[Resolved]  Parle — issues regarding promo code

I had bought a parle hide and seek pack which should give me a cashback of rs 15 on paytm. But i didn't find any promo code in the pack. I am from cuttack, odisha. I looked at the terms and conditions and confirmed that the offer was valid. I did scan the qr code in paytm mall app. But when it asked for promo code, i searched everywhere inside and outside the pack, but couldn't found one. Intentionally or unintentionally you have done a business which is regarded as fraud. Look into this matter.