Parveen Travels — Ticket fair is not refunded

Address: AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu - 600 007

I booked a ticket from Chennai to Nagercoil on 04/09/2023 at 8:15 PM PNR Number ABBN92I5942759. From Parveen's side, they cancelled the bus and confirmed the ticket fair will be refunded within 3-5 days. It's been a month after that, called the Parveen office multiple times but haven't received my amount back yet. It's very frustrating and disappointing that I should go this far to get my refund back. hope they will complete my refund.