[Resolved]  Parveen Travels — Lady passenger not picked up from mentioned boarding point and incorrect information provided by customer care.

Address:	Bangalore, Karnataka
Website:	Parveen travels

Due to non arrival at scheduled time when customer care was contacted at 10pm regarding info about the bus and lady passenger pick up, was given wrong information that passenger was picked up inspite of calling repeatedly more than 5 times to the customer care for informing that passenger was waiting from 9:15pm. They cut the call twice without giving proper information and even did not have the courtesy to call back and reply. After repeated follow ups from the relatives the bus which went off without picking lady passenger was stopped long way from boarding point and lady had to travel alone by taxi to catch the bus.