Passport Office Bangalore — selling of passport covers to innocent customers

Address:

Bangalore, Karnataka, 560079

When i went to PSK Bangalore, Lalbagh center for passport renewal, TCS staff handling passport Application checking as a part of "A" counter(First level Verification) are illegally selling the passport cover for innocent customers. the lady at counter A7 on 10/04/2018 @11.40 AM convinced wrong way to my wife to buy passport cover as if it is must have item and literally forced to buy it even after my wife told by mistake she said she need it. Even i met the TCS manager who also looked like he is involved in selling this passport cover to increase the revenue for his company did not allow me to cancel the order and he asked me to contact customer care for cancelling the order, When i called the customer care No[protected] they are telling its not possible to cancel the order( Receipt No : PP[protected]), So this is clear case of cheating by TCS staff in PSK Kendra, Labagh center, Bangalore.
Please cancel my order, Initiate the refund and take action against the TCS staffs.