Passport Office Chandigarh — wrong guidance and not ready to listen.. no value of citizen money

Respected sir,

I had to make a tatkaal passport because i have to apply for canada with my husband within two weeks. We pay 1500 for the arn[protected]. But did not able to convert it in tatkaal. And your passport sewa kendra advice us to apply in tatkaal. I have again filled a form for tatkaal and scheduled an appointment then they told me that everything is ok but you need third id also so bring your documents with resechedule appointment. I instantly went to himachal (My home town) and get the id from there and reschedule my appointment on 31/10/2018 for the arn 18-[protected]. But they refused to do it in tatkaal as i am from hamirpur. I want to know why you have wrongly guide me when i was there in first time. Money is metter to every one. I have paid my 3000 rupees. Why you are not able to refund. I am travelling again again but no body is ready to listen. Mistake is of your people can be ignored but what about my time which is wasted by your people. Money matters every one. Kindly do needful and provide me a proper solution.

Thanks and regards,.

Manju bala