Passport Office Bhopal — passport application not processing due to non existence of passport file number in current online system applied in year 2012

Address:

Jabalpur, Madhya Pradesh, 482002

Dear sir,

I have applied for my new passport application this year in jul-2017 and on my appointment day in jabalpur passport office they informed me that you have to provide closure report of previous file number which i have applied offline in jun, 2012 and the same previous file number i have mentioned in current passport application, due to this only they get to know that you have applied previously, so you have to attach closure report of previous file from rpo bhopal near isbt.

To arrange closure report i reached to bhopal and filled the inquiry slip and person sitting in reception is not able to find my previous file number and after 5 minute they called my name to meet with assistant passport officer in rpo. Passport officer referred me to meet person sitting in police section in same office. He told me you have already mentioned your previous file number in your new application so, no need to worry your application will process. You just reach again to psk jabalpur and inform them to process this application. I tried to convince person in bhopal to give me some written proof so that i can provide the same information to jabalpur office, but person in jabalpur told me without closure i will not process your application.

Problem is that both the person from bhopal rpo office and jabalpur psk centre want to safe there side because i have application receipt and they don't have any information in there system.

Kindly help, what i have to do in this case. Do i need to reapply without previous application number or as per current process i am left with only last appointment after that this application of no use.

If you need my current and previous application number, i will post here.