Parveen Travels — wrong information of pickup, rude behaviour of driver, not proper guidance from customer care

Address:kg signature city chennai, Chennai, Tamil Nadu

I got call around 3pm on 30th aug 2019, that my pickup point from pour toll is chnaged to koyemdedu and timing from 8pm changed to 7pm. On way to koyededu bus stand got conved that stay koyemdedu metro station thus was standing there for 1 hr n after every 5-10min calling customer care number thus got conved that bus will start, will reach soon, ur information conved to driver.8pm driver called i am waiting in initial pickup location pour, i told its chnaged he told dont know english, hindi only local n i cant wait do anything. Thus i missed my bus
Was this information helpful?
No (0)
Yes (0)
Parveen Travels customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parveen Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    276
    Pending
    0
    Resolved
    59
    Parveen Travels Phone
    + 91 44 2819 3538
    + 91 44 2479 2939
    Parveen Travels Address
    AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai, Tamil Nadu, India - 600007
    View all Parveen Travels contact information