[Resolved] Parle — Hide and seek bourbon quality | |||
I am a regular consumer of Biscuits produced by Parle Agro and I am seriously disappointed with the amount of cream in Hide and Seek Bourbon that I bought a day ago. All Biscuits in the pack had preposterously low amount of cream. The batch no. is N1 27 AB. Also, the consumer feedback email id provided is faulty and doesn't work. I hope this problem is looked into as soon as possible. If this continues in the future, I will have to seriously think of not buying your products anymore. Regards, Soumil Y. Joshi Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Parle customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Parle Customer Care's response Dear Mr. Soumil, Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention. Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance. We appreciate your efforts to contact us and registered this complaint and assure you not to repeat the same in future. Also to inform you that We are Parle Products and Biscuits and not Parle Agro as Parle Agro is a different entity for Parle Products and Parle Biscuits. We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same. Thank you... CONSUMER CARE CELL Parle Products Pvt. Ltd. North Level Crossing, Vile Parle East, Mumbai - 400 057 Phone No. :[protected], Email : [protected]@parle.biz Visit us at www.parleproducts.com Contact Person: Ms. Rachana More | |||
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