Parveen Travels — presenting wrong bus timing in red bus app

Arvindadhithya

from Mumbai, Maharashtra

Address:

38m/1c Dasampalayam road, mettupalayam, Coimbatore, Tamil Nadu, 641305

I have booked my bus from Chennai to Avinashi and the boarding time was mentioned at 4.00pm.
So I came to stop at 3.20pm itself. Have been standing around one hour and bus was not at the place. So I called to parvenn travels and asked and they said that time was mentioned wrongly and bus will come to stop only after 5.30. I'm standing in bus stop for more than 2 hours 30 mins. Why are you making such a mistakes for the customers. Half of the day of mine has been wasted. I want a resolution from your side and give a solution as soon as possible
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Comments

Sathish90

from Mumbai, Maharashtra

Ask refund your money. Otherwise they will do the same mistakes. Bus can came late. But if you are late by 5mins they won't wait. And sold your ticket and will not refund your money. This travels not properly send information to passenger. They need money only. Not passenger satisfaction. This is the number one travel to cheating the passenger.