[Resolved]  Parle — lizard fry in parle elaichi rusk

Address:Ernakulam, Kerala, 682020

I have bought a packet of parle elaichi rusk. Actaully my wife is a pregnant women, have been eating rusk to avoid morning vomiting tendency. But today she has found a lizard fry from rusk packet. Why you are selling this much cheap quality product? Rusk is a food product which is commonly using for sick persons, children etc. So it is very hard to conceive this packet contains such a thing.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Parle Customer Care's response
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below with PKD and Batch Number of the complaint packet.

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments 

Comments

I have red your complaint against Parle biscuits.

I am consumer from US, I have also found Defective' biscuits.
I have lodged complaint with Parle.I haven't received reply from Parle.

Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
plus there is inspection of Export Inspection Council of India.

Parel Company and these agencies try to cheat consumers

It is "Breach of Trust "

I am planning to lodge a Consumer Complaint in Consumer Court.

If, you are interested please, contact me immediately.
Kindly invite other Parel biscuits complantants.

DO NOT SUBMIT/GIVE YOUR DEFECTIVE PRODUCT TO pARLE cOMPANY/DISTRIBUTOR.
IT IS A LEGAL PRROF !

Remember ! " United we Stand, Divided we fall "

Thanks,

Rajesh Ranade
USA
e-mail :[protected]@yahoo.com
Hi,
I don't know why this complaint marked as RESOLVED. Parle agent had collected the contaminated rusk packet from us for the verification.But after that they are not responded till this moment and compliant is marked as resolved.What a customer care support of Parle !!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    639
    Pending
    107
    Resolved
    322
    Parle Phone
    +91 22 6691 6911
    +91 22 6691 6915
    Parle Address
    V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
    View all Parle contact information