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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
Complaints 644
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Parle reviews & complaints page 4

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K
Kasim9323
from Mumbai, Maharashtra
Sep 12, 2023
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Address: Jogeshwari east

Mera naam kasim shaikh mein Mumbai ka rehnewala hu... meine Monaco biscuit k 2 pack liye the jisme 1 pack mei biscuit Kam nikle plz check video
+1 videos
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    W
    Working
    Aug 30, 2023
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    Address: North level crossing, vile parle east, Mumbai, MH -400057

    I bought a crack jack biscuit two days ago and today I opened it and found some flea inside the biscuit cover. It looks like a fried flea. I am shocked to see it.I doubt the product making and quality.So please take action and improve the product quality.
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      A
      Adityasingh2211
      from Gwalior, Madhya Pradesh
      Aug 12, 2023
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      I am a registered retailer and I want to buy parle products directly from the company. Upon contacting the parle employee Mr Amit garg from Gwalior Madhya Pradesh he denied the direct supply of parle products and suggested yo buy from the distributor. Also he said that Parle company do not provide products directly to retailers. Please help me.
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        J
        Jigyasa827
        from Mathura, Uttar Pradesh
        Jul 20, 2023
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        There was sth black in the packet when I opened it, it was a mosquito
        +2 videos
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          A
          Akari
          Jul 11, 2023
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          I purchased an Hide and Seek coffee flavor biscuit today and it tasted bad and had a spoilt flavor. I checked the expiry date was this December. It's smells a bit of petroleum kind off taste when consumed
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            A
            Amanakv08
            from Ramgarh, Jharkhand
            Jul 8, 2023
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            Address: Parle Products Pvt. Ltd. V.S. Khandekar Marg, Vile Parle East Mumbai - 400057, Maharashtra.

            Few days ago I bought a 50 rupees packet of melody candy from smart point / Bazaar and today when I was eating melody candies I opened wrapper of a melody candy piece I found a hair which is half visible outside and rest is inside of melody candy. If by mistake a kid should eat what would happen?
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              K
              Kokila Sharma
              Jul 3, 2023
              Jul 20, 2023
              This thread was updated on Jul 20, 2023
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              We purchased a Parle Krack Jack biscuit which is well within its expiry date and to our shock when we opened the sealed packet we found worms inside the biscuits. It was so shocking that it has pulled me off from consuming any biscuits now. If this happens to a product which has its expiry date due 7-8 months yet then i doubt the making and the quality of the packed product altogether and I believe this needs to be addressed. Otherwise I would refuse to consume any of your products and would probably not advise anyone else consume it too. I have a video of it which I have taken soon after i opened it you can take a look at it. The video contains information about the expiry date the clarity of worms. And you can get the video authenticated as well as its not tailored. I am really shell shocked every time i think about it.
              This needs to be taken to Consumer Court this is highly unacceptable! And now that i see so many complaints already filed on the same premise I feel the companies feel so little about its consumers and we are morrons who go back buying their products despite all of this. I have a detailed video of this with the expiry date due to file size i couldnt upload it. please reach out to me in case you need that as well!. In case you want to know i have stopped having any biscuits ..you have scared me for life!!
              +1 videos
              Parle customer support has been notified about the posted complaint.
              Jul 20, 2023
              Updated by Kokila Sharma
              Seems so disrespected as a consumer that our concerns and complaints are not even acknowledged or addressed.
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                Y
                Yogendra1982
                from Jabalpur, Madhya Pradesh
                Jun 14, 2023
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                Address: Jabalpur madhya pradesh

                Respected
                I need jabalpur ASM CONTACT NUMBER. I had lots of time to mail but still not response and toll free number so disconnect so I am disappointed this poor service,
                I had done mail in BRITTANIA, ITC they give me fast response and products are available and customers are happy.

                So kindly provide me hurry
                Thx
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                  H
                  Hrishikeshkanannur
                  from DELHI, Delhi
                  Jun 13, 2023
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                  Address: room number 401, ashoka estate building estate, barakamba road, connaught place, Delhi,

                  GREETINGS!!!

                  This is to register a complaint regarding bad taste of a parle g biscuit packet of Rupees which I bought today.

                  I am a regular user of Parle G biscuits and used to always enjoy the taste . But the packet I bought today was of very bad taste which my colleague also confirmed after having one . Also of late have noticed that the taste of biscuit has changed and is not that good as it was before and today the packet I bought was of very bad taste which I never expected from Parle G products

                  Kindly look into the above matter and please do the needful so that we can enjoy the old taste of Parle G and also will enable you to mantan the quality of Parle G biscuits as it used to be .

                  Iam attaching herewith photos of the packet I bought

                  Thank You

                  Kind Regards

                  Hrishikesh Kanannur Nambiar
                  Mob: [protected]
                  Delhi
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                    P
                    Prem Kumar Bawari
                    Jun 3, 2023
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                    Address: East Mumbai
                    Website: www.parleproducts.com/brands/parle-g

                    I bought two parle g Biscuit Pack but there pack size not same ..
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                      S
                      Sanjay rudramoorthy
                      May 24, 2023
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                      Address: Kanchipuram, Tamil Nadu

                      The quantity of Parle Happy Happy cookies are very bad. So please take action and increase our products quality and quantity for parle happy happy cookies.
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                        C
                        Consomero_99
                        May 9, 2023
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                        I recently bought a hide and seek biscuit packet and it tasted like it contains chalk like substance and leaves a bad taste in my mouth. It is my favourite biscuit nd I can't accept the tje taste. It is not expired and very far from expiry date. Kindly look into the issue.

                        Batch no: HY B
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                          A
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                          Address: North level Crossing mumbai

                          I just got a hair in my 🍪 biscuit and it's too unhygienic and disgusting as this was one of my favourite brand. Just hoping to not buy it any more.
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                            G
                            gourav gurjar
                            Apr 28, 2023
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                            Found worms inside parle g buiscuit packing of 4.(200gm +50 gm).
                            Even mailed at parle site.
                            Parle customer support has been notified about the posted complaint.
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                              G
                              gourav gurjar
                              Apr 28, 2023
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                              Found worms inside parle g buiscuit of 200gm +50 gm.
                              Whose expire date is 20/6/23 batch IV c
                              Packed 21 /1/23 in indore.
                              Even mailed at parle email all pictures and videos
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                                S
                                subrat_skp
                                from SAMBALPUR, Odisha
                                Apr 26, 2023
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                                I found a plastic inside the biscuit. Here I am attaching a picture of the same. It's quite frustrating and a matter of concern that this kind of thing is happening. It is injurious to my health if consumed by me. This is pathetic. I want an explanation for this & ready to hear the so-called explanation given by the company.
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                                  R
                                  Rims@1993
                                  from Kottayam, Kerala
                                  Apr 24, 2023
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                                  I am writing today to complain about the very terrible 20-20 butter cookies I bought recentl from Kottayam, Kerala.

                                  When I have opened the packet itself I felt a bad odor. When I have tasted one, the taste was odd... It's pkd date is 20/10/22 and use by 18/4/23. This wasn't expected for a parle product. I have to throw away this complete packet(net weight 150g mrp ₹25).
                                  PKD:20/10/22
                                  BN:Z2 C
                                  USE BY: 18/4/23

                                  I've tried contacting the parle customer care service both through mail and through call on April 13 2023. However no actions were taken from their end on this so far.
                                  Parle customer support has been notified about the posted complaint.
                                  So far no response on this
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                                    V
                                    Vignesh waran B
                                    Apr 9, 2023
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                                    Address: Anna Nagar, Chennai-600040

                                    Few days ago I had bought a box of good day biscuits and after opening of the box I found a live worm above one of the biscuits.
                                    Such a reputed company can't digest this fact, the packing date was 30.01.2023
                                    License no [[protected]]
                                    Bar code no[[protected]]
                                    How can such a reputable company provide such type of quality, it seems that the quality check is not proper and the company is least bothered about their customers.
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                                      R
                                      rgdongarkar
                                      Mar 16, 2023
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                                      Dear Ma'am/Sir,
                                      I'm writing this mail with very disappointed and broken heart. From last one decade, it was a beautiful bond with Parle Krackjack Biscuits as it was always in stock of the kitchen ready to eat.
                                      As a regular practice, I purchased a packet of Parle Krackjack Biscuits in last week from a local retailer.
                                      Unfortunately, when today we were at high tea, Parle Krackjack Biscuits served with tea to our guest, we noticed human hair stuck inside biscuit(s). It was really horrible and shocking. I checked manufacturing date, it was 20/11/2022, and expiry is expected on 18/06/2023.
                                      It was really not acceptable from Parle. No one has right to compromise our health.
                                      It would be great if you can investigate this and take strict action against reasonable person. I still believe, it was not usual practice for Parle.
                                      Attaching here screenshots of Parle Krackjack Biscuits packet, photograph of biscuit with human hair.
                                      Parle customer support has been notified about the posted complaint.
                                      Kindly contact us on on below details

                                      CONSUMER CARE CELL
                                      Parle Products Pvt. Ltd.
                                      North Level Crossing, Vile Parle East,
                                      Mumbai - 400 057
                                      Phone No. :[protected], Email : [protected]@parle.biz
                                      rgdongarkar's [Complaint's author] reply, Apr 5, 2023
                                      Your agent collected packet last week, but not provide acknowledgement for the same. No one is responding on emails. On top of that, you marked here my complaint as resolved. This is worst ever case of response to the consumer from company like Parle. Pathetic.
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                                        V
                                        vk764
                                        from Delhi, Delhi
                                        Mar 10, 2023
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                                        Address: Delhi

                                        I ordered a pack of Hide n Seek biscuit from Swiggy Instamart on March 5, 2023 and found the choco chips present in the biscuits were completely covered in fungus. Attached pictures below.

                                        Upon searching on this issue did I notice that it isn't the first time this has happened and Parle hasn't done much to get it fixed.

                                        I tried reaching out the Swiggy but their customer service cut me off and refused to help any further.

                                        Wouldn't even have bothered lodging a complaint here if it weren't for such a serious health hazard.
                                        Parle customer support has been notified about the posted complaint.
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