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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
Complaints 638
Resolved
322
Unresolved
316
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Parle reviews & complaints page 18

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R
Ram Gonnuru
from Bengaluru, Karnataka
Dec 21, 2018
Resolved
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Address: 500081

Dear,
I'm sandeep an advocate cum hr manager for xact data discovery india pvt ltd. Hyderabad. As we have christmas event today. We bought some chocolates along with parle kismi assorted toffees. After event i ate kismi rajbhog. I found a small stone in my toffee & i hurt my jaw badly. Wanted to take action on this. Filing a suit in consumer court.
+2 photos
Feb 4, 2019
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Parle Customer Care's response
Kindly contact on the below consumer care details

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Dec 21, 2018
Updated by Ram Gonnuru
I have emailed yesterday itself. But no response from them. Let them be. I know how to go
Dec 28, 2018
Updated by Ram Gonnuru
Team,

I did not received any communication after this. I hope you do not bother about your negligence and someone's health.

Anyways I cannot store the used toffee so long. I think I should proceed this to FSSAI.
Verified Support
Dec 31, 2018
Parle Customer Care's response
Dear Mr Sandeep,

As we have received your email at our personal email id we will revert you back on the same.

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
I bought a product from the market and it was bitter in teast and the shop owner refuses to take it back.
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    M
    Manoj murkute
    from Pune, Maharashtra
    Dec 18, 2018
    Resolved
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    Address: 443001

    Hi I am manoj from buldhana in maharashtra state, i purches PARLE 20-20(CASHEW COOKIES) biscuits in a market. This product details
    BATCH:JP 258 B. PKD :6/18
    Opened parle 20-20 biscuitspouch and found a insect eaten biscuits.fall into the hole.
    This is a serious issue regarding public health and if any damage happens we, the public can move the court in legal terms
    +1 photos
    Jan 30, 2019
    Complaint marked as Resolved 
    Parle customer support has been notified about the posted complaint.
    Verified Support
    Dec 19, 2018
    Parle Customer Care's response
    Kindly contact on below consumer care details

    CONSUMER CARE CELL
    Parle Products Pvt. Ltd.
    North Level Crossing, Vile Parle East,
    Mumbai - 400 057
    Phone No. :[protected], Email : [protected]@parle.biz
    Today i brought 3 packets of parle-g biscuits each of 10rs.i found quality of 1 biscuit which is over cooked. Shared the picture for same. Long ago i have receive the same packet in that 1 row of biscuits was almost in dark brown color.

    I purchased parle 20-20 (cashew cookies) biscuits open pouch inside is insects eaten biscuits. - Comment #3319622 - Image #0
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      K
      Keerti Prakash
      from Noida, Uttar Pradesh
      Dec 14, 2018
      Resolved
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      Resolved

      white spots on choco chips in hide and seek biscuits

      Address: New Delhi, Delhi, 110009

      I am a regular consumer of parle products and i was quite satisfied with the quality. I purchased a packet of parle hide and seek at a local store in gtb nagar hudson lane, dda market this evening (14.12.18). I found small white spots on the chocolate chips in the biscuits. I am not sure if it's any food additive. I browsed and came across a similar complaint where the consumer suspected it of being fungus. I am not sure if this is edible...
      +1 photos
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      Ã
      Ãñúbhåv Ägrâwàl Agrawal
      from Bareilly, Uttar Pradesh
      Dec 9, 2018
      Resolved
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      Resolved

      Dear sir
      M hathras district town mursan ka parle ka distributer hu mra code h 1009792 or mri firm h shri kela mai general store k name se. Mera maal aata h aligarh depot se
      Sir m ye khna chahta hu ki apki confectionary ki koi bhi damage ni h or na hi koi return h fir bhi depot wale kafi purana confy hmare pas bhjte h ab hmare pas kal kismi 5 kg jar aaya h september mahine ka or orange bite 1 kg october mhine ka to market m koi bhi coustumer ise kse le skta h kayi bar hmne depot m is chij ki complaint bhi ki h but koi sunwayi ni hoti h or hame mal bechne m badi pareshniyo ka samna krna padta h
      To pls sir mri is sikayat par amal kiya jaye or depot wle itna purna maal na bhje
      Jan 17, 2019
      Complaint marked as Resolved 
      Parle customer support has been notified about the posted complaint.
      Verified Support
      Dec 10, 2018
      Parle Customer Care's response
      Kindly contact with the sales team..

      [protected], [protected]@parle.biz
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        J
        Jyothi U J
        from Bengaluru, Karnataka
        Nov 25, 2018
        Resolved
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        Resolved

        Address: 560091
        Website: [email protected]

        I have recently purchased 2 packets of parle 20-20 nice (Sugar sprinkled coconut biscuits) at more mega store yeshwanthpur bangalore. I opened and somewhat found slimy i. E., mold growth but i thought it may be coconut powder and consumed one packet in two days by sharing with my brother. On those two days we both had stomach upset and even leads to constipation for my brother and myself. My brother told he had consumed outside food, it might be the reason for constipation, so i left simply. But today again he opened another packet and consumed one piece with in half an hour his stomach got upset again got constipated. I have kept the left packet samples and even attached batch number images for your reference so please consider my complaint and do needful actions and compensation for the health upset.
        +2 photos
        Dec 27, 2018
        Complaint marked as Resolved 
        Parle customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2018
        Parle Customer Care's response
        Kindly contact on our below consumer care cell details,

        CONSUMER CARE CELL
        Parle Products Pvt. Ltd.
        North Level Crossing, Vile Parle East,
        Mumbai - 400 057
        Phone No. :[protected], Email : [protected]@parle.biz
        I like to eat Monaco biscuits and I buy regularly. But today I have bought a 10 rupees packet and ate. I realised that the taste of the biscuits changed. It is too salty than usual which I don't like.
        There is no confectionery in cover (empty) .
        In a product named MOZELO BANANA.

        im complaining for parle - g 20-20 nice - Comment #3308076 - Image #0
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          A
          adijadhav8777 9713998777
          from Pune, Maharashtra
          Nov 23, 2018
          Resolved
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          Address: 411019

          I bought a parle hide and seek and found a worm on the first biscuits as soon as i opened it though the packed had a long expiry date and also few button biscuits had fungus on it i will make it go viral on social media because they are compromising with the quality of the product which can be fatal for a child please take all the possible action against them and i have a video proof to support my allegations
          +1 photos
          +2 videos
          Dec 29, 2018
          Complaint marked as Resolved 
          Parle customer support has been notified about the posted complaint.
          Verified Support
          Nov 26, 2018
          Parle Customer Care's response
          Kindly contact on our below consumer care cell details,

          CONSUMER CARE CELL
          Parle Products Pvt. Ltd.
          North Level Crossing, Vile Parle East,
          Mumbai - 400 057
          Phone No. :[protected], Email : [protected]@parle.biz
          Dear Sir,

          I have a trouble in https://parle.biz/ website
          Many time its not working. Display Some error massage Like:
          Website security Error, Page Cannot Be display ect.

          Please Give me a solution

          Thank you

          Best Regard
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            P
            priyeshsumanth
            from Delhi, Delhi
            Nov 20, 2018
            Resolved
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            Address: Khammam, Andhra Pradesh, 507001

            I have been seeing worms inside the 2 parle g mega packs that i bought them in fresh stock at more supermarket.

            Worms inside the eatables come under food contamination and could violate the rules and regulations of fss india act, 2006.

            This is a serious issue regarding public health and if any damage happens we, the public can move the court in legal terms
            Dec 25, 2018
            Complaint marked as Resolved 
            Parle customer support has been notified about the posted complaint.
            Verified Support
            Nov 20, 2018
            Parle Customer Care's response
            Kindly contact on our below consumer care cell details,

            CONSUMER CARE CELL
            Parle Products Pvt. Ltd.
            North Level Crossing, Vile Parle East,
            Mumbai - 400 057
            Phone No. :[protected], Email : [protected]@parle.biz
            The biscuit taste and the amount of choco chips ain't consistent, some packets have really tasty hide and seek biscuit some do not, they are kinda blunt tasting, some packets really have good amount of choco chips with awsome tasting biscuit crunch
            Today on 7-12-18- i had purchased RS.5/- 20-20 cashew biscuit and while eating it found small stone in the biscuit.

            This should not happen. Look in to the matter.

            Regards,
            Sharad kamble
            [protected]
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              A
              Abdul Raheem Doddamani
              from Bengaluru, Karnataka
              Nov 2, 2018
              Resolved
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              Resolved

              Address: 583123

              A veryyyyy hard substance found in biscuit which is looking exactly like cashew but it is not, luckily i was eating that and just missed breaking my teeth.
              What if my child would have eaten, very bad on parle brand name.
              I bought it for my children's but now i am afraid to buy this even i stopped eating after that incident today.
              Would like to being your attention towards this at the top most priority.
              Parle is a brand any such thing will make us and many more loose trust and go against you.

              Thank you.
              +2 photos
              Dec 6, 2018
              Complaint marked as Resolved 
              Parle customer support has been notified about the posted complaint.
              Verified Support
              Nov 05, 2018
              Parle Customer Care's response
              Kindly contact on our below consumer care cell details,

              CONSUMER CARE CELL
              Parle Products Pvt. Ltd.
              North Level Crossing, Vile Parle East,
              Mumbai - 400 057
              Phone No. :[protected], Email : [protected]@parle.biz
              Hi,

              I have used parle milk rusk today morning and in one of the rusk, some red color object has been found and it is sticky to milk rusk. I will share the photos and also will launch consumer complaints in forum. I will also share the same with my family friends and other to take care while using such products.

              quality.... - Comment #3283604 - Image #0
              quality.... - Comment #3283604 - Image #1
              quality.... - Comment #3283604 - Image #2
              quality.... - Comment #3283604 - Image #3
              quality.... - Comment #3283604 - Image #4
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                Z
                Zeeshan Ahmad Siddiqui
                from Gurgaon, Haryana
                Oct 19, 2018
                Resolved
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                Resolved

                The inside packet of parle krack jack was open. There were two packets in such conditions out of four that i bought. The product was of rs. 30 which had offer of 50g extra. I bought it from the multi-product store next to meer's restaurant market in zakir nagar street 16 new delhi. But, it looks as its not the fault of shop as the seal was open from inside.
                +1 photos
                Nov 27, 2018
                Complaint marked as Resolved 
                Parle customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2018
                Parle Customer Care's response
                Kindly contact on the below Consumer Care details

                Thank you...
                CONSUMER CARE CELL
                Parle Products Pvt. Ltd.
                North Level Crossing, Vile Parle East,
                Mumbai - 400 057
                Phone No. :[protected], Email : [protected]@parle.biz
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                  C
                  Chetnani Rakhee
                  from Mumbai, Maharashtra
                  Oct 5, 2018
                  Resolved
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                  Resolved

                  I regularly buy parle jam in biscuits. And i was thinking that i should write about it. I wants to tell you that, jam in biscuits are toooooooooo sweet in taste as compared to britania jim jam biscuits. The cream contents in jam in toooo sweet in taste.

                  Kindly produce the jam in little less sweeter in taste.
                  The cream should be taste to strawberry flavor.
                  Nov 14, 2018
                  Complaint marked as Resolved 
                  Parle customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2018
                  Parle Customer Care's response
                  Kindly contact on the below consumer cell details

                  CONSUMER CARE CELL
                  Parle Products Pvt. Ltd.
                  North Level Crossing, Vile Parle East,
                  Mumbai - 400 057
                  Phone No. :[protected], Email : [protected]@parle.biz
                  Now A days it is observed that in packet of 15 biscuit 1/2 is short.
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                    K
                    kallu jain
                    from Jabalpur, Madhya Pradesh
                    Sep 30, 2018
                    Resolved
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                    Resolved

                    Address: Janjgir-Champa, Chhattisgarh, 495552

                    I reside in akaltara, district janjgir-champa, chattissgarh.
                    Price of parle g rs 5 is rs 625 in bilaspur and akaltara dealer is charging rs 625 plus luggage (Transporting of rs 7 from bilaspur to akaltara). Which i suppose is against the company policy and biased toward customer.
                    Purchasing a parle product from any dealer across the state must charge the same amount instead of asking extra amount (Rs 7)
                    Akaltara dealer wants to earn more profit of rs 7 in the name of luggage and monopoly in the field.
                    Nov 3, 2018
                    Complaint marked as Resolved 
                    Parle customer support has been notified about the posted complaint.
                    Sep 30, 2018
                    Updated by kallu jain
                    I am living in akaltara, district janjgir-champa (C. G.) pin code - 495552

                    Rs 5 parle g is being sold at rs 625 in bilaspur which is 48 kms from akaltara.
                    And the same is sold at rs 628 in baloda which is 18 kms from akaltara.

                    But the dealer here in akaltara is saying that he will charge rate of bilaspur (Rs 625) plus transporting (Luggage from akt to bsp i. E. Rs. 7) = rs 632

                    He is following the same method of pricing in every product of parle, which is not correct.
                    Dealer wants to earn profit and luggage due to monopoly and no action from company head.

                    I request to take urgent action against him and do the needful.
                    Verified Support
                    Oct 02, 2018
                    Parle Customer Care's response
                    speak with sales team
                    I found a hair in my hide and seek biscuit i tried to call customer care but it was switched off

                    price rate difference among two dealers - Comment #3236965 - Image #0
                    I found a insect in kisme chacolate. If you do not give suitable answer for your mistake i will go to consumer courte.
                    Sir, I use to purchase krackjack carton containing biscuits for my 1 month usage, this stock is being overbaked and colour is also dark, taste is also not good... Sir plz take care of that thing

                    price rate difference among two dealers - Comment #3264472 - Image #0
                    price rate difference among two dealers - Comment #3264472 - Image #1
                    price rate difference among two dealers - Comment #3264472 - Image #2
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                      S
                      Suresh c Pal
                      from Silvassa, Dadra and Nagar Haveli
                      Sep 29, 2018
                      Resolved
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                      Resolved

                      Address: 396230

                      Hi, I am suresh From Silvassa dadra nagar haveli, I purchase Parle hide & seek biscuits open pouch and found insects in packets.

                      Purchase date : 27.09.2018 in global market of silvassa dadra nagar haveli.396230

                      Manufacturing date 11/06/2018 batch KP1IC

                      Dear,
                      Please look in to the matter and ban the product of in india,
                      this is critical issue for human health.

                      Thanks,

                      Suresh Pal

                      Mobile No. [protected]
                      +3 photos
                      Nov 1, 2018
                      Complaint marked as Resolved 
                      Parle customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2018
                      Parle Customer Care's response
                      Kindly contact Consumer Care Cell on the below details

                      CONSUMER CARE CELL
                      Parle Products Pvt. Ltd.
                      North Level Crossing, Vile Parle East,
                      Mumbai - 400 057
                      Phone No. :[protected], Email : [protected]@parle.biz
                      Oct 03, 2018
                      Updated by Suresh c Pal
                      Dear,
                      I have already send the mail on 30 sep.2018 in mention email id,
                      but can't getting any update from parle side .
                      Dear Parle G
                      Yr. Parle G 8BISCUITS PACK price 2rs. is very good product but in this Pack are not 8biscuits properly. I m using this Pack last 6-8 month but some alternate pack im not found 8 Biscuits/I found 7 Biscuits only. So please look into the matter and resolve this matter

                      I purchase parle ( hide & seek )biscuits and open pouch insight is insects - Comment #3229431 - Image #0
                      Pls ensure that the biscuits are packed properly. Due to improper packaging they tend to become soft and tasteless.
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                        S
                        Shivam Nayar
                        from Delhi, Delhi
                        Sep 26, 2018
                        Resolved
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                        Address: Panchkula, Haryana, 134112

                        I bought multiple packets of parle, on each biscuit you can see white fungus on every choco chip particle.

                        They are clearly fooling people. I am from chandigarh and i bought packets from here itself.

                        That's the only reason they also give paytm cashbacks on their products.

                        Customer is pathetic as they want it to be like that so that no one can easily reach them
                        Nov 6, 2018
                        Complaint marked as Resolved 
                        Parle customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 01, 2018
                        Parle Customer Care's response
                        Respected Customer,

                        Your patronage of our products is greatly appreciated.

                        Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction.

                        These white dots are nothing but Fat Bloom.

                        Fat bloom is fat or cocoa butter that is separating from the chocolate and depositing itself on the outside of it giving white appearance and can happen when the chocolate has been stored at a relatively cool temperature and is then moved too quickly into much warmer surroundings.

                        This white appearance is not fungus or any microbial growth. It is safe for human consumption.

                        In short, causes of fat bloom are quick temperature changes and overly-warm storage. It is just fat molecules migrating on top surface.

                        Hope we have satisfied your query.
                        Foul smell in hide And seek biscuit pack. Pkd: 26/7/18. batch 13 26 B B.
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                          C
                          cbrr
                          from Mumbai, Maharashtra
                          Sep 22, 2018
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 421501

                          Dear sir,
                          This is chetan d nagda (Rahul mega mart) super market in ambernath district thane (Mumbai). I opened new department stores in my hometown, on 1 jan17. But the service of distributors is not proper and not issuing online bill
                          Your company sales officer is not giving the answer properly. Distributor tells in online bill more scheme is operated & deducted from my account thats why we will not give online bill
                          So many customers back step from my store without parle product. So please change distributor point. He replied very careless and volgerity answers.
                          Oct 25, 2018
                          Complaint marked as Resolved 
                          Parle customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2018
                          Parle Customer Care's response
                          speak with sales team by dialing the customer care cell No. as mentioned on the packet between 9 am to 6 pm..[protected]..
                          Hiii sir m vsrsha from new delhi i want parle fab jam in bt there are no anywhere this बिस्किट
                          Please helo me
                          I really want that
                          Mob.[protected]
                          Reply me fast🙏🏻
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                            H
                            Haresh Lad
                            from Mumbai, Maharashtra
                            Sep 21, 2018
                            Resolved
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                            Resolved

                            Address: Surat, Gujarat, 395007

                            Your product name parle rusk premium biscuits premium rusk had all burnt biscuit s inside.
                            It's was a real disappointment of this product.
                            Now it's hard to trust the product.
                            We didn't expect such carelessness in ur inspection o[censored]r product.
                            This shows that your company does not inspect before despatching it in the market.
                            I hope for your satisfactory response to my complaint.
                            Rsvp
                            +1 photos
                            Oct 27, 2018
                            Complaint marked as Resolved 
                            Parle customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 24, 2018
                            Parle Customer Care's response
                            Kindly contact our Consumer Care cell on below details

                            Parle Products Pvt. Ltd.
                            North Level Crossing, Vile Parle East,
                            Mumbai - 400 057
                            Phone No. :[protected], Email : [protected]@parle.biz
                            I Akshay H, while eating parle bourbon biscuit got flat stone, I don't know actually what it is. This is what you provide your trusted customer??? Can't you check your products properly? I am not sure whether it is stone or not, but it is very hard. I took a bite suddenly I got somewhat pain in my mouth, when I spit the thing I found that stone

                            burn food product - Comment #3225631 - Image #0
                            burn food product - Comment #3225631 - Image #1
                            burn food product - Comment #3225631 - Image #2
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                              K
                              Kishor Rawtani
                              from Bhopal, Madhya Pradesh
                              Sep 21, 2018
                              Resolved
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                              Resolved

                              Address: Raipur, Chhattisgarh, 492006
                              Website: [email protected]

                              Sir/madam i m kishor rawtani from raipur chhattisgarh, we eat parle biscuit from more than 30 years. I have a complain regarding biscuit that the biscuit is not properly backed, biscuit is half white n half brown in color and biscuit after opening a packed packet is found wet. Its surprising that a biscuit is wet in a packed packet. I m dissatisfied with the quality now days is coming. Thank u
                              Oct 27, 2018
                              Complaint marked as Resolved 
                              Parle customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2018
                              Parle Customer Care's response
                              kindly contact our customer care..[protected] or [protected]@parle.biz
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                                K
                                kusuk
                                from Lucknow, Uttar Pradesh
                                Sep 20, 2018
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh, 226018

                                Sir i have purchased four biscuit pack of krackjack from the local vendor in aminabad, lucknow, up.
                                When i went home i gave them to my children and one krackjack pack, i brought it at my shopwhen i opened it i found an insect on it and
                                Few of the biscuits were eaten up from the corner. Moist biscuit dust came out of it which diverted my mind.
                                My question is, how the insect reached in the sealed pack
                                And what are the measures taken while packing. What would have happened if it had caused some harm to me or somebody else.
                                I immediately told children not to have it further. I have purchased it on 15 or 16/9/2018. I have the clips in my mobile phone.
                                Oct 21, 2018
                                Complaint marked as Resolved 
                                Parle customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 20, 2018
                                Parle Customer Care's response
                                Hi,
                                Kindly contact our below consumer contat details
                                CONSUMER CARE CELL
                                Parle Products Pvt. Ltd.
                                North Level Crossing, Vile Parle East,
                                Mumbai - 400 057
                                Phone No. :[protected], Email : [protected]@parle.biz
                                Fake office in coimbatore and cheating the job seekers and creating bad will to the company they are cheating and getting money from job seekers through quikr, olx, and many more website by using the name of parleg hence please take immediate action thank you regards one of the affected person. Sivashankaran - [protected]
                                I got hairs in 20-20 cookies... it's disgusting seriously... please take action on this immediately...!!!
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                                  swapnilramdhave
                                  from Pune, Maharashtra
                                  Sep 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 412207

                                  Dear sir,

                                  We daily consume parle-g biscuits but pl find the attached lot no which has been produced are of worst quality.

                                  Its not at all crispy & also does not melt in tea/milk.

                                  We have thrown out all the 24 packets due to worst quality lot which we have received.

                                  Kindly note this and act on the same to fulfil the customers need by providing best quality product.

                                  This is fore your information & necessary action please.

                                  Attached are the lot wise photographs for your ready reference.
                                  +1 photos
                                  Oct 13, 2018
                                  Complaint marked as Resolved 
                                  Parle customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2018
                                  Parle Customer Care's response
                                  Hi,
                                  Kindly contact our below consumer contat details
                                  CONSUMER CARE CELL
                                  Parle Products Pvt. Ltd.
                                  North Level Crossing, Vile Parle East,
                                  Mumbai - 400 057
                                  Phone No. :[protected], Email : [protected]@parle.biz
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                                    BenJo
                                    from Changanacheri, Kerala
                                    Aug 22, 2018
                                    Resolved
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                                    Address: Ernakulam, Kerala, 682305
                                    Website: www.parleproducts.com

                                    I recently bought hide & seek biscuit from a retail store nearby. There are kids in my home who regularly consume this product, so do i from my childhood. I opened the pack and consumed 2-3 biscuits along with my niece. Luckily she noticed and returned me one of the biscuit saying there was something in it. I was shocked to see a piece of plastic inside the biscuit which would have got consumed by the child if she had not noticed it. It was transparent and only a small piece was visible from outside, a big piece inside the biscuit. It’s extremely harmful for human health and we never expect such a huge mistake from the company’s part. I hope that the company authorities will take responsibility and take necessary actions against this. I have no idea if the rest of the biscuits are also like this. Clarification for this will be this appreciable and please resolve this immediately.
                                    +3 photos
                                    Oct 24, 2018
                                    Complaint marked as Resolved 
                                    Parle customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 24, 2018
                                    Parle Customer Care's response
                                    KINDLY CONTACT ON THE BELOW DETAILS
                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. :[protected], Email : [protected]@parle.biz
                                    Aug 24, 2018
                                    Updated by BenJo
                                    How do you expect me to contact this given detail? The phone number is not visible (protected).
                                    Verified Support
                                    Sep 20, 2018
                                    Parle Customer Care's response
                                    Kindly contact on below details

                                    Phone No. :[protected], Email : [protected]@parle.biz
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                                      Arvind4321
                                      from Ludhiana, Punjab
                                      Aug 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Punjab, 160009

                                      I had purchased 6 packets of Mexitos Nacho Chips last month which stated and had a voucher inside each for Rs. 100 off on Bookmyshow.com with a validity date of 31st Oct. 2018
                                      When I tried to redeem them on Bookmyshow after following all the steps for registration and creating a profile (why such details are required by you for a petty marketing offer)) the site refused to honour them. When I e-mailed them the issue, they asked me for the scan of the voucher which I did, as I have sent you too of one of them, but they refuse to acknowledge it as a genuine voucher.
                                      It is not a question of a few hundred rupees, but I would like to know whether this was a genuine or fake offer from you. I can imagine that Bookmyshow may dishonour because of their usual malpractices, but I cannot imagine that a company of your repute will give fake offers.
                                      I may have to take this to a legal cell for Consumer's dissatisfaction and compensation if I do not receive a satisfactory reply along with suitable redressal immediately.
                                      +2 photos
                                      Aug 22, 2019
                                      Complaint marked as Resolved 
                                      Parle customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 18, 2019
                                      Parle Customer Care's response
                                      We will take of this in future..
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