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Parle Complaints & Reviews

www.parleproducts.com

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Updated: Mar 26, 2025

Complaints 638

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322

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316

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Parle reviews & complaints page 24

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Address: Mumbai City, Maharashtra

Parle — fraud company tactics
I recently purchased a parle hide and seek pack worth rupees 30. There was an offer of rupees 15 paytm cash on that hide and seek packet. I brought the packet and entered the code inside it via my paytm app. It showed invalid code after i entered the code. I tried five times but still it was showing invalid code only. After many attempts the result was same. Parle company is playing fraud tactics to attract customers. I want my fifteen rupees back which they owe me. Please do take my complaint seriously. I want my money back!!!..

Nov 9, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Parle Customer Care's response Kindly contact our customer care for more assistance.

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A

aniket 1998

from Mumbai, Maharashtra

Oct 11, 2017

I have taken 2 new hide n seek of free paytm cash. But the promo code are not working . Give me 30 rs of free paytm cash or i will complaint to consumer court of your product for making people fool and giving this ad on packet of biscuit of free paytm cash.

can't redeem hide & seek promo code available inside of pack - Comment #2880544 - Image #0

H

Huchu Huchu

from Eluru, Andhra Pradesh

Oct 11, 2017

In Hide and Seek choco rolls the promo code some letters are missing so help me

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Address: Vadodara, Gujarat, 390023

Parle happy happy cake have bad smells & bad test, it is expire before expiry date, im purchase good s paid prise with tax, ccompany could not care & cant give good response about their problem, my children in eat this cake, when in future lever of my children are damage by parle cake who resposable for? Owner of the company can donate their lever to my children? Who reaponseable fir this things?

Nov 9, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Parle Customer Care's response Dear Joten,

Kindly contact our Customer Care Cell with your contact details for us to reach you, understand the complaint and resolve the same.

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I bought parle bakesmith biscuits with valid paytm cash back offer printed over it. But when i opened the pack there was no promo code printed anywhere in the pack. Following which, i reached out the paytm customer care in twitter on sep'24 - however, paytm refused to provide any response. Following that, i reached out to parle customer care over email - they replied with an invalid promotional code on sep'26. When i reached back to them, parle refused to take any further responsibility. This is a clear case of defrauding customers with collusion beween parle and paytm. I am planning on taking legal actions against both of them. Let me know if anyone wants to join in.

Nov 18, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Parle Customer Care's response Dear Mr. Ghosai,

Kindly follow the link provided at No. 7 on the packet under the caption of 'How to add money?' it says, '7. For any assistance/Queries reach out to www. paytmmall.com/care. Write a mail to paytm by following the link, they will revert to you on such queries.

Also contact our customer Care Cell for any assistance/help as per the details given on product packet.

Oct 10, 2017

Updated by a_ghosal Dear Parle Customer Care,

I don't think you have read my complaint very carefully. "'7. For any assistance/Queries reach out to www. paytmmall.com/care. Write a mail to paytm by following the link, they will revert to you on such queries." - I have been writing to their customer care, both over email and twitter handle regularly since Sep'26th - however, they show no intention of responding.

On your second point, "'7. For any assistance/Queries reach out to www. paytmmall.com/care. Write a mail to paytm by following the link, they will revert to you on such queries." - I wrote an email to your customer care - you replied with a voucher code which was invalid and then directed me to paytm.

Since i bought Parle's product, the liability and consumer satisfaction should lie with Parle and not with Paytm.

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I didn't get my hide & sike and snikkers cashback which you had give a scheme of 15 ruppes and 20 ruppes scheme i used it for only once and still it's not working they says that plz put it correct or it is used before, when i took the product it is packed and i didn't give it to any one but still that code it not working, till now i only get 1 coupon right other 4, 5 code was not working. What can it get wrong plz check it out... If you want that code to check i can give you, waiting for your response so plz help me out

Nov 5, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Parle Customer Care's response Kindly contact our customer care cell for more assistance..

Snickers is not our product.

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G

Ganpat Vishwakarma

from Mumbai, Maharashtra

Oct 9, 2017

I m purchare a biscuit but when i entering the promo code its show not valid viucher code

facing problem in getting hide & seek and snickers cashback - Comment #2877344 - Image #0

A

Ayush0370

from Kolkata, West Bengal

Oct 9, 2017

I entered the hide and seek pack code in paytm mall site as written on the pack then it logged in to my account but I did not receive the cashback. please resolve it soon.

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I had bought a parle hide and seek pack which should give me a cashback of rs 15 on paytm. But i didn't find any promo code in the pack. I am from cuttack, odisha. I looked at the terms and conditions and confirmed that the offer was valid. I did scan the qr code in paytm mall app. But when it asked for promo code, i searched everywhere inside and outside the pack, but couldn't found one. Intentionally or unintentionally you have done a business which is regarded as fraud. Look into this matter.

Nov 4, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

Parle Customer Care's response Kindly contact our customer care for more assistance before reacting anything like this.

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Address: 781315

Dear parle,

I am rustam from barpeta road, assam. I have just bought 10 packs of parle bakesmith marrie biscuite with the valid paytm cash back offer printed over it. But when i have opened the packs there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.

Nov 17, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Parle Customer Care's response Kindly contact our customer care cell for assistance before reacting anything like this.

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D

dinesh daila

from Bengaluru, Karnataka

Oct 3, 2017

I got prmo code but when i apply to paytm that saying tis code was used ones but i did not used that code what i should now

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I am john. This is for the second time i'm buying the parle bakesmith 30₹ pack having free paytm money of 18₹. This time also i was cheated as both the time the show the promo code as invalid one. When i didn't get for the first time i don't care now again when i bought another one and tried also same response. They are doing big sort of cheating to prompt their product.

+1 photos

Nov 3, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Parle Customer Care's response Kindly contact our customer care cell for assistance before reacting anything like this.

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J

Jenil Jain

from Mumbai, Maharashtra

Oct 3, 2017

My paytm id is [protected] and I didn't got unique code in hide and seek packet I had taken 2 packet n I had the picture of tht plz resolve the issue

bakesmith - Comment #2869941 - Image #0

N

Nitai Mukhopadhyay

from Kolkata, West Bengal

Oct 3, 2017

I have 4 packets of the product. But when I scanned it shows error. The Bar code is[protected]. I am supposed to get Rs 18 as Paytm cash. I have 4 such packets.
My mobile is [protected].
emai [protected]@gmail.com

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Respected officials of parle, i am rahul rangnani from ajmer, rajasthan. I have just bought parle bakesmith the english marie biscuits with the valid paytm cash back offer printed over it. But when i have opened the pack there was no promo code printed anywhere in the pack.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs.

Nov 5, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Parle Customer Care's response Kindly contact our customer care cell for assistance before reacting anything like this.

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Address: Mumbai City, Maharashtra, 400059

Hi,
I have purchased one of your backsmith Marie product which have 18 rs paytm cashback offer and got a code for paytm in the pack but that code is not getting redeem & code is not clear also.e verytime I try to redeem it take back me to login page after getting login also . Please let me the that unique code is of how many digit as the first letter is not visible.
Awaiting for your reply.
Abdulkader
Matol, andheri east.
Mumbai [protected].

Oct 29, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Parle Customer Care's response For more assistance, kindly contact our customer desk as per the information mentioned on product packet.

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V

vishalbaba

from Aligarh, Uttar Pradesh

Sep 29, 2017

Main kam se kam 10000/=rupye ki toffi 2 montes main leta hu lekin chhatari ke distributed ke jyada nakhre hai islye mujhe aap ki compny ka maar bechna hai islye meri byabstha ki jaye

A

archana saykar

from Pune, Maharashtra

Oct 3, 2017

I bought parle hide n seek worth rs.30. i logged in to the respective website and entered the promo code.After that it asked me to enter my registered mobile number and password. I filled all those details.But still i did not got cashback.

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Address: Hyderabad, Andhra Pradesh

Today i purchased parle bakesmith biscuit. I find 18rs paytm code inside the packet and tried to reddem the same. But sadly it shows that invalid code. Why is it like that. I trusted parle brand but it cheated me. I need a valid promocode. My code number is 3f3kjw4yqwwz. I need a valid promocode so that i can redeem my rs18 paytm cash. Hoping for possitive reply.

Oct 28, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Parle Customer Care's response Kindly contact our customer care cell for more assistance as the information mentioned on the product packet.

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R

Roopanshi Raj

from Lucknow, Uttar Pradesh

Sep 29, 2017

So fraud people, they are asking your ATM no, CVV No and then asking OTP that has been received on the mobile no. Please take some action against these fake people as they are drowning the name of the company and making people fool by asking OTP .

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Address: 411037

Website: [email protected]

Surve 662 / 1+2 uma flat no 201, bibvewadi
Pune-411037.

Mob : [protected]

25, sep-2017

Parle manufacture team
Vehicle oil mark
Parle consumer cell care team
Mumbai 400057
Dear parleji

On 02/09/2017 bought parle biscuit :monaco batch no. Sp 1c p i /net wt 200 gm/rs - 25/pcked 01092017 made this purchase at d'mart, satara road on dated 17/09/2017

Unfortunately, your product has un hygenic because we have found on one picec of biscuit patch mark of vehical oil on it (It must be a shut down conveyor or maintenance activity done on same conveyor line).

To resolve the problem, enclosed are copies

1. Wrapper of package and 2. Piece of biscuit which having a oil mark

I look forward to your reply and a resolution of the matter

Please contact me at the above address or by phone

Pl find attachment

Sincerely,

Shinde mohan krishna
[protected]

+1 photos

Oct 28, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Parle Customer Care's response Kindly contact our customer care for more assistance as the details mentioned on the product packet

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P

Pradip Kar

from Hyderabad, Telangana

Sep 26, 2017

I'm purchase biscuit packet, parle bake smith, marie. Rs 18 cash back print, but scan not done, so cash unable to add. Please resolve and inform.

parle monaco/200gm pack one piece biscuit have vehicle oil mark on it - Comment #2863754 - Image #0

P

pespro

from Bengaluru, Karnataka

Sep 27, 2017

Dear Shinde Mohan Krishna, Your complaint requires inspection by regulatory authorities to verify and take action against the manufacturer / distributor as the case may be. Please file complaint with your area District Designated Officer (Food Safety) for resolving the issue. Dept / Manufacturer will respond only if you directly contact them rather than posting in public forums.

N

Naveen366

from Guhagar, Maharashtra

Sep 29, 2017

I also didn't find any coupon code inside hide and seek biscuits which mention about free 15 cashback.Its really very bad strategy to make themselves in higher sales and never expected from such companies.It is unsatisfactory.

H

Hasiba Mahsana Abubakkar

from Bengaluru, Karnataka

Sep 29, 2017

I bought Hide and seek biscuit worth Rs 30 and said there is a cash back of Rs 15 in Paytm. But when trying to do as per the instructions I noticed there is no promo code inside the packet. This a true case of cheating the customers by false advertisement. I hope Parle come with a solution to this.

I

iam.dhairya

from Vellore, Tamil Nadu

Oct 2, 2017

The code in the packet is faded and not visible, causing inconvenience getting 12/- cashback.

parle monaco/200gm pack one piece biscuit have vehicle oil mark on it - Comment #2869383 - Image #0

parle monaco/200gm pack one piece biscuit have vehicle oil mark on it - Comment #2869383 - Image #1

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Address: New Delhi, Delhi, 110014

Website: Paytm

I have bought a blacksmith biscuit which offers rs 18 as a paytm cash. First of all it is very difficult to find a code in this wrapper. When you find it & after using all your vision capacity you put the code to redeem in paytm sight it says invalid code. Totally fake company. I will never buy a product which will offer pytm cash. Totally distaster.

Oct 28, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Parle Customer Care's response Kindly contact our customer care cell for more assistance..

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M

manju wadhwa

from Delhi, Delhi

Sep 26, 2017

one should not cheat people by giving fake offers.

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Address: Ghaziabad, Uttar Pradesh, 201009

Similar to the complaint earlier. I bought parle hide and seek packet as it stated 15 paytm cash back. But neither got any coupon inside or printed inside. The scan app from paytm mall does not work either. Please stop this false marketing strategy to increase sales otherwise the trust the company had built in so many years with customers will go and no one would ever buy parle products.

Everyone please be aware of the marketing strategies that these companies follow.

Thanks

Oct 26, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Parle Customer Care's response Kindly contact our Customer Care Cell contacts as mentioned on the packet for further assistance.

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অ

অমিত চক্রবর্তী

from Kolkata, West Bengal

Sep 26, 2017

Parke bakesmith offer code using problem.batch:KL 24 C B. Please this problem solve.

false marketing by parle. please do not buy parle products - Comment #2863730 - Image #0

false marketing by parle. please do not buy parle products - Comment #2863730 - Image #1

A

Aziz Mukhi

from Vapi, Gujarat

Sep 28, 2017

I was enjoying my biscuits (parle magix) and suddenly i saw a big hair inside the packet of the product. It was disgusting to see that the biscuits is not made with hygiene care. I will not recommend parle biscuits except parle g.

false marketing by parle. please do not buy parle products - Comment #2866244 - Image #0

C

Chakrapani Kar

from Egra, West Bengal

Sep 28, 2017

I did purchase a parle bakesmith Marie and get a coupon code of 18 rs but I tried that to add such coupon code to my paytm account but message comes that that is a invalid code.so kindly consider my complain all about this.

Chakrapani Kar
[protected]
[protected]

false marketing by parle. please do not buy parle products - Comment #2866286 - Image #0

false marketing by parle. please do not buy parle products - Comment #2866286 - Image #1

S

Sourjit

from Dharmapuri, Tamil Nadu

Sep 29, 2017

I brought 7 packets of hide and seek biscuit from Reliance fresh, sanikpuri secundrabad and I should recive rupees 105 but I only received 15 rupees . Not expected from company like Parle.we are regular customer of Parle and prefer only Parle biscuits. Pls give cashback as fast you can.

Regards
Sourjit Behera

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Hello,

I have purchased hide ans seek packets from d mart store in banglore.
I tried to redeem paytm cash to my paytm wallet but its not working.
I tried it with several packs. This is a chit with the customer.
Parle is such a big brand & such a fraud just to increase sell of it's product?
Such a shame.
Resolve the issue if at all something is left within you.

Oct 27, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Parle Customer Care's response Kindly contact our Customer Care Cell contacts as mentioned on the packet for further assistance.

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M

milap matrimonial

from Mohali, Punjab

Sep 28, 2017

same as me...i had purchased guess 5 packets of hide and seek in chandigarh...same problem i am getting...guess this scheme is itself a fraud..

S

Siddhesh Ghag

from Mumbai, Maharashtra

Nov 4, 2017

Hello,

I had purchased Parle Hide and Seek packet which had 15 rupees payback offer but when I tried to redeem it, it is saying you can only use the code for once when I am entering it for the first and unable to redeem it now.this is not right behaviour.

D

daice paul

from Chennai, Tamil Nadu

Nov 10, 2017

Fraud, I would like to do a YouTube video on this scam and publish to all my 100000 followers and will ask them to share the same on all media. The code inside is all rubber and nothing is visible to use. I have taken the photos of these packets to publish

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Address: 400057

Website: www.parleproducts.com

Notice to parle company!

For misleading and misguiding consumers!
It is "unfair trade practice"

I have lodged two (02) the complaints for:-
(1) "defective adulterated & inferior" export quality parle - g biscuits

(2) "defective" parle monaco biscuits for "foreign" material is embedded
In the biscuit.

Parle company says "resolved" on consumer complaint web site.

Parle company is "liar"

Both the complaints are not resolved till the date (21 september, 2017)

Parle company misguiding as well as misleading consumers.

I may take legal action!!

Nov 5, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Parle Customer Care's response Kindly contact our Customer Care Cell contacts as mentioned on the packet for further assistance.

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I recently purchased a parle hide and seek pack worth rupees 30. There was an offer of rupees 15 paytm cash on that hide and seek packet. I brought the packet and entered the code inside it via my paytm app. It showed invalid code after i entered the code. I tried five times but still it was showing invalid code only. After many attempts the result was same. Parle company is playing fraud tactics to attract customers. I want my fifteen rupees back which they owe me. Please do take my complaint seriously. I want my money back!!!

Oct 25, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Parle Customer Care's response Kindly contact to our customer care cell contacts for more assistance..

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R

ravisrivastava

from Delhi, Delhi

Sep 21, 2017

I can guess there are 3 scenario :

1) Probably you are putting code in invalid page or section.
Google "paytm mall hide and seek", click on first result
Enter the code there.

2) Maybe you are putting code wrongly.

3) The code must be expired.

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Address: 400078

To
Parle products pvt. Ltd
Mumbai

With reference to the above subject, i have purchased a parle g biscuits-800 grams - rs.60/- packet on 29.08.2017 at 01.30pm this afternoon from one shop in bhandup west - mumbai 400078. I had 2 packets of biscuits with my parents, we got vomiting, then i suspectly just check the biscuit pocket. I was shocked..? The manufacturing date of this parle g biscuits - biscuit packet...

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Address: 560068

Website: www.parleproducts.com

I bought a parle platina hide seek packet worth 30 rupees which said that i would get 15 rupees as paytm cash. However after opening the packet i could not find any promo code printed inside the packet. Never expected fraud promotional and marketing tactics from such an established company.

If they didn't intend to give the cash back why they are advertising it.. Strong action should be taken against such fraud done by companies to increase their sales..

+2 photos

Oct 22, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Parle Customer Care's response Code is very much visible in the picture you have sent..

for more assistance kindly contact to our customer care cell as the details given on the packet.

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P

Prabu Gokul

from Chennimalai, Tamil Nadu

Oct 25, 2017

Give my paytm 15 rs

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Address: Lucknow, Uttar Pradesh, 226003

Yesterday i purchased 2 packets of parle hide n seek biscuits of rs 30 each. It was printed on the packet get rs 15 paytm cash, but when i opened the packet i couldn't find any promo code printed inside the packet. This is highly disappointing and not at all acceptable from such a renowned company like parle. It is way of befooling the customers. Please refund my cashback in my paytm account.

Paytm email id:- [protected]@gmail.com
Mobile no:- [protected]

Oct 22, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Parle Customer Care's response Kindly contact to our customer care cell as the information given on the packet.

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G

gangwarbrijesh

from Gurgaon, Haryana

Sep 18, 2017

I bought parle hide and seek Chico rolls.In promotional offer of 12 rs cashback on purchasing of hide and seek code given inside found partially erased.it is a clear case of cheating.Company is superheater.

T

Trushali Chauhan

from Surat, Gujarat

Sep 19, 2017

Yesterday I bought two packets of hide & seek of ₹30. I was suppose to get ₹15 cash back on each packets but there was no promo code printed inside the packet.
This was so disappointing it was not expected by such a renowed company Parle.

S

sangu12

from Hyderabad, Telangana

Sep 20, 2017

Hi have purchased th Hide&seek biscuit seeing the offer on it but i was cheated for that item as it doesnot contain any promo code inside it and also the QR is not getting scanned at all in the app.

no promo code inside parle hide n seek rs 30 pack - Comment #2856822 - Image #0

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Now a days the parle hide and seek choco roll are offering 12 rs paytm cash. I have bought 6 packs and i am facing problem with the paytm code which is inside the pack. Every packet has 2or 3 letters missing from the code due to oilyness of the biscuit and in every packet i bought so i want to redeem my coupon code but the code r missing so do correct it and take a strict action on this problem coze frankly speaking i bought those for paytm cash and i have not suceeded yet

Oct 22, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Parle Customer Care's response Kindly contact to our customer care cell as the information given on the packet.

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G

gangwarbrijesh

from Gurgaon, Haryana

Sep 18, 2017

I bought parle hide and seek Chico rolls.In promotional offer of 12 rs cashback on purchasing of hide and seek code given inside found partially erased.it is a clear case of cheating.Company is superheater.

regarding paytm code - Comment #2853693 - Image #0

S

sksaparia

from Dimapur, Assam

Sep 18, 2017

Sir i have bought four packet of parle hide & seek with free rs.12 paytm offer but when i opened the packet the paytm code is there but not visible in all four packet so kindly give me cash back for all my four packet!

K

Kailash Kailash

from Chirala, Andhra Pradesh

Sep 18, 2017

I buyed 2 hide & seek for 15 paytm cash but the code is not properly how i scanned that code

A

architgupta319

from Bhopal, Madhya Pradesh

Sep 22, 2017

I bought a packet of bakesmith which was under the offer that claimed rs. 18 paytm cashback.I was disappointed to find that the code was not properly printed, it was incomplete. The batch no. is:NP 18C P. PLEASE SEE INTO THE PROBLEM AS SOON AS POSSIBLE.

M

Manesh Bahirat

from Pune, Maharashtra

Sep 22, 2017

Ple call me [protected] and reaolve complete hssuidjrjrjhrbdbbrhdjjdjjejejejsjxhgxggdhshshhshshshhshshdhjdbn

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