Parveen Travels — Worst service - left passenger

Vijayamurali1994

Address:	Pudukkottai, Tamil Nadu, 622003
Website:	www.parveentravels.com

I booked bus for 27th March, 2016 in pudukkottai and the bus left me without any phone call or any information.I generally avoid this travels because of this issur.I don't know what kind of service is provided to customer.I lost my bus as well as my money.Worst service ever.If we ask the travels in charge for Parveen in Pudukkottai, he is saying he doesn't have the contact number of the passanger and does not know the driver number too.Too careless and too lethargic replies.How can they leave their passanger without even informing or without a call? If you can't provide proper service tell your passengers.

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Parveen Travels Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir/Mam,

We regret for the inconvenience cause during the travel with us. With reference to your complaint, please be informed that bus arrived at Pudukottai 10:55 pm and departed at 11:.05 pm, bus waited for 10 minutes for your seat in pudukottai and driver announced the same before bus departure.

Also from concern branch tried out calling, your number was not reachable. due to which we are unable to inform you about the departure.

We recommend you to report at least 20 Min prior to the departure time, for hassle free check in.

Thank you for choosing Parveen Travels as your travel partner.

For any further assistance, please feel free to contact us on below given contact details.

Thanks & Regards,
Customer care
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