Parveen Travels — Unethical behaviour

Address:

600073

Ref - pnr - bspt[protected]
Travel date - 10th july 2016.
From coimbatore to chennai

I went to parveen office at coimbatore with my 5 yr old son and my wife to board the bus at 9.00 pm.
Manager inside the office was really rude... He was not interested to answer when bus is scheduled etc. Just said "sir, go and stand outside. We will call you when the bus is ready"...In local language. It was really embrassing for me.

As the bus got delayed, guys planned to take all the people of that bus to main road which was fully packed with vehicles. Person named karthikeyan was again a rude guy, he took every passanger to the main road and made us wait in dark for 30 mins. That was as complete chaos in heavy traffic, with kids and luggage. When we spoke to karthikeyan, he just said me, why the hell you booked ticket with parveen. We do not require you. That shows parveen travels is having incompent work force... All the passangers are dissatisfied.

Bus was a go green bus, but i saw driver and cleaner throwed all the empty water bottle on the road. That was really against swach bharath. I am going to write this in consumer forum as well.