[Resolved] Parveen Travels — Bad service | |
I've travelled from Chennai to Madurai in parveen travels. I came exactly 3min late (reached @ 9.03 pm) from the departure time(9 pm). For that the man who's checking the passengers list had shouted like the hell. This shows how you treat your customers. Even mistake is in my side he's not suppose to use such a harsh words after I asked excuse. Very bad attitude shown towards customer. I don't know the person name. If it's known I would be darely mentioning it here. Very bad customer service. Bus is good but the people like driver etc treating the customers are not at all good. And they don't have a basic courtesy to tell the stopping names for making Travellers trip easy. Everybody traveling from Chennai to madurai will not be aware of their getting point name. Driver or someone over there it's their responsibility to announce the local stops there. Very very bad experience. Sorry to say this waste people working there. Was this information helpful? | |
Sep 17, 2016 Complaint marked as Resolved Parveen Travels customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Parveen Travels Customer Care's response Dear Sir, Thanks for bringing the issues to our attention. Please provide us your Pnr number. Thanks & Regards, Customer Care | |
 5 Comments | |
Comments
A material was booked on 29th of this month from ooty and they promised me that it will be reaching me on 31st evening in vellore but still the material hasn't reached me, also no response from parveen side even if they respond they gave me only false information.i haven't experienced such a worst service.
Reply
A material was booked on 29th of this month from ooty and they promised me that it will be reaching me on 31st evening in vellore but still the material hasn't reached me, also no response from parveen side even if they respond they gave me only false information.i haven't experienced such a worst service.
A material was booked on 29th of this month from ooty and they promised me that it will be reaching me on 31st evening in vellore but still the material hasn't reached me, also no response from parveen side even if they respond they gave me only false information.i haven't experienced such a worst service.
Hi I am hari from Bangalore I HV booked a car from ramnad to madurai full money I pay .due to some problem I can't go so I HV informed to travels 4hours before that cancel it today and tomorrow we will go he told k and finally he is saying they can't refund the money back they r [censored]er people
I Travel on 29.09.18 parveen bus, and stop the bus break and lunch at a2b. At time not pick the customer after lunch .
And I mentally upset, loss of bus.
1. At the why not communicated with customer.
2. Please share driver No all travel customer.
Regards
Ramachandran
[protected]
And I mentally upset, loss of bus.
1. At the why not communicated with customer.
2. Please share driver No all travel customer.
Regards
Ramachandran
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
276
Pending
0
Resolved
59
+ 91 44 2819 3538
+ 91 44 2479 2939
AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
View all Parveen Travels contact information