Parle Complaints & Reviews

Not satisfied with melody chocolate quality. I am the person who addicted to melodythe most. I feel like that it relieves my tension, stress. But now a days, i'm dissatisfied with melody chocolate. Last week i bought 100 rupees melody packet in chennai, tamilnadu for my birthday. But when i started to eat chocolates, i'm so dissatisfied. Because most of the chocolates does not have cocoa flavour, there is only caramel. I can buy another brand chocolates, but for the past 6 years i'm the customer to this chocolate brand. I did not expect this. If i know this before, i didn't buy this chocolate. Till now 15 chocolates having only caramel. There is a group of customers only for melody. Don't miss them by doing like this. Thankyou. Increase quality in melody for hold on you customers.

I'm complainimng about your salesman me. Hanumant more (Ankleshwar) dist (Bharuch). Mere pass b div ki agency hai. But ye aapka parle ka salesman hume shanti se kaam nahi karne details. Dhamkata hai dadagiri karta hai tumari agency band kar dunga and all that senior se complient karne baad bhi koi action nahi liya jata hair. I request you hanumant more pe strick action liya jaye.

Found a plastic thread like structure (Probably of the big white flour bag) in parle g biscuits. My brother had to choke on it as he already consumed half of the biscuit. It’s disturbing as such a reputed brand also neglects the quality of their products and compromising on their consumer trust!
If not given proper and immediate response/ attention, i can make it go viral as these basic parle g biscuits are usually consumed by kids!!!

I have opened super market at Vallbhipur, district Bhavnagar(gujrat). I have tried several time to the distributer lady, but she ignore my orders. It seems that She is not interested to grow her buiseness. She does it only for time pass.   Replace all

Hi,
I had brought a few packs of hide and seek biscuits. But the packages don't contain the complete contents. There must be some error in your packaging process. I hope i resolve it soon.
I have attached a few photos of the product with this email for your reference.
Image 1: faulty product
Image 2: product batch number
I hope it helps.

Regards,
Soumya das

Sir rs 5 wala parle g hmane khreeda 4 packet hamne jb open kiya nd taste kiya isme ajeeb si kerosene oil type ka taste aa rha hi kya ye aapki company ka real product hi ya fake yhi jaanna hi hme aur aap log bhut type ke parle bnate ho to yhi dhyaan rakhte ho ki costumer k saath aisa ho rha hi mujhe full jankari chahiye kaise bhi samjhe dimak kharab kiya hi

Dear sir I purchased buiscit from my neighbouring shop here in Gujarat Ankleshwar . Bad taste and odour were observed in a packet of parle Monaco jira biscuits.retailer refused to take it back and give the refund. Product was under expiry date. Packing date is 01/19. Valid for 6 months.So please register my complaint as it is harmful to eat such product.The batch number of product is " SP 20C P. Such type of fault decrease the reputation of such big company. So sir please do the needful and reply us soon.

Dear Sir/Madam we are regular consumer of your product, but this was the third time we purchase a Parle G Gold Biscuits PKD : 15/3/2019 BATCH : JG 15 BP. The quality of biscuits was very low quality & test less, also not bake properly. this was a third time we get the bad experience of Parle Product. Still we are consuming all parle product from last 45 years I think so. please do the needful.
Your True Consumer...!

Its really really shamefull that a branded company is unable to maintain its standard of quality, ParleG is a big name in our country peoples purchase products by its name, my daughter bought 6 kisme Toffy with her friends at our place near Shyam park metro station and when they opened the packaging its clearly showing earthworm coming out from the this toffy, and not only in one every toffy was full of worms shame on you guys, i will forward this vdo n pictures everywhere on facebook n twitter too, you r playing with our health

Hello,

My name is rashmi kumbharkar from pune, sinhagad road. I have found some non edible substance in hide and seek biscuit, i don't know what exactly it is, but it is looking like aluminum foil or something like chocolate wrapper. Photos are attached with message please check. I found it in 3-4 packets of same hide and seek biscuit.

Rashmi kumbharkar

Hi,

I am a retail outlate owner in rajkot gujarat.. My shop address is shop no 25, shastrinagar ajmera nanamava main road.. I am not getting delievery of parle g 5 rs biscuits from the suplier since last one month.. So please help me to solve the problem. I keeo on asking some of tbe sales persons but they alson dont reply positively... So now i am raising my problems in front of you.

Here is my mobile number [protected].

Hope to get quick and positive response..

The hide & seek biscuits have a smell of plastic in them, and taste bland.
We expect that the tray in which the biscuits are laid is releasing fumes. Probably the summer heat is warming the plastic tray way beyond the manufacturer's set limits.
Please see to it that the company is duly informed about this problem, because it may cause bad word to mouth about parle platina products' quality leading to loss of faith amongst its stakeholders, including ourselves!

My name is jyotish menon from gandhidham - kutch gujarat. Me and my family are regular user of parle products as we trust for its quality. We bought a big packet of parle mango bite candy from a near shop as we use to keep toffees to give it to children whoever visit our home. One morning while we uncovered a toffee cover we were surprised to see a fly inside it. It was really shocking moment for us as we never ever imagined in our dreams too that such a big company is not maintaining the quality. We were about to post it through social media but then decided to 1st complaint to the company directly against its quality. We mailed them on 27th april 2019 with photographs. They had given us one reply which also states "the unfortunate experience you had with one of our product is an exception rather than the rule." i must say for such a big company it should be the rule as their simple negligence may harm customers health. If the same was consumed by any of the child without notice, the child would have been hospitalised for food poison or any other serious health issues then who would be responsible??? Further to their mail they had also mentioned one of their executive will visit us to collect away the defective product as sample and will analyse into the matter. As per our thinking we may not handover the sample to them as the company will get a good opportunity to hide their mistake from the world. We need to file a complaint against them as for us this is a very big mistake made by such a reputed company. My home address is sdh 34, ward 4b/c. Sadhu vaswani nagar - adipur. Kutch - gujarat. If any of your supervisor like to visit us and inspect about the matter and do the needful.

I had purchased parle 20-20 butter cookies, when i was eating it suddenly i felt something stuck between my teeth when i took it out i was shocked it was a stapler pin inside biscuit. If that pin stucked in my throat or stomach then who was responsible for that. It shows that quality control on your product is nasty. U r doing falter with the health of people.
Therefore vide this letter i advised u to enhance the quality of product otherwise you have to pay for this. Parle phone no.[protected], e-mail: [protected]@parle. Biz

I bought some melody toffees from a shop and found a small worm inside the toffee that i was about to eat.
This is so disgusting and i did not expected this thing from such a reputed brand.
Company should maintain proper hygiene i request the company to take a proper action against it as soon as possible.
Otherwise i will file a case against the company.

Dear team,
I had purchased a box of mazelo toffee. But in that few toffee is in very poor packing. It has product in seal and back side seal is completely open form. I never expected such poor product from parle company.
Also the product which is packed in is of very poor shape. It has irregular shape. Request to please correct these. As these were offered to the guest who came to my house. And it was very embarrassing at that moment to see such product.

Today my son opened a tetra pak of frooti which we had purcashed from a local dealer (Jalaram foods) also known as k k bakery. When he placed the straw inside the pack and started to drink, intially it was fine and after couple of sips he found that the liquid coming was black in colour. When he informed my wife and we opened the pack she was surprised to see that colour of the drink was black in colour and maybe leach or soemthing elese present. Immediately she made my son vomit and took him for medical aid. At this point of time he is fine but dont know if he would have drunk a little more what the consequences would have been. This is shear lack of irresponsibilty of parle. I seriuously doubt the qc of the products manufactured by parle.

I demand for a immediate action on the same else i am going to complain about the same in the consumer court.

Hoping for a immediate response

Yusuf vohra
Killa pardi
Dist valsad
Mobile: [protected]

All the biscuits in the packets are always crushed and no attention is paid on complaint e - mails.
Such a brand and such a customer satisfaction index.
No escalation matrix is available. Whatever complaint email address is provided on wrappers are totally fake as there is no response even in months.
Customer is supposed to accept whatever # is provided

I have purchased 1 packet of Parle 20-20 cashew cookies biscuits but during consuming time test found bitter details are below.
Test is also like bitter or abnormal and in this packet all biscuits pieces looks like very old product

Batch code : AM 13 CP
Pkd Date : 13/02/2019
Pack size : 150gm +50gm=200gm

I have also mailed but till time not response.

Regards,
Vipul patel

I found a metal piece inside your 20-20 biscuit.
I was about to have it just when i saw the metal inside the biscuit.
This is not the quality check standard expected from a company like parle. Millions of people consume your products everyday. Consumer must feel safe while having your products.
I am attaching the picture of the biscuit for your reference.