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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
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Parle reviews & complaints page 8

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A
Aurasupermarket
from Chennai, Tamil Nadu
Sep 30, 2021
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Parle — Whole Saler not taking return of expired good stating company not responding, Delivered old stock
A
Aurasupermarket
Sep 29, 2021Chennai, Tamil Nadu
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Dear Sir/Madam,
Sub: Request your support required on Stock Return.

We bought the Milano biscuits 192packs (details attached below ) directly from Parle Dealer: VARSHA AGENCIES, (GST-33AFLPT2269J1Z0, BO#3/36, 3rd Street, GKM Colony, Periyar Nagar, Chennai: ph: [protected]). Bill dated: 2 June 2021, But they delivered 10th March batch biscuits which got expired soon by 10th Sep. Though dealer promised of taking the return goods initially ; they are not responding now with different reasons. That Parle G company is not responding to their mail and they are not accepting return etc. Request your support on the same please.
Also there are about to expired good in stock, Those are also need some action please
Issues:
-Dealers delivered very old stocks (March stock in June)
-No response after discussion on product return.
-Sales person visit to shop is completely stopped. Due to which other Parle biscuits orders are also getting delayed.
FYIP: we need to order other Parle G brand biscuits
More details wrt bill copy, product photograph are attached for your perusal, thanks.

Expired product details: Requesting support on taking return

Parle Milano choco delight Rs30: - 57 Piece
Parle Milano chocolate chips Rs:30 -42 Piece
Parle Milano Mixed Berries Rs:30 -43 Piece
Parle Milano choco & Hazlenuts Rs:30- 42 Piece

[protected]
Parle customer support has been notified about the posted complaint.
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    M
    MaheshGehlot
    from Mumbai, Maharashtra
    Sep 30, 2021
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    Hi Team,

    This is to report that, I had bought 01 Kg Parle Chatkeens - Sev Bhujiya from nearest retail store and while consuming we feel some mud content/ particles in the same while eating.

    However I dropped an email on 30.Aug.2021 to inform Parle Support Team on Email - [protected]@parle.biz but unfortunately I got an undelivered reply for the same.

    Later I submitted a complaint on both the below company sites dated 30.Aug.2021 but till date I did not receive any response on the same from both links below.
    https://www.parleproducts.com/contact-us
    https://www.parleproducts.com/consumer_complaints.aspx

    Request you to please address this query at the earliest and assist your help.

    Thank you in advance.

    Regards,
    Mahesh
    Contact - [protected]
    Email - [protected]@yahoo.in
    Parle customer support has been notified about the posted complaint.
    Oct 10, 2021
    Updated by MaheshGehlot
    Any update on said complaint
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      A
      Aurasupermarket
      from Chennai, Tamil Nadu
      Sep 29, 2021
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      Address: Kolathur Chennai

      Dear Sir/Madam,
      Sub: Request your support required on Stock Return.

      We bought the Milano biscuits 192packs (details attached below ) directly from Parle Dealer: VARSHA AGENCIES, (GST-33AFLPT2269J1Z0, BO#3/36, 3rd Street, GKM Colony, Periyar Nagar, Chennai: ph: [protected]). Bill dated: 2 June 2021, But they delivered 10th March batch biscuits which got expired soon by 10th Sep. Though dealer promised of taking the return goods initially ; they are not responding now with different reasons. That Parle G company is not responding to their mail and they are not accepting return etc. Request your support on the same please.
      Also there are about to expired good in stock, Those are also need some action please
      Issues:
      -Dealers delivered very old stocks (March stock in June)
      -No response after discussion on product return.
      -Sales person visit to shop is completely stopped. Due to which other Parle biscuits orders are also getting delayed.
      FYIP: we need to order other Parle G brand biscuits
      More details wrt bill copy, product photograph are attached for your perusal, thanks.

      Expired product details: Requesting support on taking return
      Parle Milano choco delight Rs30: - 57 Piece
      Parle Milano chocolate chips Rs:30 -42 Piece
      Parle Milano Mixed Berries Rs:30 -43 Piece
      Parle Milano choco & Hazlenuts Rs:30- 42 Piece
      Parle customer support has been notified about the posted complaint.
      Sep 30, 2021
      Updated by Aurasupermarket
      Not sure how this compliant is marked as resolved. I didnt receive any mail or call from the Company. Neither from dealer. Please help to clarify. Is it all an eyewash?
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        P
        Prateek Routray
        from bhubaneswar, Odisha
        Sep 27, 2021
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        Address: plot 1248 , nayapalli , bhubaneswar

        Hidden sick large biscuits are not well packed due to which all the biscuits are got soft .
        Parle customer support has been notified about the posted complaint.
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          J
          Justin Abraham Sam
          Sep 27, 2021
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          Hi Sir/Ma'am,

          I had purchased Parle Hide & Seek Biscuit and found a foreign product in it. It had a fiber string baked along with the biscuit. Request you to look into this issue.

          Attached picture for reference.

          Regards, Abraham Sam
          Parle customer support has been notified about the posted complaint.
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            D
            Dedicating Guy Asif
            Sep 17, 2021
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            Address: Gorakhpur uttar pradesh

            Very poor quality is getting worse day by day of parle krack jack biscuit plz impove quality of krack jack thank you
            Parle customer support has been notified about the posted complaint.
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              O
              Omkar12857
              Sep 4, 2021
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              I brought a krack jack biscuit packet of 10 rupees and when I opened it there was one full and in other one there were only half biscuits. I have proof also
              Parle customer support has been notified about the posted complaint.
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                E
                Ekta Mewada
                Aug 23, 2021
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                I found this insect in melody chocolate, the insect is so similar to the color of chocolate that if it was a kid, would have eaten the insect with the chocolate. How can the company be sooo careless !
                The company deserves to be sued and fined for a mistake like this.
                Parle customer support has been notified about the posted complaint.
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                  A
                  Ankush Rakhecha Gupta
                  Aug 16, 2021
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                  Address: Agra

                  I bought Parle g 1 kg pack few days back for my 1 year son from a mega store in agra . He was eating it for 3 days and was sleepy all the time but i didn’t notice than after 3 days my husband ate the biscuit and he found kerosene smell so loud he could not even smell it or eat it . My kid would get ill. Company like Parle g should have taken care of basic hygiene .
                  Parle customer support has been notified about the posted complaint.
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                    S
                    SikanderShaikh
                    Aug 14, 2021
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                    I bought a packet of Monaco biscuits and after opening of the packet I found a live worm above one of the biscuits.

                    How can such a reputed company provide such type of quality, it seems that the quality check is not proper and the company is least bothered about their customers.
                    Parle customer support has been notified about the posted complaint.
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                      R
                      Rushab Tarade
                      Aug 11, 2021
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                      I don't understand why chocolate chips are reduced in the biscuits it has subsequently in past year
                      You might think this funny but you are degrading the reputation and standards set before .don't ruin this biscuit
                      Hide and seek fan boy
                      Parle customer support has been notified about the posted complaint.
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                        M
                        Madhu Sudhan Bangalore chikkachannegowda
                        Aug 4, 2021
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                        Address: 2516 smv layout 1block kengeri pin 560060

                        From Karnataka = Bangalore, purchased 10 leach jack biscuits pack each of 10 ruppee and found a copper metal inside the biscuit. Request to please consider this complaint on high priority and please take necessary actions. As many individuals especially kids will be eating the biscuits, it will badly affect there health. Request to please take necessary actions against this incident. Looking forward for the response.
                        Parle customer support has been notified about the posted complaint.
                        Thanks and there is a typo error in the complaint it’s krack jack not leach jack.
                        Kindly contact on our below consumer care cell

                        Thank you...
                        CONSUMER CARE CELL
                        Parle Products Pvt. Ltd.
                        North Level Crossing, Vile Parle East,
                        Mumbai - 400 057
                        Phone No. :[protected], Email : [protected]@parle.biz
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                          Z
                          zplus martvijapur
                          Aug 1, 2021
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                          Maaa ti chut teri parle bc mc chut mari ke dimag ki maa chod ke rakh di hai bc ..tumara distributor maal hi nai bhej raha hai 1 month se ... mere sare customer complaint kar rahe hai MC photo dekh bdsk
                          Parle customer support has been notified about the posted complaint.
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                            R
                            Ravinder114
                            Jul 30, 2021
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                            Address: Booth No 114 sector 20 c

                            Distributor refuse to give scheme
                            Parle customer support has been notified about the posted complaint.
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                              M
                              Mahavir7777777
                              Jul 26, 2021
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                              I have purchased parle ji mrp rs.5 and printed on the packet 20% extra( 10 nos. ) biscuit from my nearest shop.parle ji biscuit packet size is short and after two days i have purchased same 24 nos. 18 % extra printed Parle ji biscuit from another shop its size ok.attaching video of two same types of biscuit tell me which one the original.
                              Parle customer support has been notified about the posted complaint.
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                                K
                                killernel
                                Jul 24, 2021
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                                Address: Chikali, Pune 412114

                                Hi, We own a shop in Chikali area of Pune. There was a recent change in distributors in my area and the new distributor is refusing to give replacements for expired biscuits bought from previous distributor. Request you to please look into it
                                Parle customer support has been notified about the posted complaint.
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                                  S
                                  Sadanandam225
                                  Jul 15, 2021
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                                  Address: Andhrapradesh

                                  I'm interested work with u
                                  You please give me membership in
                                  parle G company please share your details
                                  My name:sadanandam
                                  Ph no:[protected]
                                  GMail:[protected]@gmail.com
                                  Parle customer support has been notified about the posted complaint.
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                                    S
                                    Sankha Subhra Kundu
                                    from Kolkata, West Bengal
                                    Jul 15, 2021
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                                    Dear Parle Team,
                                    I bought few packets of Parle Platina Black Bourbon from Big Bazaar, Narendrapur; as my child is very fond of it.
                                    It is very unfortunate that during consumption we found broken plastic pieces attached with the cream & it is very difficult to distinguish.
                                    We are lucky enough this time as few biscuits were consumed by me & I got the plastic piece during chewing otherwise it would have been a severe food safety incident causing harm to my family.
                                    How can a company design some premium variety with this poor quality of packaging? It is really disappointing.
                                    Please do the needful to avoid such incident in future.

                                    Note: Already emailed the same complaint on 03.07.2021to [protected]@parle.biz but no response till date. Is it the way a company operates? Very unprofessional & unfortunate.

                                    Sankha Subhra Kundu
                                    [protected]
                                    Parle customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 16, 2021
                                    Parle Customer Care's response
                                    Respected Customer,

                                    Kindly note that we have not received your mail request you to kindly resend the mail again.

                                    Or else provide us with your contact number and address so that we can get in touch with you for further investigation in this matter.
                                    In which mail ID you want me forward. I have forwarded in [protected]@parle.biz.
                                    If you have not received then provide me alternate email ID.
                                    My contact number is already provided for your refernce.
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                                      V
                                      vaibhavsurve
                                      Jul 14, 2021
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                                      Address: Maitri Super market , Green Avenue Building no 1/B, Shill Village Kalan, thane -421204

                                      Dear Sir/Madam,

                                      we have Super Market in Kalyan Shilphata Road, we want to order Parle - G Product for same. we got contact number of one of the your distributor's his Name is Mr Mitesh (Mb.[protected]). But he is not responding to us.

                                      May i request you to please provide us contact number of any of the other distributors or provide alternate solution

                                      Regards,
                                      Vaibhav Surve
                                      [protected]
                                      Parle customer support has been notified about the posted complaint.
                                      Kindly contact on our below consumer care cell

                                      Thank you...
                                      CONSUMER CARE CELL
                                      Parle Products Pvt. Ltd.
                                      North Level Crossing, Vile Parle East,
                                      Mumbai - 400 057
                                      Phone No. :[protected], Email : [protected]@parle.biz
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                                        M
                                        Multigrain
                                        Jul 10, 2021
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                                        I got trailed biscuit and get something black discusting thing inside the pack and I am uploading the picture it's not uploading
                                        Parle customer support has been notified about the posted complaint.
                                        Kindly contact on our below consumer care cell

                                        Thank you...
                                        CONSUMER CARE CELL
                                        Parle Products Pvt. Ltd.
                                        North Level Crossing, Vile Parle East,
                                        Mumbai - 400 057
                                        Phone No. :[protected], Email : [protected]@parle.biz
                                        What is this
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