Parveen Travels — Driver behaviour is very worst

1 Review
 raghu_07 on May 20, 2017
The Ticket was booked from Chennai to Madurai.
I called the Travels agent in the morning and confirmed that we can drop from bus at Mellur bus stand.
While boarding on the bus asked the driver and cleaner to drop us on the melur Bus stop. They replied that OK, will drop you in the melur bus stand.
They also accursed that will Intimate us 10 minutes before reaching Melur.

But they stopped the bus in the Buy-Pass and asked me to get down from the bus in a very bad manner.
The Buy-pass and Melur Bus stand is very far and it was very difficult for me as I had little child and more number of luggage.
From the Buy-Pass their will be no CAB or Auto available or any other Vehicle will not stop for Lift.

We asked the Driver to drop us on the bus stand but he spoke very rudely and with worst language.

He Insulted us very much in front of other passengers.

If they cloud said earlier, that bus will not stop in Melur bus stand then I cloud have arranged some Auto or booked CAB earlier.

Totally Worst behaviour with Driver and Travel, we paid 2000 from the buy -Pass to reach home.
Whereas the ticket cost is 750/Passenger and for 2 ticket 1500.

2000RS totally wasted.
I am very much disappointed with this Journey.

Complaint Status

[May 20, 2017] Parveen Travels customer support has been notified about the posted complaint.
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    AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
    Parveen Travels - Driver behaviour is very worst