Parveen Travels — Cheating the customer.. Instead of AC sleeper they gave semi sleeper and charged over cost 2000 rs for 400 KM

Today 24th Dec 2021

booked Perveen AC sleeper for 2000 till Salem.

time delay 9.15 but they started at 9.40 that too different bus which is semi seater..

Complain 1: Over charge for bus 2000 rs for 400 KM

complain 2: Time delayed 9.15 bus but they started at 9.40

complain 3: Bus changed instead of AC sleeper they gave semi seater.

complain 4 : I booked ticket at 9.13 for 9.15 bus but till 9.13 they didn't tell me that till Changalpattu semi seater after that oly sleeper available.

complain 5:: semi seater bus seat is not comfortable for my son and they said it's AC bus but AC didn't work.

complain 6: We crossed Changalpattu but no AC bus is waiting for us and now 12 clk DEC 25 till now we didn't get the correct bus..

Complain 7 : Customer called but no one attend the call and finally driver is telling that the sleeper bus available in Tindivanam again' it's too long from Chennai...

I need my money back... I came to Parveen along with my 1 year old son and almost my 75 % my travel is completed then why should pay for sleeper 2000..

please take this complain as very seriously and help me to get justice.. it's complete chaeating

my number [protected]