Parveen Travels — No courtesy / responsibility

Address:	Chennai, Tamil Nadu, 600127
Website:	www.parveentravels.com

Hi my name is thameem ansari. J from chennai. I approached your travels with full hope and happily in perungalathur on saturday[protected] @7.00pm to travel just for pondicherry. (For gst road way) but i was not been informed that the bus will go through the ecr way.(1st mistake)

I had my "just born baby" along with my wife having my baggages. Your office guy told that bus will arrive @ 7.45pm so we are ready to depart and was not considering about the fares. We booked the ticket for 2members "350 + 350rs". (For normal 100 + 100rs) tickets. (2nd mistake)

Tid : bspt[protected]
Seat # 19, 20.

We waited for 1hr atleast just for 2hrs of travel. Finally after i got fedup with many excuses and reasons from your office guy. So i went to get some food as parcel. But my bad luck bus arrived @ that time i got a call from the office guy and i came running the way.

Finally i bored and entered into the bus with my wife and kid. Since it was dinner time you are very rich travels you stopped in a high class hotel in mahabalipuram where i could not able to get a single water packet too.

How can you decide that all passengers are very rich to have food where you have halted for food break.
Did you guys think about a normal person to have food ?????? (3rd mistake)

Fine even we bare our hunger and continued the journey again.

Finally when my destination place was near i clearly informed the driver to stop exactly at "shivaji statue" @ ecr. But driver didnot hear/responsed for what my concern is for. He straight away driven without stopping where i said to stop and passed us very long for 3-4kms away from my stopping.(4th mistake)

Highlight you did is ""without even a coutesy you have thrown us (Me, my newborn kid, my wife) to a non transport area @12.00clk midnight time""(5th mistake)

When i was talking about this to driver after getting down from the bus, he just simply started the bus and went away without any reply for a word sake. I was wondering about the behaviour/attitude shown to the passengers. You guys are well trained.

""i really felt as shame to use your travels where there is no safety for ladies or child in your travels & no service too"".

If you really have a good heart please refund my trip amount to me.
Call me to get my bank details for refund

Thameem ansari. J
[protected]
[protected]@yahoo.Co.In.