishaps occur in foodstuffs.

Attached herewith are the images of the thread found in one of your biscuits and a video proof. Have sent an email to [protected]@parle. Biz.

Regards,

Parle customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Address: Dehradun, Uttarakhand, 248007

I bought a parle platina milano choco & hazelnut cookies packet from a shop situated nearby. As soon as i opened it i was terrified to see that 2 out of 6 packets seal was burnt. The part of the wrapper was like it was burnt durimg sealing.

The infusion of the burnt packing material molecules along with cookie might poison the cookie ; and consumption of the same will lead to severe health issues.

Please look in the matter on urgent notice.

Parle customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Parle Customer Care's response Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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S

suresh76003

Mar 3, 2020

25.02.2020, Today I had Purchased Hide and Seek coffee flavoured biscuit, in this accidentally I had noticed the date of packed, but in this pack purposely date has been erased.. I had enquired about to get the details in parle website but no response.. I want to know the date of packed..
My biscuit Batch Code is - KP 26A B

Parle Complaints & Reviews

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Parle reviews & complaints page 15

biscuit color black

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bad taste and odor of krackjack butter masala biscuit

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hide and seek plastic smell

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complaint reg parle g

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distributor not supplying parle products

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insects found inside the biscuits

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ants in the packet

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complaining for take high price

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parle hide & seek product is bad taste something wrong.

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biscuit

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found bad mildew in one of the product

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unavailability of parle biscuits in our store.

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m complaining about the product hide and seek

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hide and seek quality

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less quantity inside box

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regarding very poor quality parle monaco biscuit

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got a metal piece in my parle biscuit

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found a piece of cloth in melody toffee

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complaint against parle rusk

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parle platina milano choco & hazelnut cookies packet found burnt when opened

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