Parveen Travels — delay of vehicle to boarding point

Address:

Chennai, Tamil Nadu, 603203

When ever i book parveen travels, there will always be a delay of 1hr - 2 hrs to the boarding point. And informing this to the office people, people are not very supportive in responding with a reason. They are asking me to speak with the driver to find out reason for delay when bus arrive at boarding point. As an individual i dont want to waste my time of 2hrs in midnights sitting in bus stand alone. And the details of driver with bus number is not receiving before boarding.