[Resolved] Parveen Travels — Bad service
I've travelled from Chennai to Madurai in parveen travels. I came exactly 3min late (reached @ 9.03 pm) from the departure time(9 pm). For that the man who's checking the passengers list had shouted like the hell. This shows how you treat your customers. Even mistake is in my side he's not suppose to use such a harsh words after I asked excuse. Very bad attitude shown towards customer. I don't know the person name. If it's known I would be darely mentioning it here. Very bad customer service. Bus is good but the people like driver etc treating the customers are not at all good. And they don't have a basic courtesy to tell the stopping names for making Travellers trip easy. Everybody traveling from Chennai to madurai will not be aware of their getting point name. Driver or someone over there it's their responsibility to announce the local stops there. Very very bad experience. Sorry to say this waste people working there.
Complaint marked as Resolved Sep 17, 2016
[Aug 14, 2016] Parveen Travels customer support has been notified about the posted complaint.
Verified SupportParveen Travels Customer Care's response, Aug 17, 2016
Thanks for bringing the issues to our attention. Please provide us your Pnr number.
Thanks & Regards,
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