[Resolved] Parle — they sell expired products in new packaging

Shivam Nayar

from Delhi, Delhi

Address:

Panchkula, Haryana, 134112

I bought multiple packets of parle, on each biscuit you can see white fungus on every choco chip particle.

They are clearly fooling people. I am from chandigarh and i bought packets from here itself.

That's the only reason they also give paytm cashbacks on their products.

Customer is pathetic as they want it to be like that so that no one can easily reach them

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Nov 6, 2018

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

Parle Customer Care's response Respected Customer,

Your patronage of our products is greatly appreciated.

Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction.

These white dots are nothing but Fat Bloom.

Fat bloom is fat or cocoa butter that is separating from the chocolate and depositing itself on the outside of it giving white appearance and can happen when the chocolate has been stored at a relatively cool temperature and is then moved too quickly into much warmer surroundings.

This white appearance is not fungus or any microbial growth. It is safe for human consumption.

In short, causes of fat bloom are quick temperature changes and overly-warm storage. It is just fat molecules migrating on top surface.

Hope we have satisfied your query.