Parveen Travels — very poor service

Address:

Hyderabad, Telangana, 500076

A worst service you can ever have. Very unprofessional staff including the staff at the koyambedu office. The staff harass the customers & lie to the teeth. Busses are dirty & staff including drivers are absolutely rude (Earlier experiences). Never recommended. They dont even bother to respond to the customer inspite of leaving the customer at lurch. My son was travelling from chennai to hyderabad & his boarding time was 7.45, he reached the boarding point at 7.52, the staff had called at 7.50 & had said they were at some location & he was enquiring about the passenger when he was told he is there in next 5 min he said ok. As there was huge traffic jam hence was told he would be reaching in 5 min. The bus left & the staff at the office refused to talk to me telling my son to look for other alternative. I was desperately trying to reach them to find the next best alternative but they refused to speak. As my son is regular from chennai to hyderabad & was a frequent user of this service & are aware the number of times it had delayed reaching the destination on time but they never were apologetic about it. But if a customer is delayed by 5 min you need to loose.