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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
Complaints 638
Resolved
322
Unresolved
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Parle reviews & complaints page 32

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M
mathewelden
from Mumbai, Maharashtra
Aug 26, 2011
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quality of biscuits

Address: Mumbai Suburban, Maharashtra

I bought a packet of hide and seek biscuits from reliance fresh, on opening it ,I found the chocolate layers were white in color , on careful examination you could see a fungus formation on biscuits the batch no is I313 and packing date is 711 the biscuits were opened in fully packed condition.
On calling the customer care number[protected] and reporting the matter the executive on the other side of the phone had a very casual...
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M
MohitKim
Jul 13, 2011
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Address: Jhajjar, Haryana

This is Satyanarayan Bansal from Jhazgarh, Distt. Jhazzar, Haryana. I want to complaint against Agarwal Agencies, Beri, Jhazzar, Haryana. That dealer of Parle G Biscuit is not handling the orders properly. I have placed him order for parle G Biscuit so many times but he will never deliver the goods. He will just take the money in advance but not delivering the Parle G biscuit. It has happened so many times. I want you to take some action otherwise we have to go to consumer court to solve our problem.

Satyanarayan Bansal
[protected]
Sep 24, 2017
Complaint marked as Resolved 
Verified Support
Aug 23, 2017
Parle Customer Care's response
Dear Customer,

For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Hello,
This is a Jay Parwani a bakery shop owner from Adipur (kutch) Gujarat. We are not getting avialable parle cheeselings tin and sixer tin available since long. As we ask the agent of parle, he gives excuse that it is not being supplied from the company. Here i want to ask you why is this happening. And another thing is that your local representative of company i.e. company's officer never visits our shop since two years. If we have any complaints then whom should we tell. So please see to these things and do reply me. Below is my contact postal and E mail address.
E-mail: [protected]@yahoo.co.in
Postal address:- Jimmy Bakery House
S.H.A.Z-42, Lal mandir chowk,
Adipur (kutch) Gujarat.
Pin code 370205
Contact No:-+91-[protected]
Parle Customer Care's response, Aug 23, 2017
Verified Support
For more assistance kindly contact to our customer care cell as details mentioned below as well as on the packet:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : [email protected]
Visit us at www.parleproducts.com
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    N
    ninnies
    May 16, 2011
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    Resolved

    I worked over 3 years to get Parle Product biscuits and confectionery into a very large

    Supermarket Coles in Australia. We imported one shipment from them. We got a Trade Mark on

    the name of Parle to protect us. When we asked them for the second shipment, they

    threatened us that they would withdraw stock, unless we withdrew our Trade Mark.

    Our buyer told us that that would happen.

    They destroyed our business by withdrawing stock.

    After a few years, they stealthily got their biscuits into small Indian stores in Australia

    and contravened our Trade Mark.

    Then they put up a case against us with IP Australia. We could not afford legal backing.

    They used expensive legal firms.

    We fought the case and lost.

    Today they are now claiming $2795 from us !

    These Companies make you do work for them for free and use you and once you get their

    products in, they intimidate you so they can supply directly to the large Companies.

    They are ruthless !

    DO NOT do any work for this Company. They will burn you and the sting will be worse than

    the bite.


    Their packaging is bad.

    We found insects in one of their biscuit packets. They ignored us when we asked for a lab

    report on that contaminated packet.

    We helped them to improve their packaging for sales to Coles. We helped them arrange bar

    codes, food authority permission, labels, food ingredient displays etc.

    We went shop to shop to sell their products and market them to small Companies. We made a

    loss in the end.

    What did they do for us ?

    They destroyed us.
    Aug 13, 2020
    Complaint marked as Resolved 

    parle products — bad packaging

    Parle G buiscuits Batch No 10/10 FZ20A 940grams,Purchased on 30th Jan at Reliance Mart faridabad ,

    The full pack when opened was found in powder form and no full biscuits in any secondary packs.
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      D
      dpkabantu
      from Hyderabad, Telangana
      Mar 31, 2011
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      Address: Hyderabad, Andhra Pradesh

      I have been a regular consumer to Parle products since my childhood. And i have never confronted any such complaints. I bought the Pack of 93.75 g of Parle Hide & Seek biscuits. When i started eating the biscuits, i lost my tooth because of the iron piece inside the biscuit. It should have come while making only. There is no external damage done to the pack.

      Can you people bring back my tooth. It is so painful to loose a tooth. i do not know whom to approach to get compensated. I have my lost tooth and the iron piece with me.

      I would just like to bring this complaint in to your notice so that next time such thing doesn't happen, as this will deteriorate your goodwill in the market, numerous people go with your brand blindly, so please do keep your quality intact.

      I am forwarding the batch no. BL2
      PKD: 2/11

      I hope to get a good response from your side as soon as possible.

      Deepika
      Aug 13, 2020
      Complaint marked as Resolved 
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        K
        kavitavnair
        from Bengaluru, Karnataka
        Mar 26, 2011
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        Address: Vadodara, Gujarat

        I have been a regular consumer to Parle products since 25 to 28 years. And i have never confronted any such complaints or anything towards your company but this time when i bought the Pack of 376g Parle G biscuit i found out that the taste of the biscuit is not the same. It is having some type of change in it and obviously not a good one. As if it has been changed while making only. There is no external damage done, the change of taste is for sure from the factory itself.
        I would just like to bring this complaint in to your notice so that next time such thing doesn't happen, as this will detoriate your goodwill in the market, numerous people go with your brand blindly, so please do keep your quality intact.
        I am forwarding the batch no. SV22C
        pkd : 2/11

        I hope to get a good response from your side.

        Best of luck

        Kavita V Nair
        Aug 13, 2020
        Complaint marked as Resolved 
        Similar issue here. I have been regular consumer almost daily. But of late i noticed some packets have a different taste not that good. As pointed out here this one too seems to be directly from the factory...may be some proportion of the mix gone wrong...or the content of mix not of good quality. The pkd date is 20/12/12 purchased in Delhi. Since I've been buying it almost daily.. i get few packets which are not good ones and other times I get the normal one with the correct taste. Please check up your quality standards and do investigate if something was different over the lots supplied during this period.
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          K
          keshavexecutive
          from New Delhi, Delhi
          Jan 6, 2011
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          Address: Agra, Uttar Pradesh

          Dear Sir ,I have purchased Appy classic(Mfg date 17-9-10/lot no -hyd 10340)from Big Bazaar Agra.
          While consuming drink I have found jelly like substances in juice.
          I got fever ,stomach pain & infection after drinking appy classic.I have informed in consumer cell of parle agro limited.they discuss every thing on phone and one day a executive came to agra and asked me to return remainning juice. and offered me freshone. I asked for treatment cost then he contacted me to their manager on phone and his manager asked I will not give any thing and as u have opened this pack we are not responsible.
          Pls do the needful
          Regds
          Keshav Singh
          agra [protected]
          [protected]@yahoo.com
          Jun 11, 2017
          Complaint marked as Resolved 
          The company has replaced bottle pack.thanks to consumer complaints.
          Verified Support
          Jun 14, 2017
          Parle Customer Care's response
          Appy classic is not a product of Parle Products. Kindly contact on the number mentioned on the product.
          Parle agro doesn't seem to maintain standards
          PARLE WALE BADE HI GHATIA TAREEKE SE AAPKO ATTEND KARTE HAIN, AUR JUB TAK CONSUMER FORUM MEIN JAANE KI THREATEN NAHIN KARO, AAPKO JAWAB BHI NAHIN DETE HAIN.
          MAZBOORI MEIN NAME SAKE KE LIYE REDRESSAL TYPE KARTE HAIN.

          VINOD TRIVEDI
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            inamul hasan
            from Visakhapatnam, Andhra Pradesh
            Jan 5, 2011
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            Address: Gujarat

            hello sir,
            i live in surat.my complain is to the parle company and surat municipal corporation that batch no o[censored]r product parle hide and seek i302 packed on 6 june 2010 is expired and it is still in market so if any 1 get poison then ur only responsible for it so kindly give me a answer why this product is in market which is expired or i will send a legal notice from consumer court and what are the workers of health department of surat municipal corporation doing.our honourable smc commisioner miss aparna please take it serious.i am living in vada chauta area of surat in central zone and this expiry product is available in large quantity in this area so please telll ur worker and officer to take action and charge penalty to the shopkeeper thanks regards
            Aug 13, 2020
            Complaint marked as Resolved 
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              K
              kumar.alok1912
              from Delhi, Delhi
              Dec 19, 2010
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              Address: Bangalore, Karnataka

              I recently purchased a pack of Parle Marie Biscuit from a bakery at Kanmanike, Bangalore. I found 3 over baked and burned biscuits in that pack. The biscuits were very uneven in shape and badly burned on the edges.
              After few days i bought one more pack of biscuit fron the same shop and even this pack had many defects. One of the biscuit in this pack had a black patch in between the curved MARIE and PARLE writings on the biscuit.

              The package date is 19/10 and batch no is H2 19
              +2 photos
              Aug 13, 2020
              Complaint marked as Resolved 
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                prafullbharati
                from Mumbai, Maharashtra
                Oct 23, 2010
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                Address: Maharashtra

                Dear Sir/Madam,

                I Prafull P Bharati would like to inform you as I am a big follower of Parle products as when from I was a childhood...I.e. Parle-g, Monaco or any other products of Parle, As in my office hours we are regularly getting most of time Parle Monaco biscuits at with tea time.
                On October 11,2010 i.e. on Monday it was been very worst experience for me as when I found one small piece of hair in your Parle Monaco biscuit.
                Herewith I am attaching all the snaps which were been taken from my cell for your reference and also as far as evidences is concern. You are hereby requested to look into this matter & do further action against to them who’s looking after this part.

                Thanks & with best Regards
                Prafull Pradeep Bharati
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
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                  vinod armarkar
                  from Neyyattinkara, Kerala
                  Oct 14, 2010
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                  Address: Nagpur, Maharashtra

                  we took kismi chocolate of parle compony from the nearest shop of our home and in that chocolate we found worm which is hygienic for health. so we are requesting you to take some action against it.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    dinesh varidani
                    from Mumbai, Maharashtra
                    Apr 11, 2010
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                    Address: Maharashtra

                    The shop nearby to my street sells parle-g and milk above MRP
                    for instance the price marked Rs 4 on parle-g pack He sells at Rs 5. whenever i agitate him he tells me want to buy or else you can leave the store. he also do black marketing of Soft drink by saying consumers that they need to pay 10% more for paying refrigerator bills for instance if a cost of pepsi is 37 Rs he will charge Rs 40. 3 Rs extra for making pepsi freeze in the refrigerator

                    We are helpless and we are not able to stop them i[censored] can help us we would be thankful to you

                    The address of the Shop owner is
                    Janta dhanya bandhar(know as Vani shop or vani kirane waala)
                    ground floor, shankar apartment
                    Jagtap mahadu patil marg
                    Opp to kanaya nagar chs
                    Kopri colony, thane east
                    Pin 400603
                    now d company is being more professional. company make a rule of bank guarentee and pennalty system of sales.we all sales person assumed dt 1dy company will b in d last position in sales in biscuites industry if does not change its system.
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                      M
                      mina.lunawat
                      from Ratlam, Madhya Pradesh
                      Feb 14, 2010
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                      Dear Sir/madam,

                      This is regarding the Parle-G 209 gm.dated 1/10. batch no AM 14/B.The entire biscuits were overbaked
                      not tasted good and specially 2 biscuits which were in the center were no less than a charcoal.How can the reputed company make such a mistake it is really disheartening cause its a 5th generation habitual to your product its kept in front of me and will keep it show it to my kids that though the products ar frm the reputed co.see before you have it because if said in words it will be unbelievable for them too.It is not
                      a big deal but it does not speak good of the company
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        M
                        Meenakshi majumdar
                        from Hyderabad, Telangana
                        Jan 6, 2010
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                        Dear Sir,

                        I bought Parle G Gluco Biscuits Milk Wheat from a leading Super bazar. To my surprise see the biscuits charred.

                        Details:

                        Net Wt. : 209g
                        Batch No : RP 09 A
                        PKD : 12/09

                        I am surprised how the QC dept. approves such charred stuff.

                        Kindly look into the complaint

                        regards

                        meenakshi majumdar
                        secunderabad
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                          YASHAS
                          from Bengaluru, Karnataka
                          Dec 14, 2009
                          Resolved
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                          Resolved

                          Dear Sir, In Kempegowda Bus Station Bakery walas and stationary store keepers are charging more prices than MRP. in one shop they have black marked MRP Price of Parle Cream Biscuit. It costs around Rs.5- Rs.6. He is selling at Rs.10. In another bakery on a biscuit pack MRP is Rs.10 He told Rs. 12. When i argued he reduced price to Rs 11. When companies are fixing MRPs. why do they charge more than that. It os really unfair for all o[censored]s. pls do justice
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Parle biscuit — Extra charges on Parle biscuit

                          Hi,
                          Greetings for the day!!!

                          This is regarding 'additional markup on Parle biscuit'.
                          I as a citizen of India and as a consumer would like to complain against to those retailers who are selling Parle biscuit packet in Rupees five, charging one rupee extra on print rate in DLF cyber green, Gurgaon area.

                          Regards,
                          Rajkumar Sharma
                          [protected]
                          Yes the shopkeepers at Kempegowda Bus Stand & City Railway Station in Bangalore are very well known for their Goondaism, charging extra money, my sincere request to everybody is to avoid purchasing any thing from these people.

                          Parle Biscuits — Parle cream biscuit, Festo

                          In the advertisement ,it is shown that it contains cream,but aactually it does not.It was found in Parle's Festo as i got information from news paper...
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                            P
                            Pradeep
                            Sep 10, 2009
                            Resolved
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                            Resolved

                            The 82.5 gm (4 Rs) pack is torn. The same torn cut is on 3 packs, I have. In last 2 months I have thrown around 10 packs due to same condition. I complained about the same to Parle G complaint# in bombay on 2nd Sept. But till today no one came to see those packs.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            To,
                            The ASM Parle Products
                            Agra,




                            Sub: - Resignation from my current business of Parle Products and return the security.



                            Sir,
                            I am submitting my all pending claim attached with this latter for Rs. 7882/- (seven thousand eight hundred two only). Pls. settle my attached claim as earliest possible and also return my security of Rs. 3, 00, 000/- (Three lakhs only) with my claims. Than please treat this letter as resignation from my current business of Parle product.

                            Note: - One damage claim is also pending in depot.

                            We are waiting for your earliest settlement.

                            Thanks
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                              Reena Jencin
                              from Savantvadi, Maharashtra
                              Aug 26, 2009
                              Resolved
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                              Resolved

                              I had purchased the double pack of the chocolate Parle Hide and Seek for my son who is around 5 years old.

                              When he was biting one of the biscuits he showed me the hair strand which was inside the biscuit.

                              I first thought that it must have been on top of the biscuit but it wasnt, it was stuck inside the biscuit.

                              I have kept that biscuit piece

                              I wanted to raise this as a concern and complaint so that there is more care taken with respect to hygeine.

                              Thanks

                              Reena
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Rohit.B.Sawant
                                Aug 5, 2009
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                                Resolved

                                Have you ever heard of this saying "boond boond se sagar banta hai", Pune's PANWAALA's have taken that seriously and modified that by saying "MRP se thoda jyada charge ...bar bar karne se jyada amdani hoti hai"
                                I had a similar experience not once but on many occasions.
                                The Pan Shop "NEW RUBY PAN SHOP" near ruby hall in pune, pan shop in front of bal gandhawa rangmandir and shops in front of pune station are charging Rs. 4.50 for 75gms of Parle-G Biscuit packet instead of the MRP Rs. 4.
                                I took two packets of the 75gms Parle-g which made the bill to Rs 8, hence i gave him 10rs to which I expected 2 Rs in return.
                                He simply handed over 1 rupee, on questioning him why..he said it was for Rs 4.50 He kept on arguing and said its rs 4.50, On showing the shopkeeper the MRP tag, he in retaliation snatched the packets from my hand and handed over the money to me, "Yeh 4 rupeyee 50 paise ko hai, Kharidna hai toh kharido".
                                I would request the forum incharge or whosoever runs this to take strict action against such CHEAP PATHETIC public robbers.


                                Thanks & Regards,

                                Rohhit.B.Sawant
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  M
                                  m.nagarajan
                                  from Delhi, Delhi
                                  Jun 5, 2009
                                  Resolved
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                                  Resolved

                                  sir i am running departmental stores since past 15 years . the products which the agency has suplied me was bad quality of biscuts.i made request to take back the products but they did not visited my shop since past 6 months so please make me arrangments to repalce the products of parle products pvt.ltd.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  parle maree gold biscuits problem in quality, in pack maximum biscuits r dirty position.

                                  pls give me reply.


                                  jaydip
                                  Ipurchased two packs of 150gms. milk shakthi herein southchennai, india. Instead crispier that was harder to crack. Past three years i am an addict to your milk shakthi biscuits. Kindly eplace the packs to my domestic address.The batch no. H2 18A.packed 5/10. Thank you. selvan premkumar. my address 78a, thiruvalluvar street, urapakkam. 603211.
                                  parle g biscuits coming from Bunty food's - ambernath are not good... its smell bad...
                                  Parle G Glucose Biscuits ... Unhygienic ... Hair Found in Biscuit while a Pregnant woman was eating the same .
                                  Lady Admitted in Hospital due to Negligence of Parle G ...
                                  Extremely rude behavior of Customer Service Officer Zaheer Syed ... while complaining about the Same
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                                    praveen
                                    from Mumbai, Maharashtra
                                    May 27, 2009
                                    Resolved
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                                    Resolved

                                    here i bring into the notice of every visitors of this site the irresponsibility shown by Parle Company.
                                    I had bought a Parle-G biscuit 800gms pack in which in one of the biscuit i found an insect baked along with the biscuit.I immediately called the customer care number printed on the pack, but even after calling that number many times i was unable to connect to customer care, fed up of which i mailed them regarding the issue, even in that case i got a reply for the second mail i had sent .they took my address and came there with other packet of parle biscuit and to take that infected biscuit, but i didn't trust them and so i didn't hand over the biscuit to them.Then i tried to call the senior incharge of parle but all in vein.
                                    i have till preserve nowd the biscuit in an air tight container. Could anyone guide me how and in what ways can i take the action against the company.
                                    Praveen-[protected]
                                    [protected]@yahoo.com
                                    Oct 10, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 09, 2016
                                    Parle Customer Care's response
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. :[protected], Email : [protected]@parle.biz
                                    Visit us at www.parleproducts.com
                                    I found a shining piece of polythene in Hide & Seek Buscits of Parle( Batch no. 'BL 5', Packed : 5/09 ) on 19th July. This was so strange and breath taking to find a piece of polythene in it and was a disheartning experience with the Parle products.

                                    Can someone help me with the information : how to make it to consumer court ?

                                    Just wanted to make all the consumers aware of the fact that how careful these big companies are towards the maintainence of products quality.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Parle Customer Care's response, Oct 3, 2017
                                    Verified Support
                                    This is not our official email id.

                                    Kindly contact our customer care cell for more assistance before reacting anything like this.
                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in

                                    --- On Sat, 5/9/09, mahendra bhamere <[protected]@yahoo.co.in> wrote:


                                    From: mahendra bhamere <[protected]@yahoo.co.in>
                                    Subject: Fw: RE: COMPLAIN
                                    To: [protected]@parle.biz
                                    Cc: [protected]@parle.biz
                                    Date: Saturday, 5 September, 2009, 11:04 AM


                                    DEAR SIR,

                                    PLEASE SEE BELOW MY COMPLAINED

                                    MR. KISHAN SHARMA VISITED MY HOME BEFORE 15-20 DAYS AND I HAND OVER SAMPLE


                                    NO FEED BACK RECEIVED FROM U AND ME KISHAN INF. ME THIS IS THE COMPANY FAULT.

                                    ME NOT UNDERSTAND BEING A INTERNATION NATIONAL CO. AND NO ONE CAN RESPONSIABLE OR CARE MY COMPLAINED



                                    I AM SURE THAT ME NOT JUSTIFY THE MY COMPLAINED

                                    STILL AWAITING YR. RESPONSE.


                                    IF, NOT REPLY THAN, I LODGE MY COMPLAINE TO HIGER AUTHORITY AND GET THE PROPER JUSTIFICATION.


                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in

                                    --- On Thu, 20/8/09, mahendra bhamere <[protected]@yahoo.co.in> wrote:


                                    From: mahendra bhamere <[protected]@yahoo.co.in>
                                    Subject: Fw: RE: COMPLAIN
                                    To: [protected]@parle.biz
                                    Cc: [protected]@parle.biz
                                    Date: Thursday, 20 August, 2009, 11:30 AM


                                    DEAR SIR,



                                    SEE MY BELOW COMPAIN NOT RECEIVED REPLIED

                                    SECONDLY ME PURCHASED ON UN OTHER PACK. VIDE BATCH NO. BG 27

                                    SAME QUALITY RECEIVED .


                                    SEE ENCLOSED REPER.


                                    IF NOT REPLIED I CAN FILE THE COMPLAIN TO HIER QUHTORITY AND INF LOCAL NEWS PAPER ALSO.



                                    TODAY I TALKED WITH MR. ASHWIN AT YR. CUSTOMER CARE OFFICE MUMBAI. AWAITING HIS ANS. ALSO





                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in

                                    --- On Sat, 1/8/09, mahendra bhamere <[protected]@yahoo.co.in> wrote:


                                    From: mahendra bhamere <[protected]@yahoo.co.in>
                                    Subject: Fw: RE: COMPLAIN
                                    To: [protected]@parle.biz
                                    Cc: [protected]@parle.biz
                                    Date: Saturday, 1 August, 2009, 12:43 PM




                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in

                                    --- On Fri, 31/7/09, mahendra bhamere <[protected]@yahoo.co.in> wrote:


                                    From: mahendra bhamere <[protected]@yahoo.co.in>
                                    Subject: RE: COMPLAIN
                                    To: "Anuj Sehgal - Mumbai" <[protected]@parle.biz>
                                    Date: Friday, 31 July, 2009, 1:00 PM



                                    REMINDER

                                    NO REPLIED RECEIVED




                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in

                                    --- On Wed, 29/7/09, Anuj Sehgal - Mumbai <[protected]@parle.biz> wrote:


                                    From: Anuj Sehgal - Mumbai <[protected]@parle.biz>
                                    Subject: RE: COMPLAIN
                                    To: "mahendra bhamere" <[protected]@yahoo.co.in>
                                    Date: Wednesday, 29 July, 2009, 9:23 AM


                                    Sir,

                                    Thanks for your mail, its been forwarded to concern department and shortly you will hear from us.

                                    Thanks & Best Rgds

                                    Anuj Kumar Sehgal
                                    " It is better to fail in doing something great, than succeed doing nothing." - Shiv Khera

                                    ________________________________

                                    From: mahendra bhamere [mailto:[protected]@yahoo.co.in]
                                    Sent: Tue 28/07/2009 16:58
                                    To: Export Department
                                    Subject: COMPLAIN


                                    Dear Sir,

                                    I have purchased parle MONACO classic regular biscuit, near from my office at vatva, Ahmedabad, The batch no. of BG 26 DT. 06/06.


                                    The quality of product is very bed; the salt contained is very high, not to eating.

                                    Me regularly purchased this biscuit but salt contained in this pack is very high.

                                    Me having a sample of this pack for your kind consideration when u came to my office / home, i will show u.

                                    My request you being a multinational co. why happened this?

                                    For your kind knowledge me having a high B.P peasant, and my health effected for the heavy salt.

                                    Kindly reply it.

                                    If not received any reply i will file the complain to higher authorities.


                                    MAHENDRA BHAMARE
                                    [protected], [protected]@yahoo.co.in
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    I had purchase Parle Monaco on 03/07/09 from Andheri (E) Mumbai.

                                    I had found an Insect in that Packet Details of Packet is as follow:

                                    Pkd. 06/09 Batch No. VP 23 Weight 120g MRP Rs. 10/-

                                    It is very surprise to see an insect in the packet. Since Parle is having such Brand name, quality then why that insect is in a packet? There are chances of poor Quality checking department or Packing department.

                                    We also having doubts about what happening in Production unit Its very unhygienic to have/eat Parle Biscuits.

                                    I had Fw. this Complaint on Friday 03.07.09 Morning and Parle Exe. had visited and collect the parcle at even but he is saying Quality Dep. is close and the action will be taken on Saturday.

                                    I had received a call at noon on Saturday, again Parle exe. told it will take 2 working days to take an action so I will Get the result on Wed. i.e. 8/07/09.

                                    It's shows that parle Management is lethargic.

                                    Parle had offer me another 8 packet of biscuites which are also having bad test.

                                    My suggestion is - better to eliminate the parle product and make public aware about the same if parle is not taking proper action.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com

                                    MAHENDRA BHAMARE — BED TEST OF BISCUIT

                                    I purchased PRIYA GOLD: zig zag - classic slat biscuits from local shop, vide batch no. aa11, manf. Date: 09/10

                                    The test of this biscuit not proper and very salted.

                                    Pl. check this batch no and call back all pack from the market.

                                    I[censored] not having sampled pl. inf. me i am having the sample pack of this batch.

                                    Pl. clarify and inf. me yr comment.

                                    I not realized my money value.

                                    Yr early reply waiting

                                    Mahendr Bhamare
                                    [protected]
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    your biscuits are wet inside as bread.
                                    packing is loose .
                                    packing is not perfect.
                                    packet short in 24 packet packing.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Yogeer45's reply, Aug 12, 2017
                                    Dear Parle Complainants/Conumers,

                                    I have red your complaint against Parle biscuits.

                                    I am consumer from US, I have also found Defective' biscuits.
                                    I have lodged complaint with Parle.I haven't received reply from Parle.

                                    Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
                                    plus there is inspection of Export Inspection Council of India.

                                    I am planning to lodge a Consumer Complaint in Consumer Court.

                                    If, you are interested please, contact me immediately.
                                    Kindly invite other Parle biscuits complainants/ Consumers.

                                    DO NOT SUBMIT DEFECTIVE SAMPLE TO PARLE CO. / DISTRIBUTOR.
                                    IT IS A LEGAL PROOF.

                                    Remember ! " United we Stand, Divided we fall "

                                    Thanks,

                                    Rajesh Ranade
                                    USA
                                    e-mail : [email protected]
                                    sir we are purchage cartoon parle cream .
                                    inside a cartoon one packet biscuit as a bread
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    packing is loose always break biscuit
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    I worked over 3 years to get Parle Product biscuits and confectionery into a very large

                                    Supermarket Coles in Australia. We imported one shipment from them. We got a Trade Mark on

                                    the name of Parle to protect us. When we asked them for the second shipment, they

                                    threatened us that they would withdraw stock, unless we withdrew our Trade Mark.

                                    Our buyer told us that that would happen.

                                    They destroyed our business by withdrawing stock.

                                    After a few years, they stealthily got their biscuits into small Indian stores in Australia

                                    and contravened our Trade Mark.

                                    Then they put up a case against us with IP Australia. We could not afford legal backing.

                                    They used expensive legal firms.

                                    We fought the case and lost.

                                    Today they are now claiming $2795 from us !

                                    These Companies make you do work for them for free and use you and once you get their

                                    products in, they intimidate you so they can supply directly to the large Companies.

                                    They are ruthless !

                                    DO NOT do any work for this Company. They will burn you and the sting will be worse than

                                    the bite.


                                    Their packaging is bad.

                                    We found insects in one of their biscuit packets. They ignored us when we asked for a lab

                                    report on that contaminated packet.

                                    We helped them to improve their packaging for sales to Coles. We helped them arrange bar

                                    codes, food authority permission, labels, food ingredient displays etc.

                                    We went shop to shop to sell their products and market them to small Companies. We made a

                                    loss in the end.

                                    What did they do for us ?

                                    They destroyed us.


                                    See review at :

                                    http://www.mouthshut.com/review/Parle-G-Biscuits-smumptnqmn
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Dear Sir,
                                    my shop name is Bhavanji Ramji Store,
                                    kevni pada,
                                    jogeshwari west
                                    Mumbai-400102
                                    mob no. [protected]

                                    our distridutors name is Star Distributors C/3 Madina House BLDG no. 2 karime park, oshiwara garden road joeshwari west mum 102
                                    our distributor cums evry tuesday to take the order nd we get the delivery on wednesday nd the order we hav made that doesnt cum insted of that they gives us sum other product which we had not order nd wen we order sum thng nd we ask that u hav the the product they say yes bt than they doesnt give us you rply me at mahesh.[protected]@gmail.com or call on the no. i have given
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Supply from India is very doggy. I ask for samples in my name. But they send me samples with their name on it.

                                    I can not supply to supermarkets with their name on it.

                                    There is no money in that, because once the product gets known to the public, they will shut you out and supply directly.

                                    I don't think thats a problem with China.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Insect in Parle G biscuits
                                    I found worm in Parle G biscuits which was baked along with biscuit
                                    On 21st December 2012
                                    I used to give these biscuits to my 1 year old daughter,
                                    But now I am very much disappointed on this big brand company…
                                    Which is not only irresponsible but unhygienic also, It is very risky now to buy any Parle G products…
                                    So I have decided not to buy Parle G products from now onwards…
                                    Be aware everyone !!! it will effect to you and your child’s health !!!

                                    Meghali Rathi
                                    Pune
                                    [protected]

                                    email id - sarda.[protected]@gmail.com
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Parle G operates through very lethargic distributors who do not handle thier products in proper manners.

                                    Parle G have no control on storages undertaken by thier stockiest / distributors. I think we need more demonstrators India level to pull this
                                    G...down...or else they have to perform.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    the test of your namkin and khatta mitha is different every time...
                                    weight is less than other compani's products..
                                    nothing worry by company...
                                    parle hai koi bhagavan nahi
                                    ulte mathe giroge to koi uthane bhi nahi aayega...

                                    deepak jariwala
                                    [protected]
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Sir,
                                    I am regular consumer of Parle- G biscuits. The quality of batch
                                    No.S2 23C P of packed date 23/03/13 is the worst I ever seen.Please take care that it should not be repeated in future.


                                    SOLOMON
                                    Pune
                                    Cell no.[protected]
                                    email- solomon.[protected]@gmail.com
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Dear sir,
                                    my shop name is
                                    Aggarwal Traders
                                    kg1, vikaspuri, new delhi-59
                                    parle salesperson is not come in my area. Most of the time i have to bought parle items from the market though the items retain short at many times.
                                    Please took some action. Thank you.

                                    DEEPAK BANSAL [protected] 29.bansal.[protected]@gmail.com
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    sir, I purchased parle-g Gold to my astonishment I fond there is nothing new but same old biscuit in new packet don't cheat people like this. thank u [protected]@gmail.com
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Dear Sir,
                                    i am mahendra
                                    i want distributor sheep parle G product
                                    in my city
                                    how me a start &amp; Prose's me
                                    please send information &amp; Registration
                                    person email id &amp; contact No

                                    mahendra
                                    [protected]@gmail.com
                                    Con-No [protected]
                                    tell - Nandurbar Dist- Nandurbar Maharastra
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    I bought a Happy Happy packet. On opening it, there were small maggots inside the packet.
                                    I have retained the pack in a sealed packet.
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    नमस्ते सर, मैँ आपको कहना चाहता हूँ मेने हाईड एंड सीक बरबन यह प्रोडक्ट खरीदा हे उसने मुझे एक बिस्किट मेँ किसी का बाल दिखाई पडा हे अगर आप ये कहते हैँ कि आपकी प्रोडक्ट्स संपूर्ण गुणवत्ता चेक किए जाते हे तो आप गलत हे मे आपको उसकी तस्वीर ई-मेल कर रहा हूँ कृपया मुझे इस बारे मे आपकी राय जरुर भेजेँ|मेरा संपर्क नंबर ७८७५५५६१७१
                                    Parle Customer Care's response, Sep 9, 2016
                                    Verified Support
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. : 022 - 6691 6929, Email : [email protected]
                                    Visit us at www.parleproducts.com
                                    Helpful
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                                      kamal hasan
                                      from Salem, Tamil Nadu
                                      Jan 27, 2009
                                      Resolved
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                                      Resolved

                                      i want to make case on parle g, i want arrest warrent against them pls give me my 2 buskits sir i am sooooooooo poor / hungray / .
                                      i hope u help me.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      u have to go in the parle g office in mumbai by plane so the give u your 2 buskits best luck
                                      I used to eat daily parle biscuit in office at around 8 am.
                                      I got mild heart attack recently and suffered a loss of 20K.Kindly compensate.
                                      In case of any concern, kindly call [protected]
                                      I have all the req doc's.

                                      Regards
                                      Milind Mali
                                      [protected]
                                      Helpful
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