Passport Office Bhubaneswar — want to have a talk with the customer care

I think customer care services are to handle the problems faced by the public but you are not even able to pick up my call.. I want a call back right now from the customer service agent as i am facing issues related to my passport, it is taking a very long time to reach on my address as per the tracking id my passport has been stuck in bhubaneswar for some printing purpose so i want to take some action regarding the above..
Mob. No.-[protected]
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    Passport Office Bhubaneswar
    customer care contact
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    Passport Office Bhubaneswar Phone
    +91 67 4256 3860
    +91 67 4256 4470
    +91 67 4256 3855
    Passport Office Bhubaneswar Address
    A-119 Unit-VIII, Nayapalli, Bhubaneswar, Odisha, India - 751012
    View all Passport Office Bhubaneswar contact information