Passport Office Jammu — verification

Address:

Jammu, Jammu and Kashmir, 180001

I had applied for renew my passport in newzealand on[protected] and my old passport number is g9139606 and submitted a online file for new passport having file number is nzwp0018318 and i informed my family about my passport verification detail and verification was done having number phs/pp/ns/18/44 dated:[protected] and when i call passport office india they said my verification is pending by cid office canal road jammu.. I urgently need the passport.
Plzz raise my issue and help me on this matters
Plz plzz