Parle Complaints & Reviews

Address: 02459

To the authorities concerned, we bought a family pack of parle-g from an indian grocery store in norwood, massachusetts, called apna bazaar. We have done this several times in the past, from a variety of indian stores in the neighbourhood. This time however, we came across a dead housefly in one of the biscuit packs. Needless to say, that incident ended it for us and any future purchases of your products, for ourselves, and for our non-indian friends as well! I urge you to play closer attention to your packaging and quality control processes. I hope, as a concerned consumer, you consider this a serious matter and take action on it.

Sincerely,

Tara pai.

Oct 17, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Sep 05, 2017

Updated by T. P. I wished to clarify that the location where we purchased our biscuits from are not whom we are holding accountable for this, and have provided that information merely to track your shipments, and production logs, as considered necessary for investigations of this sort.
Thank you.

Sincerely,
T.Pai.

Verified Support

Sep 15, 2017

Parle Customer Care's response Kindly contact our customer care cell as information given on the packet.

Verified Support

Sep 15, 2017

Parle Customer Care's response Also give your contact details for us to contact you..

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

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Address: Idukki, Kerala, 685553

Free team this complaint is to notify you that your promotional pack of hide and seek which would reward Payton cash has been called I am not able to redeem my amount into my account please support me and please give my money in my paytm wallet please team give me the money in my wallet and I would buy more parle products because I currently but more ITC products

Oct 15, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Parle Customer Care's response Kindly contact to our comsumer care cell as per the information provided on the product packet.

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Falguni KP Mishra

from Bengaluru, Karnataka

Sep 12, 2017

Really unfortunate to mention that the Paytm Cashback mentioned in Parle hide n seek and bakesmith Marie is not working.
The code mentioned in the pack is showing invalid. Really bad.
For this offer I got many packet of biscuit but now I'm feeling cheated by Parle.
I got many packets but till now it's not working

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Parle Customer Care's response, Sep 14, 2017

Verified Support

Kindly contact to our comsumer care cell as per the information provided on the product packet.

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Address: 411038

Website: Parle

Respected officials of parle, i am also having same complaint like nalini maral from pune, maharashtra. I have just bought parle bakesmith the english marie biscuits 4 packs bundle with the valid paytm cash back offer printed over it. I bought it from big bazar kothrud in their 15 august sale. I have opened two packs so far but there was no promo code printed anywhere in both packs.in such a condition, this is a case of complete fraud as the customer have bought the product but it had failed to fulfill customers needs. Thanks

Sharmila panse
[protected].

Oct 8, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Subham_x

from Chennai, Tamil Nadu

Sep 4, 2017

I bought 2 packets of Parle hide and seek biscuit packet, where Rs 15 as Paytm cash was given as an offer by the company, but no promo code or any other information was found inside the packet, didn't expect such a failure from a company like Parle .
#disappointed customer

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Parle Customer Care's response, Sep 15, 2017

Verified Support

Kindly contact our customer care cell as information given on the packet.

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Address: 335001

Website: paytmmall.com

I bought parle bakesmith product from big bazaar (Invoice: [protected]) which has label of rs.18 paytm cashback but inside the pack there is no coupan code available. Parle is trusted brand name and cheating customers is not expected from a renowned brand like parle. Please resolve the issue earliest as possible.
Ps: picture of pack from inside and bill is attached.
Thanks

Oct 8, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Aug 30, 2017

Hare Krishna Thakur's response please take action immediatley

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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H

Hare Krishna Thakur

from Delhi, Delhi

Sep 4, 2017

I have bought 1 HIDE & SEEK Biscuits, when i eat it's smell in biscuits of thinner what use in paints

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Parle Customer Care's response, Sep 15, 2017

Verified Support

Kindly contact our customer care cell as information given on the packet.

A

Ashu Chugh

from Lucknow, Uttar Pradesh

Sep 4, 2017

When a open a biscuit packet there is lot of aunts in packet

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Parle Customer Care's response, Sep 15, 2017

Verified Support

Kindly contact our customer care cell as information given on the packet.

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I purchased hide n seek in which 15rs paytm cashback offer was there on wrapper but inside no code is written, how will i redeem my cashback. There isnp code inside and on the top it is writtenclearly 15 cashback. I purchased it from reliance. So kindly help me with this problem. Parle is trusted one but this time my trust is being broken. Kindly help me for this

Oct 19, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Before reacting kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Address: Thane, Maharashtra, 421301

Website: www.parleproducts.com

Dear sir,
A house fly is found in Parle G gold biscuit which was purchased from D Mart Kalyan. A very disappointing incident. I had never believe that it can happen with Parle such a reputed brand. I will never buy Parle biscuit hereafter. A strict action is required in the matter as the product is consumed by the children at large. Companies are losing standard in a bid to earn big money by giving contracts to cheaper firms.

Oct 5, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly share your contact details and /or contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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S

sachin d s

Sep 4, 2017

Parle biscuits 5 rs MRP .. 70 GM WEIGHT ... Sir I am business men my shop "sachin kirana store " .. sir yours product parle biscuits is net weight 60 GM and biscuits only 12 piece ... I'm complet consumer court ... My name is sachin [protected]

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Parle Customer Care's response, Sep 15, 2017

Verified Support

Kindly contact our customer care cell as information given on the packet.

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Address: Vadodara, Gujarat, 390025

My paytm number is [protected]. I purchase hide and seek biscuits on dated 31.08.17 for rs. 30/- i will scan code and enter digit code of 15 digit on dated 01.09.17. My otp successful but not received balance. I also not received any transaction id

My code is mallkccxuxwptqu

I would like to inform that kindly contact in parle for refun my amount

Oct 19, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Contact Paytm as mentioned on the point No. 6 on the product packet.

Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Address: Jaipur, Rajasthan

I have purchased 4 pkts. Of parle bakesmith marie but the paytm code of rs. 18/- for each packet given inside the packets are not correct. I have tried so many times to redeem the paytm coupen but it does not work.

I am using parle bakesmith marie biscuits from the last so many years but if parle like company do these things then it is very sad. Kindly take immediate action in this regard and provide me correct code so that i can redeem the paytm code...

Oct 5, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Address: 10013022002245

Website: [email protected]

Parle biscuits 5 rs mrp.. 70 gm weight... Sir i am business men my shop "sachin kirana store".. Sir yours product parle biscuits is net weight 60 gm and biscuits only 12 piece... I'm complet consumer court... My name is sachin [protected]. Plz sir call mi you're company consumer care number not receive & wrong number plz plz plz plz plz plz sir call mi call mi

Oct 9, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly share your contact details.

Contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Address: Sundargarh, Odisha, 769003

There is no promo code inside the parle platina hide and seek chocolate chip cookies, batch KP 20 B, pkd on 2/8/17 . Moreover the paytm mall qr code given in the outside of packet is just not being recognized buy its own paytm mall app. Really disappointed buy this cheap promotional business tactics buy such a huge company, sorry to say but this kind of mistake bring bad name to the company.

Oct 19, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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I bought your bake smith biscuit pack which have 18 rupees paytm cash back for which redemption i need coupon code which is not printed any where in your biscuit pack. I have opened 3 pack out of which 2 are bake smith and one is hide and seek but in any pack coupon code is not printed. Now plz explain me how can i get my cash back. I want to know how much time you will take to resolve my issue. If i will not get any resolution i 'll never trust your company again it's not fair you are fooling the customer.

Oct 7, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Kindly contact to our customer care cell for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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A

Ahabsjskwk

from Vasai-Virar, Maharashtra

Sep 1, 2017

I bought a pack of parle hide and seek of rs 30 which had 15rs cashback ad.but the pack does not contain any promo code.disappointed!

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Address: 121004

Website: [email protected]

Dear parle,
This is kajal aggarwal from ballabgarh haryana. I have bought some packets of mari. First time i have receive 18 rs paytm in my paytm wallet but second time when i enter the promo code i. E mention in side of packet so i can`t receive any other paytm in my paytm wallet. I have enter this code 4-5 time but its not working.
So if you don`t gave paytm please don`t show us we have given you 18 rs of paytm. I have to disappointed you.

Oct 6, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Parle Customer Care's response Dear Customer,

Kindly read point No. 6 and 7 before reacting. You can use this coupon from any other paytm account where it was not used for Bakesmith.

For further assistance contact to our customer care cell.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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Address: Mumbai City, Maharashtra, 400068

Dear sir/madam,

We the m/s raghavendra pan bidi shop situated at dahisar east mumbai, we have been selling your buiscuit products at your shop since last 39 years and due to huge demands of your products it has been noticed that since last 1-2 months we are not getting your products to sell from your authorized distributor.
Your products are daily available easily with the other shopkeepers in the nearby area.
So would request you to kindly look into the matter and resolve it asap and see to it that even we get the products to sell as per the consumer demands.

Awaiting your positive solution at the earliest.

Thanks & regards
Santosh s shetty
[protected]

Oct 14, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Parle Customer Care's response Dear Hardik,

Kindly call at our Customer Care Cell for further assistance and support.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Mr. Nilesh Pathak

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Address: 110051

I bought a hide n seek biscuit packet on 29 august of 10 rs from a retailer near my home in pandit park, krishna nagar
And when i came afrer 1 min i open the packet and eat the biscuit.. The biscuit was damp i have already eaten half of the biscuit and got stomach ache very badly
And then i went to the retailer and tell him about the quality of biscuit he said we cant do anything it came from. The company i want compensation of my money and the health issues i face

Oct 2, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell before come into any conclusion for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Mr. Nilesh Pathak

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P

pespro

from Bengaluru, Karnataka

Aug 30, 2017

If you need to get compensation, you have to establish the stomach ache is due to damp biscuit and file complaint against manufacturer. The manufacturer will ask you to give back the problematic pack in the guise of testing. after testing they will ask you more details of poisoning aspects.

If you need to save others from this problem, file complaint with your area District Designated Officer (Food Safety) for initiating regulatory action.

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Bought parle hide & seek packe worth rs. 30. As part of a promotional offer i should had got rs. 15 cashback.
But the promotional code provided in the pack isn't valid when entered through paytm app.
Being such an established company i never expected such a cheap thing from parle and paytm.
Could you please help in resolving this issue and let me know what to be done.

Oct 1, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell before come into any conclusion for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Mr. Nilesh Pathak

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C

CherryAa

from Kolkata, West Bengal

Aug 28, 2017

I bought Parle biscuits packets but I didn't receive any cash back in my pants not even in single part I bought 5packets what is the matter
Please see the matter on priority basis
Regards
Vikash agarwal

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A

Andoju Shiva Kumar

from Hyderabad, Telangana

Aug 30, 2017

Bakesmith paytm code not working

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M

Manish Paighan

from Mumbai, Maharashtra

Aug 31, 2017

Dear Parle,

Have bought Hide n Seek having Rs. 15 Paytm promo code inside.
Every time i use the same it says invalid code.

Please stop fooling people.
No one answered your helpline number too.

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There is no promo code inside the hide n seek pack which has said that to download paytm mall app n there will be a code inside the pack
When i saw there is no code how can we believe in your company from now
I want my cashback for my paytm mobile number: [protected]
Please add money
Such that we can believe in you
I really lost faith in hide n seek products
With these offers only we will take those products
How can u culprit on us
Shame on yourselves
I have taken 2 packs of it but both are just same
Like that only

Oct 1, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell before come into any conclusion for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Mr. Nilesh Pathak

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M

Monisha Bej

from Mumbai, Maharashtra

Aug 28, 2017

When I entered the promo code on my part account it showed invalid!!! Cheater cheap fraud ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜ ðŸ˜ ðŸ˜ ðŸ˜ ðŸ˜¨ðŸ˜¢very disappointedðŸ˜Ÿ

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I was said that i would get 15 rupees paytm cash on buying 30 rupees h&s pack when i saw the packaging it was written that scan the paytm code
When i scaned the code it asked me for code which was inside the pack when i opened the pack there was no code inside 😖😖😖😖😖😖😖😖
I need my 30 rupees along with 15 rupees in my paytm wallet or eithe i will file a case on parle

Aug 20, 2019

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Parle Customer Care's response resolved..

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S

swar kulkarni

from Aurangabad, Maharashtra

Aug 28, 2017

I've brought a packet of hide and seek from the nearby store.finished the biscuits and was searching for the paytm code but couldn't find it.there is no code inside it

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Address: 380024

I have bought 2 packets of parle back smith the english marie the packets outside said about paytm cash of inr 18 when applying a coupon code mentioned inside this packets tried to redeem the same but sadly it shows that invalid code why is it like that i trusted parle brand but it cheated me i need a valid promo code my numer is [protected] i need a valid a promo code. So that i can redeem my inr 18 paytm cash hoping for positive reply same problem for second packet. And so pkd 17/7/17 batch: h217ab 2. Packs pkd 26/7/17 batch:h226bb
Thanking for you
Your faithfully
Pratik gor.

Sep 30, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell as information given on the packet and/or as well below :

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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P

Pratik Gor

from Jamnagar, Gujarat

Sep 1, 2017

I'm not satisfied. But my complaint not responding Aug 29th against.

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Address: Gurgaon, Haryana, 122011

I have purchased 4 pkts. of Parle bakesmith Marie but the Paytm code of Rs. 18/- for each packet given inside the packets are not correct. I have tried so many times to redeem the PAYTM coupen but it does not work.

I am using Parle Bakesmith Marie Biscuits from the last so many years but if Parle like company do these things then it is very sad. Kindly take immediate action in this regard and provide me correct code so that I can redeem the Paytm code.

Oct 1, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell before come into any conclusion for further assistance.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Mr. Nilesh Pathak

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S

Siya Bhat

from Noida, Uttar Pradesh

Sep 1, 2017

The code for cashback from back and smith of rupees 18 not working

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Address: Mumbai City, Maharashtra, 400 057

Website: www.parleproducts.com

Bought parle hide & seek packe worth rs. 30. As part of a promotional offer i should had got rs. 15 cashback.
But the promotional code provided in the pack isn't valid when entered through paytm app.
Being such an established company i never expected such a cheap thing from parle.
Could you please help in resolving this issue and let me know what to be done.

Sep 29, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Parle Customer Care's response Kindly contact to our Customer Care Cell as information given on the packet and/or as well below :

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com

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A

Atulkumar Katira

from Noida, Uttar Pradesh

Aug 28, 2017

It is highly disgusting on such reputed company playing with consumers & keeping their goodwill at stake. Henceforth, even without any offer, we should boycot their products. It looks they are not bothered about their valuable customers.

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Thakur Mishra's [Complaint's author] reply, Sep 6, 2017

and you will be surprised I am not the only one who has faced this problem. You can find multiple complaints w.r.t the same matter. Not at all expected from a company like Parle.

D

Dhavalsinh Gohil

from Ahmedabad, Gujarat

Sep 19, 2017

Parle hide n seek bought with paytm rs.15 cashback.

Entered without login code it says enter login ..

After login it says you can't use same code twice!!!

Please credit rs. 15 cashback in [protected] for code MAL476K67V77NCA

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M

Max Max

from Lucknow, Uttar Pradesh

Oct 25, 2017

What the hell?? I have brought 5 packs of rs.30 hide n seek and couldnt get any cashback. 5 of them i used one by one. Scan the qr code and than i entered the code, it shows only one time this offer can avail for one user. I saw my passbook history and found that i never use this offer.
Seems to be paytm hide n seek is fraud. All the codes inside the pack are already used.
I have all the packets bought by me and want to file a petition soon in consumer court for fooling/fruading people. See u in court soon.

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