[Resolved]  Parle — paytm cash code missing in bakesmith biscuit pack

Address:Mumbai City, Maharashtra

Respected officials of parle, i am ganesh shenoy from mumbai, maharashtra. I have bought parle bakesmith the english marie biscuits pack with the valid paytm cash back offer printed over it. But on opening the pack there is no promo code printed anywhere in the pack. This is a case of complete fraud and misguiding the consumer as per the commitments on the product sold. It was never expected of an old and reputed company like parle.
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Feb 3, 2018
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Parle Customer Care's response
Don't over react..

Kindly contact our customer care cell at [protected]@parle.biz[protected] as this is not our official email id.
Complaint comments 

Comments

One week passed but no response at all from Parle.
Parle looks like has degraded to the worst level.
Parle Customer Care's response, Jan 3, 2018
Verified Support
Kindly contact our customer care cell at cs@parle.biz 022 6691 6929 as this is not our official email id.
The issue is resolved today.
Parle Customer Care's response, Jan 3, 2018
Verified Support
Thank you for sharing your experience..
Brought hide n seek packet giving Rs 15 cash back but could not find any code on the pack...wasted around 2 hours but hopeless...why such bad marketing
Parle Customer Care's response, Jan 3, 2018
Verified Support
Don't over react..

Kindly contact our customer care cell at cs@parle.biz 022 6691 6929 as this is not our official email id.
I buy a two parle hide and seek biscuits and company offer is cash back 15 rs per pack i try to redeem the point but its not work
Parle Customer Care's response, Jan 3, 2018
Verified Support
Kindly contact our customer care cell at cs@parle.biz 022 6691 6929 as this is not our official email id.
Parle Customer care, thanks for your prompt response after 17 days.

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