Parle — Parle Platina Black Bourbon - No Response After The Complaint on 03.07.2021 | |
Dear Parle Team, I bought few packets of Parle Platina Black Bourbon from Big Bazaar, Narendrapur; as my child is very fond of it. It is very unfortunate that during consumption we found broken plastic pieces attached with the cream & it is very difficult to distinguish. We are lucky enough this time as few biscuits were consumed by me & I got the plastic piece during chewing otherwise it would have been a severe food safety incident causing harm to my family. How can a company design some premium variety with this poor quality of packaging? It is really disappointing. Please do the needful to avoid such incident in future. Note: Already emailed the same complaint on 03.07.2021to [protected]@parle.biz but no response till date. Is it the way a company operates? Very unprofessional & unfortunate. Sankha Subhra Kundu [protected] Was this information helpful? | |
|
Parle customer support has been notified about the posted complaint. Verified Support Jul 16, 2021 Parle Customer Care's response Respected Customer, Kindly note that we have not received your mail request you to kindly resend the mail again. Or else provide us with your contact number and address so that we can get in touch with you for further investigation in this matter. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
639
Pending
107
Resolved
322
View all 639 Parle reviews & complaints
+91 22 6691 6911
+91 22 6691 6915
V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
View all Parle contact information
If you have not received then provide me alternate email ID.
My contact number is already provided for your refernce.