[Resolved]  Parle — white spots on choco chips in hide and seek biscuits

Address:New Delhi, Delhi, 110009

I am a regular consumer of parle products and i was quite satisfied with the quality. I purchased a packet of parle hide and seek at a local store in gtb nagar hudson lane, dda market this evening (14.12.18). I found small white spots on the chocolate chips in the biscuits. I am not sure if it's any food additive. I browsed and came across a similar complaint where the consumer suspected it of being fungus. I am not sure if this is edible now. Please look into the matter at the earliest. The batch no. Is 13 17 ab packed on 17/08/18. I have uploaded a picture.
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Jan 19, 2019
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Parle Customer Care's response
Kindly contact on below consumer care details

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments 

Comments

Quantity in a pack is less than stated on it. Weight of pack should be 47.25 gms(gross 49 gms) but I found a pack that is 39 gms only(gross). Extra 25% as mentioned on pack is not there. There is weight difference of quantity. Company like parle shouldn't cheat consumer by tendering less quantity.

Girdharilal Rathore's reply, Dec 22, 2018
How did You marked my complaint as Resolved? I just 2 minutes?
Earlier monaco biscuits used to be crispier much baked properly now they are lighter as some duplicate company is making it very much dissatisfied .As l used to be loyal consumer of parle products l want the same to be in the market as earlier.

Dealer koi accha banao bhaiya baat karne ka scence nhi h
I am fan of parle g but today I opened a packet and saw some white in choco chips of hide and seek pls tell is it edible or not and watch it out. Thanks

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