Parveen Travels — Regarding the conductor yelled at the old lady

Hello sir, I took Parveen travels from chennai to puliyangudi on 04/08/2022, 09:00 PM Parveen Travels NON A/C Semi Sleeper (2+2), the bus conductor who yelled the old lady in front of everybody this is the way the Parveen travels treat the customers, this is so awful and atrocious, the old lady get so depressed and that makes the circumstances also worst in mid time, and He just on the lights and yelling the old lady like anything this is the way your trained your staffs to behave with the customers, So please take action against the conductor or otherwise your respected company will face the lawsuit for chaos.
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Dear Sir, Please find the response fin regards to the issue.

Spoken with drivers concern passenger boarding point perungalathur driver as called customer while nearing pourur toll itself customer grand son lift the phone he said that he had booked the ticket for his grand ma but she dont have mobile phone so he asked driver to wait and pick up ...after bus reached perungalathur passenger not reported in office there vehicle waited for 20 mins ...driver called that mobile number for 10 times customer mobile phone is keep on waiting till last customer not attended
after 20 mins customer came in two wheeler... driver asked the grand son why you not attend the phone call he said i am driving so cant attend... driver said i am waiting for 20 mins all customer are shouting inside that all bus departure...but on the way the customer grandson he at called shouted the driver on entire route

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