Parveen Travels — frequent breakdowns

Address:

Pursaiwakkam, Chennai., 600002

I am drafting this as i had a very bad experience from the company side. It was a during my travel from chennai to ooty where the bus breakdown happened at 3.00 a. M in the morning and we were left back at the middle of the road.

The bus driver asked us to board another bus travelling to coimbatore and go to coimbatore. Why should a person going to ooty go to coimbatore when i have paid for travelling to ooty. And the bus driver was asking me to get some public bus and go to ooty at 3.00 a. M, when i was enquiring about my travel from coimbatore.

The bus tn 21 bz 3899 non-ac has already meet with this same type of breakdown issue earlier and no permanent corrective action was taken, why doesn't a driver and co-pilot did not ensure this before he starts the bus.

The bus driver in the next bus (Parveen travels) asked me to sit on the floor till coimbatore. It is completely disheartening and humiliating.

We were put up in the middle of a open bypass, gents and ladies were with us who suffered alot

I want a proper explaination to the issue with the breakdown.