Passport Office Bangalore — passport delay

Address:	560066
Website:	passportindia.gov.in/AppOnlineProject/online/apptAvailStatus

Passport applied on 4-apr-2018 for my family with following file no
1) bn[protected]
2) bn[protected]
3) bn[protected]
Only counter a & b verification has taken place & exit was given with application status - "sent to passport office for further processing" no "c" counter verification was done with all the "normal" cases on 4-apr-2018 (Reason do not know)
Till today the status remain same "sent to passport office for further processing"
Next day for my wife all the counter "a", "b" &"c" verification was done & she received the passport in 6 working days
Pls. Help me to get our passport r let us know for what reason it is stuck

Thanks
With regards
Ravi bharat
+91-[protected]