Passport Office Jammu — Misbehaviour by employee with senior citizen

Address:

67A Small Plots Gandhi Nagar Jammu, J&K

Hello

This is Suraj Bushan Gupta. I had my appointment for passport reissue on 9th March 2023 at 3:30 pm at Passport Office, Aquaf Trust Building, Opposite Gandhi Nagar Hospital, Gandhi Nagar, Jammu, Jammu and Kashmir.

I'm a 63 years old and I had one of the worst experience in my life during the process. The two employees there at B1 and B2 counter have no manners to talk to another person let alone a senior citizen. They used foul language and trash talk with me when I asked to take retake the photo for passport. She said "ab filter laga kar click karen" (Should I use filter now to click your picture) and after clicking said "ab lag gaya filter", (Now filter is applied). When I told her that I'm your father's age and your way of talking is hurting me she said "laage bura main kya karun, aap apna kaam karwane aaye ho" (I don't care if you feel bad, you are here for your own work). Rest all employees were good just these two were horrible.

It's my humble request to please take some strict actions against these two employees. The female employee has no manners and she should not be working in govt offices where you have to deal with people.