Passport Office Guwahati
Passport Office Guwahati
Customer satisfaction rating: 61%
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590
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Passport Office Guwahati Customer Care

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Address
Rani Bagan, Basistha Road, 3rd Byelane
Guwahati
Kamrup Metropolitan District
Assam
India - 781028

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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47
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24

Fax:
Fax:
+91 36 1226 0101  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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61%
Complaints
590
Pending
0
Resolved
360
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon Closed
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

Passport Office Guwahati Complaints & Reviews

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i applied for my passport at the end of may 2014 and now i am writing down this complaint on 23/06/2014, i have to pay fine...
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[Resolved]

I have applied for re-issue my passport on 5th March'2014 for name change and address change and its almost 3 months but my passport status in Passport application is under review at Passport Seva Kendra. I have lodge the complaint on passport seva greivance coloumn also on 7th May but its almost a month and i did not get any reply from there. In status category it shows pending request. I need my passport on urgent basis. Kindly resolve my issue, I would really very grateful My File No: DL[protected] service request no: [protected] Kindly ask for other details if you required... Thanks
Aug 14, 2020
Complaint marked as Resolved 
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    I have applied for fresh passport on 17/03/2014. And my physical police verification has been done on 28/03/2014. But still...
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    Respected sir/Mam i have submitted my passport documents on[protected] and even i have not received my passport you are kindly...
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    Dear Sir/Madam,

    We apply for a passport of my wife on[protected] with file ref no: LK[protected], Applicant's...
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    Respected sir/Madam,
    My file is delayed past 2 year ,I visit more than 52 times in Madurai...
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    Dear sir/madam,
    I am rashid sharfuddin shaikh.I had applied for a fresh passport on 30/10/2012.
    I had spend...
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    Hi,
    I, sourav pal, applied for my passport on 13/apr/2013, My file no is : BN[protected]
    and in portal status...
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    Dear sir,
    I am Rashid Sharfuddin Shaikh.I have applied for a fresh passport on 30/10/2012.and my verification was done...
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    Respected Sir,
    I have applied for my passport on 12/09/ 2012 in Kolkata passport office and Police Enquiry has been...
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    Dear sir,
    I am Rashid Sharfuddin Shaikh.I have applied for a fresh passport on30/10/2012 and my verification was done...
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    [Resolved]

    Dear sir,
    I am Rashid Sharfuddin Shaikh.my file no is BO[protected].I m suffering frm various problem because I have aplied for a fresh passport on 30/10/2012.my verification was done on 8/11/2012 I hav spend my six months in this but still I didn't get my passport and its showing physical police verification is pending.And I have also spoke to the local police station they told me that your file is transfer to further process,but still its showing the same.so plz co-operate me and let me get my passport as soon as possible.plz plz plz.
    Aug 14, 2020
    Complaint marked as Resolved 

    passport — Police verification still pending

    Respected Sir/Madam,

    Ihad applied for Passport on[protected] with FILE REFERENCE NO.W25652409.But still the police verification is pending. The passport status page always shows that police report has not been recieved.
    The Passport enquiry phone numbers always says that number is BUSY.So please look after this as early as possible.
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      [Resolved]

      PRAMOD KUMAR SAHU

      Dear Sir,
      I have applied for my Passport 15 November 2012 to Passport Office, BHUBANESWAR and police Enquiry has been done on JANUARY 2013 from my local Police Station. Thereafter, I am Getting a stereotyped Online Status Reply i.e. "Pending for physical police verification at your Respective POLICE STATION under SP Office ,District GANJAM" since last 6 to 7 month was not coming my passport, I am helpless to do anything. Please help me by obtaining the police report & issue the Passport soon since I am urgently in need of it.
      Below are my passport details.Passport file reference number: - BH[protected]
      Passport applied date :[protected]
      Place applied : - BHUBANESWAR, ODISHA
      Name of applicant : - PRAMOD KUMAR SAHU
      Date of Birth : - 03 / 07 / 1987
      MOB: - [protected]
      I COMPLAIN FOR MY PASSPORT IS NOT COMING
      Aug 14, 2020
      Complaint marked as Resolved 

      passport — my complaint

      I had applied for the passport in the regional office of Bhopal, MP. It has been 4 months since and I haven't received my passport. Status is coming as police varification is not completed but from police station my all varification completed so please kindly help me about my passport thankyou

      passport — passport not coming

      I have applied for my son passport via file no JPRM00081210 with details given below.
      File Reference Number : JPR-M[protected] Application Date :[protected]
      Applicant's Name : YASH JAIN Applicant's Date of Birth :[protected]
      STATUS :

      It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time

      Now the after around six month i am not able to get my son passport. what to do.
      Regards
      surbhit jain

      passport — PASSPORT IS NOT COMING

      RESPECTED SIR,
      I HAD APPLY PASSPORT ON 7/3/12.&MY POLICE QURING CERTIFICATE SEND 1ST WEEK OF MARCH. BUT I HAVE NOT GOT . SO I RUEST TO U PLS SOLV IT. THAN U.
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        Passport — Didn't get passport [Resolved]

        Dear sir,
        I am Rashid Sharfuddin Shaikh.my file no is BO[protected].I have applied a fresh passport...
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        complaint against the passport not received

        i had applied for passport on dated 03.07.2007 and enclosed all...
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        [Resolved]

        Dear Sir / Madam,

        I Mr.Remy Peter Rodrigues has applied for Passport 10/02/2013 and physical submitting of documents completed at Mumbai PSK on 04/03/2013, as per instruction provided by PSK executive, police verification will be completed with in 8 to 10 day, But to my goodness 2 months has passed but my file has not yet received at our local police station nor at Dist police station.

        My details are as follows:-

        APPLICANT NAME:- REMY PETER RODRIGUES
        FILE NO :- BO[protected]
        SUBMISSION DATE :- 10/02/2013
        Application Received on Date:- 04/03/2013.

        Pleas help waiting for your positive response.

        Regards
        Remy Rodrigues.
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Police Verification — Police verification not happening

        Ref File No.:A036133 Tania Mullick & F006801 Disha Mullick (Minor). Its been over 10 days or so but even the Police Verification have not yet happened. We say that our current system is robust but unfortunately the kind of vibes consumers are getting are really bad.

        passport — Two months passed but passport not received

        Passport Complaints - Two months passed but passport not received.


        I SHAHNAWAZ S/o ALI HASAN had applied for my passport on[protected] vide application no. DLH-D00161010 and Key No- [protected]. Police verification is also clear on[protected].

        I need the passport for some urgent work at abroad.

        So I am hereby requesting you to please take necessary action regarding this matter so that my work will through.

        Hoping to hear from you soon.


        Thanks

        SHAHNAWAZ
        S/o ALI HASAN
        B21/1, FF A F ENC-2, SHAHEEN BAGH, OKHLA
        NEW DELHI 110025
        Mobile:[protected]
        Email id: [protected]@gmail.com
        2 Comments
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          Sir. I am a law abiding citizen of India have all the documents ration card ,voter Id card, adhar card,electricity bill,corporation...
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          [Resolved]

          I am Raj Kumar Pandit from Jigani Bangalore. I applied for re-issue passport on 09th April 2011.my file no is BN[protected]. my date of birth is 11th jan 1980.

          Police Verification has been initiated. Request has been sent to SP Office, Bangalore Rural. But it has almost 15 Days over ,Yet I have not received any call for police verification. I request you to kindly take necessary action and please do the needful. Below details for kind reference.


          File Number : BN[protected]
          Date of Birth : 11/01/1980
          Given Name : RAJ KUMAR
          Surname : PANDIT
          Type of Application : Normal
          Application Received on Date : 09/04/2013
          Status : Police Verification (PV) has been initiated and a PV request has been sent to SP Office, Bangalore Rural. Your passport will be dispatched after 'Clear' Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.
          PV delay for passport
          Aug 13, 2020
          Complaint marked as Resolved 

          raj kumar — for passport issue

          I apply my son's passport at Chandigarh on 16.06.2008 and chech status by net and last for upgrade these word are showing that(It is regret that due to unavaidable ciramstance the despatch of passport has been delayed and will now be despatched in week, s time). but till not issue by department pleasehelp me
          1 Comment
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            Dear sir,
            I apply for a passport before 1 year but yet I am not getting passport but it is essential within...
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            [Resolved]

            i am ASAGAR ALAM, DOB.[protected] and my file reference no. is PA[protected]. I applied for passport as on 30-NOV-2012. My all formalities have been done and have also cleared police approval, but i haven't received my passport yet. from the last 3 months same status is shown on online status tracking "Police report has been submitted by your respective Thana and is under review at SP Office, District Khagaria". As I checked with our SP office, file has been sent to Patna passport office long time before.

            Kindly consider my complain and do the needful asap.

            Regards
            ASAGAR ALAM
            PA[protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Respected sir
            i am kamlesh rajak. myfile no is a002523
            which i submit on 30/1/08 at bhopal office, keyno [protected]
            i have full fill all the necessity documents and requirment
            for new passport. and i am waiting since last 3 month.
            so sir pls issue my new passport.
            Dear sirs,

            Subject: Non receipt of Police enqury

            Ref: HYD W22030608, dt 23-07-08

            I have applied for new pass port on 23-07-08 with above ref number given by head post office Hindupur. Please note that so for I have not got any police enqury for futher proceedings and Its showing police enqury has not been received
            Hence kindly look into the matter and do the needfull.

            My addrees has given below

            Koppala Guruprasad,
            S/O, K.Mastanrao,
            Staff Quatrs,
            Kodigenahalli,
            Hindupur-515212.
            PH:[protected]

            Thanking you,

            Regards,

            K.Guruprasad.

            passport — delay in new passport

            passport not received
            File no o 010668
            S no JAL 162783
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            new passport — delay in passport

            sir, i have submitted all the necessary documents along with the form and city verification also been done.my file no. is z-705668 dated 19/03/2009. i want to know my status as two months. passed after submission of my file. pls.mail me thanks

            new passport — passport delayed

            my name is jerin mary george, i have applied for new passport last november 2008
            my passport office is in trivandrum, everu time i check the status, its showing the file movement .
            its more than 6 months . my attachements are very clear and all the verification has done ..
            still i am waiting for the passport .

            please advise

            new passport — DELAY PASSPORT

            Sir/Madam.

            File Reference Number : MDU-K[protected] Application Date :[protected]
            Applicant's Name : MATHIYA VETHA NIRANCHAN RUBAN RAJA Applicant's Date of Birth :[protected]

            This my son new passport i applied to madurai passport office but i not received my son passport.so please i want my son passport very quickly please help me thank you!

            yours faithfully
            r.jeya prabha
            23-08-09

            passport — new passport delay

            My name is Sandeep Hosangadi C applied for new passport at RPO office Koramangala, Bangalore on 8/2/2010.They issued me a file no c00118610. My police enquiry had completed 2 months ago. but i didnt recieved my passport yet. In the application of passport they had mentioned to issue passport within 30-45 days after police enquiry. but they are delaying without any reasons. This is causing me a lot of problem where i need my passport for appearing for a Exam.when my passport status is checked on internet it is showing green since 2 months.
            This is really a horrible thing. they are not proceeding with the steps they mentioned in passport application.

            new passport — PLEASE DELAY MY PASSPORT APPROVAL

            Dear Sir,

            I applied for a new passport in Sivagangai Dist,Madurai on 24th June 2011

            Name:- YOGESWARY W/O BALA MURUGAN
            ADD:- KALAYAR KOIL

            Please sir can you delay my passport approval as I don't wish to follow my husband to oversea.
            PLEASE HELP ME SIR>

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