[Resolved]  Parle — parle g - biscuit expired & outdated product

Address:400078

To
Parle products pvt. Ltd
Mumbai

With reference to the above subject, i have purchased a parle g biscuits-800 grams - rs.60/- packet on 29.08.2017 at 01.30pm this afternoon from one shop in bhandup west - mumbai 400078. I had 2 packets of biscuits with my parents, we got vomiting, then i suspectly just check the biscuit pocket. I was shocked..? The manufacturing date of this parle g biscuits - biscuit packet on 04.02.2017 vide batch no. Ab 4a p1 which this biscuit was already expired over the period of 7 months.
We have met the retailer by this evening at 6pm. And asked him to replace expired biscuit. But, the retailer was refused to change but after i insisted then he told he will give this expired packet to parle company person / agent. After 15 days i met the retailer again and asked for the status, then he said in this, company person / agent was failed to take back the defective expired from the retailer.
So in this situation, i have no option and i am forced to launch a complaint against this with indian consumer forum.
Hence kindly request you to replace the expired biscuit packet with new one.

I hope you will understand the seriousness of this issue, and act immediately.

With regards,

Pravin kyatham.
Affected consumer.
Mumbai - 400078.
[protected] / [protected].
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Oct 27, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Parle Customer Care's response
We have received your complaint on our Customer care cell id and replied to you. Kindly check your mails.

for more assistance kindly contact to our customer care cell contacts..
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