Parveen Travels — departure point mentioned while booking gets changed often

Address:	Madurai, Tamil Nadu, 625001
Website:	Parveen travels booking through redbus

Booked ticket from mattuthavani madurai to bangalore. As per booking departure point is at mattuthavani but I received call from parveen travels stating the bus is delayed and i am the only person from mattuthavani so asked me to come 30 mins early so that will be sent to periyar in a pickup vehicle. I received a call at 12:40pm to check will i reach on time. At 12:55 pm while I am very close to mattuthavani on my way i received a call the pickup vehicle is gone and will i be able to able to go to periyar when I blasted him that I am near to mattuthavani he asked me to reach there and i was sent in a two wheeler with a parveen office staff to periyar. My concern : 1.If there is no pickup available in mattuthavani why is that given while booking. 2.Why did the office staff called me 3 times to confirm i am reaching 20 mins earlier to the pickup and at last informed me there is no pickup vehicle and send me in a 2 wheeler. This is heights o[censored]nprofessional opetation. Request the management to act on this and make sure the details of departure are updated properly in the website while booking.