[Resolved]  Parveen Travels — Bus didn't stop at the pickup point

Address:

Chennai, Tamil Nadu

I booked two tickets to Rameswaram for the journey on 28/06/2014 .I specified the boarding point as Nanganallur But the bus didn't stop at the nanganallur stop .Instead they gave the ring from Perungalathur That I have missed the bus and that five persons boarded the the bus at nanganallur.When I asked them to give the names of persons who boarded the bus at Nanganallur they awaded direct reply.When we persisted they provided alternate accommodation upto Ramanathapuram .When I sent an email complaining about the treatment meted out to me I got an awasive reply that they have provided best possible alternate arrangements. I think the management is interested in increasing their fleet strength and develop their business without bothering about service K.Ramachandran